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Mercure Exeter Southgate Hotel

Photo gallery for Mercure Exeter Southgate Hotel

Business centre
Indoor pool
Exterior
Privilege, Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)

Overview of Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel

4.0 star property
4-star hotel in Exeter with indoor pool and restaurant
7.8 out of 10 Good
7.8/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Southernhay East, Exeter, England, EX1 1QF
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Self parking
  • Spa tub
  • 24-hour room service
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Exeter
  • University of Exeter - 3 min drive
  • Dartmoor National Park - 14 min drive
  • Powderham Castle - 15 min drive

Getting around

  • Exeter (EXT-Exeter Intl.) - 19 min drive
  • Birmingham Airport (BHX) - 165 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 13 min walk

Restaurants

  • March Coffee - 5 min walk
  • Cote Brasserie - Exeter - 6 min walk
  • Tea on the Green - 5 min walk
  • Georges Meeting House - 3 min walk
  • White Hart Hotel Exeter - 3 min walk
Map

About this property

Mercure Exeter Southgate Hotel

Located near a train station, Mercure Exeter Southgate Hotel is a great choice for a stay in Exeter. After a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool, a hot tub and a snack bar/deli are other highlights at this upmarket hotel. Fellow travellers love the location and walkable location.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

At a glance

Hotel size

  • 156 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15.00 per night)
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 11.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 15.00 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel offer free cancellation for a full refund?
Yes, Mercure Exeter Southgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Exeter Southgate Hotel?
Yes, there's an indoor pool.
Are pets allowed at Mercure Exeter Southgate Hotel?
Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Exeter Southgate Hotel?
Yes. Self-parking costs GBP 15.00 per night.
What are the check-in and check-out times at Mercure Exeter Southgate Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out is available.
What is there to do at Mercure Exeter Southgate Hotel and nearby?
Mercure Exeter Southgate Hotel has an indoor pool and a 24-hour fitness centre, as well as a hot tub.
Are there restaurants at or near Mercure Exeter Southgate Hotel?
Yes, there's an on-site restaurant, Gate House Restaurant.
What's the area around Mercure Exeter Southgate Hotel like?
Mercure Exeter Southgate Hotel is in the heart of Exeter, a short 10-minute walk from Exeter Central Station and 3 minutes' walk from Exeter's Historic Quayside. Our travellers say that the local area is very walkable.

Reviews

7.8

Good

8.1/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

The hotel front of house was nice but the rooms needed upgrading, I found bugs in our room
Jane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My daughter and I enjoyed our stay very much
Virginia, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not as advertised.
This hotel has good access for Gatwick airport. Restaurant was not open and nothing available within walking distance. Single room very small but bed comfortable and clean. No bar area and breakfast buffet, very much serve your self, no staff around for the most part. No tablecloths on table and very grotty and marked table to eat from! Staff not particularly friendly- just doing a job. Not really value for money apart from location, which is probably how they survive. Won’t stay again.
Breakfast table!
Eileen, 1-night trip
Verified Hotels.com guest review

6/10 Good

We've stayed here before a few months ago and had a fantastic time. This time around the facilities in the room were poor. The room wasn't ready when we arrived, so we left our bags at the hotel and returned to the room much later. The flush had broken on the toilet, so we ended up using the toilet in the reception. The cable for the tv was unplugged and we soon realised that even plugging in the cable meant very poor signal, tv was unwatchable. No milk was left. We couldn't use the mini fridge as the plug didn't reach the socket. When we went to use the hairdryer in the morning it made a horrible noise and started smoking. Because we arrived in our room so late and were only staying one night I didn't want to go through the hastle of complaining, I knew the hotel was fully booked and we just wanted to get some kip. I did wonder whether someone else had complained and been moved out of the room, as there was a travel cot in the room which we didn't ask for. The staff however were lovely, the pool amazing and breakfast was fantastic. Just a shame we were let down by the room - I'm sure the staff would have tried to sort problems if we'd asked, as they were so welcoming - we would have complained if we were staying longer. It has put me off booking here again, as I can't believe they were unaware of all the problems of this room - I suspect the room wasn't ready when we arrived as they were trying to sort them out
1-night family trip
Verified Hotels.com guest review

6/10 Good

Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous stay. Great facilities.
Chris, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfy welcoming and clean
Tammy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff all through the hotel. Very clean. Parking was convenient. Would come again. Room was a little tired. Carpet needs replacing. Sink was cracked. Breakfast at 10am was missing some items, no hash browns!
Denise, 1-night family trip
Verified Hotels.com guest review