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Mercure Exeter Southgate Hotel

Property class: 4
Family-friendly hotel with indoor pool, near University of Exeter

Choose dates to view prices

In the heart of Exeter's business district, Mercure Exeter Southgate Hotel offers a haven for families and travelers alike. Enjoy an English breakfast, unwind in the sauna or spa tub, and take advantage of the indoor pool. With a 24-hour front desk and helpful staff on hand.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Hot tub
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe

For families (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is AU$155
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 1 Double Bed

A hotel room with a bed, a nightstand, a chair, and a table. There are two framed pictures on the wall.

Classic Twin Room, 1 Double Bed

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed (Classic)

A hotel room with a wooden headboard, a bedside table with a lamp, a bed, a red patterned armchair, and a door with a floral curtain.

Family Room, 1 Double Bed (Classic)

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Accessible

A hotel room with a bed, a nightstand, a chair, and a table. There are two framed pictures on the wall.

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed, Accessible

A hotel room with a wooden headboard, a bedside table with a lamp, a bed, a red patterned armchair, and a door with a floral curtain.

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room

Privilege, Room

Privilege, Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

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8.8 out of 10, Excellent, 1,002 reviews
The price is AU$138
includes taxes & fees
31 Aug - 1 Sept
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About the area

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Princesshay - 5 min walk - 0.4 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.9 km
  • University of Exeter - 16 min walk - 1.4 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 25 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 12 min walk

Restaurants

  • ‪The Prospect Inn - ‬5 min walk
  • ‪Venezia Exeter - ‬9 min walk
  • Lutzys Coffee Shop
  • ‪Ship Inn - ‬6 min walk
  • ‪The Turks Head - ‬7 min walk

About this property

Mercure Exeter Southgate Hotel

  • At Mercure Exeter Southgate Hotel, you'll be within a 15-minute drive of University of Exeter and Dartmoor National Park. After a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a hot tub and a sauna. Fellow travellers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 156 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 16.00 per night)
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 112
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Visual alarms in hallways

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Portable fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 16.00 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel offer free cancellation for a full refund?

Yes, Mercure Exeter Southgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Exeter Southgate Hotel?

Yes, there's an indoor pool.

Are pets allowed at Mercure Exeter Southgate Hotel?

Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Exeter Southgate Hotel?

Yes. Self-parking costs GBP 16.00 per night.

What are the check-in and check-out times at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Mercure Exeter Southgate Hotel and nearby?

Mercure Exeter Southgate Hotel has an indoor pool and a sauna, as well as a health club.

Are there restaurants at or near Mercure Exeter Southgate Hotel?

Yes, there's an on-site restaurant, Gate House Restaurant.

What's the area around Mercure Exeter Southgate Hotel like?

Mercure Exeter Southgate Hotel is in the heart of Exeter, a short 19-minute walk from University of Exeter and 3 minutes' walk from Exeter's Historic Quayside. Travellers give top marks for the hotel's prime location.

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Reviews

Mercure Exeter Southgate Hotel Reviews

8.0

Very good

8.4

Cleanliness

8.2

Amenities

8.6

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Breakfast
Lobby
Bed
Bathroom
Bar
Parking
Restaurant

Reviews

Verified review

8/10 Very good

Great stay thanks Lovely breakfast
richard, 2-night trip
Verified review

8/10 Very good

We had a lovely stay. Really close to the centre, friendly staff and a great sleep. Thank you!
Rosie, 1-night trip
Verified review

10/10 Exceptional

Very nice hotel with friendly, accommodating staff in a great central location and close to some lovely places to eat.
Patrick, 1-night trip
Verified review

6/10 Good

Good hotel but aircon wasn’t working and third floor lift out of action so have to walk far to get to third floor room.
Toni, 1-night trip
Verified review

10/10 Exceptional

Clean Nice staff. Thank you breakfast lady samantha for being such a good host
Yvonne, 2-night trip
Verified review

8/10 Very good

In a nicely refurbished on room on the 3rd floor. Lovely decor. Could do with a shelf in the shower and the glass side is not long enough to avoid the floor getting wet. I
Richard, 1-night trip
Verified review

10/10 Exceptional

Breakfast was superb and staff are so freindly
Gavin, 1-night trip
Verified review

8/10 Very good

Good central location with onsite parking. Friendly staff and comfy rooms
Andrew, 2-night trip
Verified review

10/10 Exceptional

The staff was so much more friendly then last year's stay they even the breakfast was loads better then last year.
Stephen, 2-night trip
Verified review

8/10 Very good

Great stay, excellent location. Lovely pool
Lucy, 2-night trip
Verified review

10/10 Exceptional

Perfect location
jonathan, 1-night trip
Verified review

10/10 Exceptional

Pet friendly nice pool and sauna
David, 1-night trip
Verified review

10/10 Exceptional

Great hotel right in the centre of the city. Great facilities
Daniel, 1-night trip
Verified review

8/10 Very good

Enjoyed the gym, pool and facilities. Excellent location.
Louise, 1-night trip
Verified review

10/10 Exceptional

Friendly staff. Spacious room with huge, comfortable bed. Would definitely stay again.
Sarah, 1-night trip
Verified review

8/10 Very good

A very good team working here who are clearly understaffed. The room was not the best and looked tired. Socket shorted my charger, both the sink and shower plugholes were blocked, and the air-conditioning was broken on arrival (during a heatwave). The latter not their fault, they provided fans which helped. Lovely breakfast, pool and sauna were very nice and the reception administrator was very helpful after I reluctantly came down to complain about the aforementioned issues. Very understanding and I look forward to a better experience next month.
Alan, 2-night trip
Verified review

6/10 Good

Property in need of refresh, were advertising refit coming. Unfortunately AC broken on hottest week on record then pool closed due to chlorine issue. Staff helpful with water and fans. Food and drink prices bit high but hotel in great location for shopping and attractions.
vanessa, 2-night trip
Verified review

10/10 Exceptional

Friendly staff, Clean room, Good breakfast
sara, 1-night trip
Verified review

10/10 Exceptional

Great staff, good location
Steven, 2-night trip
Verified review

10/10 Exceptional

Fantastic stay! Great staff! Room lovely. The comfiest bed ever. Great pool facilities.
Helena, 1-night trip
Verified review

10/10 Exceptional

Excellent service lovely comfortable room
Tracy, 1-night trip
Verified review

10/10 Exceptional

Lovely hotel with nice rooms, comfortable bed, good pool, delicious bottomless breakfast. Staff very helpful and courteous.
Rebekah, 2-night trip
Verified review

10/10 Exceptional

Excellent room. Great location for exploring the city.
David, 1-night trip
Verified review

10/10 Exceptional

Very comfortable would recommend.
Amy, 1-night trip
Verified review

8/10 Very good

The breakfast was excellent, plenty of choice, staff were polite & very efficient.
Emma, 1-night trip