Hotel Mercure Wien Zentrum is a haven of modern luxury near Vienna State Opera. Unwind by the lobby fireplace or enjoy a meal at GO!Wien, the on-site restaurant offering breakfast, lunch, and dinner. With bike rentals and car rentals on site, guests can explore Vienna with ease.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Airport transfer
Parking available
Free Wi-Fi
Restaurant
Air-conditioning
Bar
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Room service
Airport shuttle
24-hour front desk
Air conditioning
Car hire on-site
Computer station
Reception fireplace
Front desk safe
Snack bar/deli
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout curtains
The current price is AU$192
AU$192
includes taxes & fees
17 May - 18 May
Why we love this property
Breakfast and dining
Start the day with a buffet breakfast featuring vegan and vegetarian choices. The restaurant serves delicious meals, and the bar mixes perfect evening drinks.
Premium sleep comfort
Slide into hypo-allergenic and premium bedding for a dreamy night's rest. Every guestroom offers a minibar for convenient refreshment.
Hotel Mercure Wien Zentrum offers a fantastic location, putting you a short five-minute walk from St. Stephen's Cathedral and Stephansplatz. For a bite to eat, guests can visit GO!Wien, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Marienbrücke Tram Stop is 4 minutes and Stephansplatz U-Bahn is 5 minutes.
At a glance
DONE
Hotel size
105 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Off-site parking nearby (EUR 32 per day; discounts available)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Hiking/biking trails nearby
Segway hire/tours nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Lift
Lift door width (centimetres): 80
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
GO!Wien – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in the Austrian Ecolabel and Green Key (Foundation for Environmental Education) – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 100 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
Airport shuttle service is offered for an extra charge of EUR 42 per vehicle (one-way. Maximum occupancy 4)
Late checkout can be arranged for an extra charge of EUR 69
Parking
Parking is available nearby and costs EUR 32 per day (3281 ft away)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna
Frequently asked questions
Does Hotel Mercure Wien Zentrum offer free cancellation for a full refund?
Yes, Hotel Mercure Wien Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mercure Wien Zentrum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Mercure Wien Zentrum?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Hotel Mercure Wien Zentrum?
Yes, an airport shuttle is available. The charge is EUR 42 per vehicle one-way.
What are the check-in and check-out times at Hotel Mercure Wien Zentrum?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 69. Express check-out is available.
Is there an on-site casino at Hotel Mercure Wien Zentrum?
No, this hotel doesn't have a casino, but Casino Wien (10-min walk) is nearby.
What is there to do at Hotel Mercure Wien Zentrum and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes segway hire.
Are there restaurants at or near Hotel Mercure Wien Zentrum?
Yes, there's an on-site restaurant, GO!Wien.
What's the area around Hotel Mercure Wien Zentrum like?
Hotel Mercure Wien Zentrum is in Innere Stadt, a short 4-minute walk from Marienbrücke Tram Stop and 14 minutes' walk from Vienna State Opera.
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Reviews
Hotel Mercure Wien Zentrum Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.2
Location
8.8
Staff & service
8.4
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bathroom
Breakfast
Store
Amenities
Restaurant
Reviews
Verified
10/10 Exceptional
1 Jan 2026
Clean, modern and great room, great staff, good location
GABRIELLA
GABRIELLA, 3-night trip
Verified
10/10 Exceptional
16 Dec 2025
Clean room, fast and early check in, friendly Staff and great location
Rajpreet Kaur
Rajpreet Kaur, 2-night trip
Verified
8/10 Very good
30 Dec 2025
Clean rooms, complimentary drinks in mini bar daily, close to main attractions.
Tina
Tina, 4-night trip
Verified
10/10 Exceptional
10 Jan 2026
Excellent hotel in a great location! We were very well attended to by the hotel staff, especially by the attendant Breno (very kind and helpful). Highly recommended hotel for families.
Afonso
Afonso, 3-night trip
Verified
10/10 Exceptional
27 Dec 2025
Everything was clean super clean, staff was friendly and helpful they provide us with very simple maps to the main attractions.
JENNY
JENNY, 1-night trip
Verified
8/10 Very good
27 Sept 2025
Clean room, friendly staff, convenient location.
Larissa
Larissa, 3-night trip
Verified
8/10 Very good
27 Nov 2025
Good location
Miriam
Miriam, 3-night trip
Verified
10/10 Exceptional
1 Dec 2025
Modern, comfortable, well designed, small room. Great location.
Diana
Diana, 2-night trip
Verified
10/10 Exceptional
4 Dec 2025
Room was clean and hotel is well maintained. Staff was super helpful and attentive. Location is central to their public transportation and close to lots of restaurants and attractions.
Tracy
Tracy, 3-night trip
Verified
10/10 Exceptional
11 Nov 2025
Great location, helpful staff. Clean and spacious room.
Andy
Andy, 1-night trip
Verified
10/10 Exceptional
10 Oct 2024
Great location
Yuriy
Yuriy, 3-night trip
Verified
8/10 Very good
28 Nov 2025
The room was very clean, could use larger or more pillows.
Andreas
Andreas, 3-night trip
Verified
8/10 Very good
17 Jan 2025
Friendly staff, great location, free minibar containing soft drinks and water.
Liz
Liz, 3-night trip
Verified
10/10 Exceptional
11 May 2024
A very nice hotel. Good location and excellent staff.
Gill
Gill, 3-night trip
Verified
10/10 Exceptional
24 Mar 2024
Great location
Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
L
L, 2-night trip
Verified
10/10 Exceptional
14 Apr 2024
The staff in the hotel and the restaurant were very helpful and friendly.
The breakfast was great! And the food in the restaurant was excellent.
Marissa
Marissa, 6-night trip
Verified
10/10 Exceptional
24 Sept 2023
Great location - could walk to everywhere
Valerie
Valerie, 1-night trip
Verified
10/10 Exceptional
2 Apr 2024
Great city break hotel
Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
sophie
sophie, 3-night trip
Verified
10/10 Exceptional
12 Nov 2023
Nice and comfy Hotel in mids the heart of vienna.
Jérôme
Jérôme, 2-night trip
Verified
10/10 Exceptional
5 Mar 2025
Friendly helpful staff in city centre hotel which is in walking distance for many sights and eateries. It is close to tram and underground stations as well as agood range of shops.
A nice place for a city break.
Helen Marion
Helen Marion, 7-night trip
Verified
8/10 Very good
3 Apr 2025
Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well.
Hotel was immaculately clean and the staff were really friendly and helpful.
David
David, 2-night trip
Verified
10/10 Exceptional
10 Dec 2024
The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Theresa
Theresa, 4-night trip
Verified
8/10 Very good
7 June 2025
Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.
Katherine
Katherine, 6-night trip
Verified
10/10 Exceptional
15 May 2025
7 night stay visiting family in Vienna. Hotel was clean, all staff were courteous, attentive, and most helpful. Would highly recommend the Mercure.
Only minor point-the bathroom was a bit small.