The service at this property has been extremely disappointing. They currently have one manager handling both Fairfield and Four Points Sheraton, which has resulted in the food service being combined—breakfast at the Four Points building and dinner at the Fairfield building. Because of this, the restaurant areas are poorly maintained; tables are often left unclean, and guests are made to wait just to be seated.
There are clearly staffing and/or training issues. I ordered dinner around 5:00 PM and only received it at 9:30 PM after multiple follow-ups. This is unacceptable for any hotel, let alone a Marriott property.
I genuinely regret using my Bonvoy reward points for this stay, especially after speaking so highly of the property during the summer.
( I used my Bonvoy points to book, but I’m leaving this review on Expedia because my extended stay was through them.)