Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel with indoor pool, near University of Exeter

Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Lunch and dinner served
Lobby
Indoor spa tub
In-room safe, desk, blackout curtains, soundproofing
In the heart of Exeter's business district, Mercure Exeter Southgate Hotel offers a haven for families and travelers alike. Enjoy an English breakfast, unwind in the sauna or spa tub, and take advantage of the indoor pool. With a 24-hour front desk and helpful staff on hand.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Hot tub
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe

For families (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is AU$156
includes taxes & fees
8 June - 9 June

Room options

Available filters for rooms
Showing 4 of 4 rooms

Classic Twin Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Spacex - 5 min walk - 0.4 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • Royal Albert Museum and Art Gallery - 8 min walk - 0.7 km
  • University of Exeter - 20 min walk - 1.7 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 17 min drive
  • Birmingham Airport (BHX) - 180 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 13 min walk

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪Wagamama Exeter Central - ‬6 min walk
  • ‪Tea on the Green - ‬5 min walk
  • ‪Côte - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel puts you within a 15-minute drive of Dartmoor National Park and University of Exeter. After a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a hot tub and a sauna. Fellow travellers love the pool and helpful staff.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

At a glance

DONE

Hotel size

    • 156 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 16.00 per night)
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 112
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Visual alarms in hallways

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 16.00 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of GBP 10 per day
  • Guests under 16 years old are not allowed in the swimming pool

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel offer free cancellation for a full refund?

Yes, Mercure Exeter Southgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Exeter Southgate Hotel?

Yes, there's an indoor pool.

Are pets allowed at Mercure Exeter Southgate Hotel?

Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Exeter Southgate Hotel?

Yes. Self-parking costs GBP 16.00 per night.

What are the check-in and check-out times at Mercure Exeter Southgate Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Mercure Exeter Southgate Hotel and nearby?

Mercure Exeter Southgate Hotel has an indoor pool and a sauna, as well as a health club.

Are there restaurants at or near Mercure Exeter Southgate Hotel?

Yes, there's an on-site restaurant, Gate House Restaurant.

What's the area around Mercure Exeter Southgate Hotel like?

Mercure Exeter Southgate Hotel is in the heart of Exeter, a short 10-minute walk from Exeter Central Station and 19 minutes' walk from University of Exeter. Travellers give top marks for the hotel's prime location.

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Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Lobby
Bed
Bathroom
Bar
Parking
Restaurant

Reviews

8/10 Very good

Fantastic stay

Went for a wedding that was taking place there lovely food and staff.
Sheena, 2-night trip

8/10 Very good

Nice hotel in good location to Exeter city centre
Paul, 2-night trip

8/10 Very good

Bday weekend stay

Lovely stay for birthday weekend, complimentary drinks and some other lovely bits. Comfortable room, including bathroom essentials. Excellent location for town. Overall lovely stay
3-night trip

8/10 Very good

Comfortable stay

A spacious hotel, comfy beds and nice bathrooms, if a little dated in places. Only a one night stop for a family occasion, really well positioned in the city and easy parking (although chargeable).
Pamela, 1-night trip

10/10 Exceptional

Excellent value for money

Great stay at the Mercure. We had a double room that was generous on space, a very comfy bed and a lovely bathroom. We came back to the bar late evening and the service was excellent. It is perfectly placed to be able to walk into the centre of town or the quay in five minutes. It has its own car park which is a bonus too.
Aimi, 1-night trip

10/10 Exceptional

Little break

Love the location . Hotel lovely bed comfortable, great bar. Would be nice to have a free swim with the booking, and less of a car park fee…
Ronayne, 1-night trip

10/10 Exceptional

Lovely place to stay
Naomi, 1-night trip

10/10 Exceptional

Friendly staff and lovely breakfast with lots of choice. Wanted to use the pool and jacuzzi and was disappointed to hear there was a £10 charge per person. This seems wrong when he you are staying overnight as a hotel guest. Hotel in great position for shopping, cathedral and the quay.
Tracy, 1-night trip

8/10 Very good

Very helpful staff, privilege room very comfortable and warm, everything worked. Breakfast good, parking good and a very convenient location.
Sarah, 3-night trip

10/10 Exceptional

Excellent

Great experience from start to finish and ideal Location
Jonathan, 1-night trip

10/10 Exceptional

Beautiful hotel and friendly professional staff

Our first impression was amazing but sadly we didn’t stay the night because our daughter and son was in a road accident so we had to leave with in 10 minutes of entering our beautiful room.
Mandy, 1-night trip

4/10 Fair

Too hot!

Told air conditioning wasn't working on arrival but could open windows. Windows didnt open. Small fan available which did nothing. Hardly slept as room so warm and stuffy. Furniture looked old and bed frame had a rip in it.
1-night trip

8/10 Very good

Hotel was great. 1 room smelled a little damp in the wet room. The others smelt of smoke. But other than that they were great
Lee, 1-night trip

8/10 Very good

Comfortable Stay

Great location for all the city bars, pubs and restaurants while being next to Exeter Cathedral. Nice comfortable stay.
Richard, 3-night trip

6/10 Good

Exeter city hotel

Well situated hotel which I’ve stayed in before. Room was ok but the pillows really lumpy and uncomfortable and bed sheets bobbly feel. Very noisy as above entrance and staff lon break or guests smoking outside talking. Disappointing now costs £15 to park and also have to pay for pool use as this was included last stay. Not sure if I’d stay again.
Elizabeth, 1-night trip

8/10 Very good

Great Stay

Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
Stephen, 2-night trip

6/10 Good

Helpful and pleasant staff. Noisy during night with guests banging doors and talking in corridors.
M, 1-night trip

10/10 Exceptional

Very nice Hotel
Samantha, 1-night trip

6/10 Good

Staff very pleasant. Rooms looking a little tired in places.
Ian, 2-night trip

8/10 Very good

A great location / setting. The room modestly sized and comfortable. The stay - satisfactory, but parking very expensive.
CLINTON, 1-night trip

10/10 Exceptional

Convenient for the cathedral and parking.
Susan, 2-night trip

8/10 Very good

Nice ghotel and good location
Andrea, 1-night trip

10/10 Exceptional

A nice hotel, lovely pool, sauna and hot tub. Friendly staff
Kirsty, 2-night trip

6/10 Good

Needs some TLC

Room needs some work and lots of things broken in hotel. Breakfast cold and fruit was frozen.
nicola, 1-night trip

10/10 Exceptional

Fantastic hotel, lovely staff.
kevin, 1-night trip