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1 room, 2 adults

Hotel Istana Kuala Lumpur City Center

5-star5 stars
No 73 Jalan Raja Chulan, Kuala Lumpur, 50200, Malaysia

Luxury hotel with spa, near Pavilion Kuala Lumpur
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.2
Beach
Beautiful beach
Breakfast
Tasty breakfast
Food
Delicious food
Room
Room is all right
507See all 507 Hotels.com reviews
From 4,794 reviews

TripAdvisor Traveller Rating

Hotel Istana Kuala Lumpur City Center

from A$100
  • Deluxe Room
  • Club Room
  • Club Suite
  • Deluxe Room (Twin Tower View)

What’s around Hotel Istana Kuala Lumpur City Center

Top spots nearby

Recommended by this property

  • Pavilion Kuala Lumpur (4-minute walk)
  • Jalan Alor (5-minute walk)
  • Berjaya Times Square (8-minute walk)
  • Kuala Lumpur Tower (8-minute walk)
  • Petronas Twin Towers (9-minute walk)
  • Petaling Street Market (14-minute walk)
  • Central Market (16-minute walk)
  • Mid Valley Mega Mall (5.1 km)
  • Batu Caves (10.2 km)

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive
  • Kuala Lumpur Masjid Jamek Station - 23 min walk
  • Kuala Lumpur Pasar Seni Station - 9 min drive
  • Kuala Lumpur Sultan Ismail Station - 11 min drive
  • Raja Chulan Station - 5 min walk
  • Bukit Bintang Station - 9 min walk
  • Imbi Station - 17 min walk
  • Free self parking
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming and videochat

Transport

Parking

  • Free self parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Racquetball/squash on site
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 15
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 1993
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Bali-Bali Spa has 5 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Urban - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Taman Sari Brasserie - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Songket Lounge - Onsite coffee shop. Open daily.

Hotel Istana Kuala Lumpur City Center’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Also known as

  • Hotel Istana Kuala Lumpur City Center
  • Hotel Istana
  • Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 25 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 64 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 507 reviews

Exceptional 10.0
Perfect Position
perfect location, nice and clean bur TV, Fridge and Security box is broken. I kept asking but not fixed.
young suk, auTrip with friends
Exceptional 10.0
Great hotel in a great area.
Great hotel, stayed here many times. Great amenities. Terrific rooms. Pleasant, helpful staff
Gregory, au1 night romance trip
Good 6.0
Location and breakfast
This hotel came highly recommended by many people and there are positives and negatives. Positive: Great location, walking distance to many shopping centres and food options. The breakfast every morning was incredible! Room and bathroom is large and spacious. Negatives: On arrival at 3am after a long journey, the front desk person was unfriendly and disinterested. Room was poorly serviced, one day we made up the beds ourselves but when we arrived back in the evening the pillows were thrown on the floor. Like what the hell? Calling the manager had no effect. We had to call multiple times to get hand towels which were always forgotten, then too the towels smelt damp. Fridge did not work and we were told it would be fixed but was not. Chipped furniture, stained bedding and burn marks from the iron on the carpet. Rowdy guests were banging doors and making noise on the passage till 1am and again asking the manager to do something about it had not effect. The hotel itself is a bit dated but still comfortable, however the services need improving. I wouldn't consider it 5 star still.
Muhammad, au3 night romance trip
Exceptional 10.0
Rooms need to be revamped. Very outdated.
Richard, au3 night trip
Very Good 8.0
5 star service and location in an older hotel
5 star service, great location and breakfast. The hotel is nice - but just quite old and rooms a bit run down. The pool is a bit small and older too.
auTrip with friends

Hotel Istana Kuala Lumpur City Center

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