When you stay at Cleopatra City Hotel, you'll be a short five-minute drive from Kleopatra Beach and Alanya Aquapark. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour health club for a workout, you can unwind with a drink at the beach bar. This Belle Époque hotel also features an outdoor pool, a beach shuttle and a terrace.
All-inclusive
All-inclusive room rates at Cleopatra City Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
Arabic, English, Russian, Turkish
At a glance
Hotel size
35 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 2 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Beach bar
Coffee shop
Coffee/tea in a common area
Charcoal grills
Private dining
Private picnics
Shared fridge
Travelling with children
Local/corner shop
Toys
Art supplies
Musical instruments
Baby monitor
What to do
Free beach shuttle
Kayaking
Sailing
Motor boating
Private beach nearby
Bike rentals nearby
Whale watching nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Free beach shuttle
Beach sunloungers
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
24-hour health club
An outdoor pool
Lockers available
Dock
Outdoor furniture
Walkway to water
Belle Époque architecture
Accessibility
Lift
Thin carpet in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
Smart speaker
DVD player
55-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Wet bar
Espresso maker
Electric kettle
Iron/ironing board
All-in-one washer and dryer
Laundry detergent
Sleep well
Blackout curtains
Soundproofed rooms
What to enjoy
Private pool
Balcony
Fireplace
Separate sitting area
Heated floors
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
Free local calls
Electrical adapters/chargers
Food and drink
Champagne service
Fridge
Freezer
Kitchenette
Stovetop
Free bottled water
Cookware, dishes and utensils
Coffee grinder
Dining table
High chair
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately TRY 120 for adults and TRY 100 for children
Airport shuttle service is offered for an extra charge of TRY 500 per vehicle (one-way)
Heating is available for an extra charge of TRY 50 per night
Air conditioning is available for an extra charge of TRY 300 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number Safe Tourism
Also known as
Cleopatra City Hotel Hotel
Cleopatra City Hotel Alanya
Cleopatra City Hotel Hotel Alanya
Frequently asked questions
Is there a pool at Cleopatra City Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Cleopatra City Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Cleopatra City Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Cleopatra City Hotel?
Yes, an airport shuttle is available. The charge is TRY 500 per vehicle one-way.
What are the check-in and check-out times at Cleopatra City Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Cleopatra City Hotel and nearby?
Have fun with on-site activities such as kayaking, sailing and motor-boating. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include private pools and a 24-hour health club. Cleopatra City Hotel also has a picnic area and a garden.
Does Cleopatra City Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and an espresso maker.
Does Cleopatra City Hotel have any outdoor private spaces?
Yes, every room features a private pool and a balcony.
What's the area around Cleopatra City Hotel like?
Cleopatra City Hotel is in Alanya City Center, a short 8-minute walk from Kleopatra Beach and 18 minutes' walk from Alanya Aquapark.
Cleopatra City Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Poor
12 Aug 2024
Sinan
Sinan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 July 2024
Very poor and bad service
Yusuf
Yusuf, 3-night family trip
Verified Expedia guest review
2/10 Poor
17 June 2024
Caner
Caner, 1-night trip
Verified Hotels.com guest review
2/10 Poor
6 Mar 2024
paul
paul, 7-night trip
Verified Expedia guest review
10/10 Exceptional
2 May 2022
Mahesh
Mahesh, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 May 2022
Very nice place to stay
ADRIAN
ADRIAN, 3-night trip
Verified Hotels.com guest review
6/10 Good
17 Sept 2021
It was worth $20 but tv didn’t work, phone didn’t work, and staff wasn’t very helpful
Chad
Chad, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Oct 2020
Location close to beach, in walking distance to city center, close to restaurants and supermarkets.
Had to change room and floor in order to get WiFi, no other language TV channel but a news channel in English from Istanbul.
Had to let water run for up to half an hour before it was hot enough for a shower.
Hotel is good value for money if you overlook some hiccups.
Ute
Ute, 7-night trip
Verified Expedia guest review
10/10 Exceptional
20 Oct 2020
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2020
Very pleasant stay and an amazing breakfast!
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
18 Sept 2019
Verified traveller
8-night trip
Verified Expedia guest review
2/10 Poor
15 Sept 2024
Ebru
Ebru, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
Der var nogle udfordringer men personalet var rigtig gode til at løse det.
Pakize
Pakize, 3-night family trip
Verified Hotels.com guest review
6/10 Good
13 Aug 2024
İki günlük bir dost ziyareti için gittiğim Alanya'da bu oteli hotels .com dan 2 oda ayırmıştım. Akşam 22:00 da giriş yaptığım otelde kendimi turist gibi hissettim. Recepsiyon görevlisi yabancı Anlaşana kadar biraz zaman geçti.odaya geçtim bir duş alayım dedim havlu yok. İsteyince getirdiler. Bu saate kadar yerleştirmeleri saçma.
Allah'tan oda temizdi.
Sabah kahvaltısı afiş lerindeki ,resimlerdeki görüntüyle alakası yok. Tek çeşit peynir ,siyah zeytin, kuru fasulye vardı kahvaltıda... :) kısacası vasat ötesi bir kahvaltı .
Ismail
Ismail, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Danks
Darune
Darune, 9-night family trip
Verified Expedia guest review
6/10 Good
16 July 2024
Mehmet
Mehmet, 3-night trip
Verified Hotels.com guest review
2/10 Poor
12 July 2024
Världens sämsta hotell
Väldigt slitet, dålig incheckning, kackerlackor i rummet, AC fungerar ej. Tejpad duschslang, lampa som hänger över sängen med kablar
Lita inte på deras omdöme!!!!
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
15 June 2023
felaket
check in sırasında personel Türkçe bilmiyordu. İngilizcesi de vasat altı. anlaşmak zaman aldı. kimliklerimizin telefonuyla fotoğraflarını çekti. Ertesi akşam otele girerken yine aynı personel bizi hatırlamadığını ve erkeklerin otele misafir getiremeyeceğini neredeyse işaret diliyle anlatmaya çalıştı. Getirirlerse ek ücret ödemeleri gerektiği duvarda yazıyordu. Gördüğümüz muamele buydu.Otel o kadar pisti ki hiçbir yere dokunmak istemedim. O kadar tedirgin edici bir otel ki akşam yatarken bavulumu kapının arkasına dayadım.
EBRU
EBRU, 3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
15 Mar 2023
Catastrophe
Pas de wifi, pas de chauffage, chambre sale, pas d'eau chaude (selon la réception, il y a de l'eau chaude que quand il y a du soleil). Chambre isolé (vous entendez tout, la voisine d'à côté, où des personnes passant dans le couloir)
Bref c'est un hôtel catastrophique, dont je n'irais plus jamais même gratuitement
Elvan Yildiz
Elvan Yildiz, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 July 2022
isis
isis, 28-night trip
Verified Hotels.com guest review
4/10 Fair
11 July 2022
BURHAN
BURHAN, 2-night trip
Verified Hotels.com guest review
4/10 Fair
9 July 2022
Dårlig service ringe med rengøring.
Personale fremstår som ligeglad
Dørene på værelset binder. vandet i bruser virkede elendigt enten var det koldt eller varmt og intet tryk i bruser. Ville aldrig vende tilbage til dette hotel.
Man skal bede om rengøring på hotellet ellers bliver der ikke gjort rent. Efter jeg har påtalt det 3 gange blev der gjort rent. Der skulle være gratis adgang til stranden men 2 uge jeg var der skulle jeg lige pludselig selv betale for det. Valgte til sidst og skifte hotel.