Crowne Plaza Zürich, an IHG Hotel puts you a short five-minute drive from Letzigrund Stadium and Bahnhofstrasse. Guests can visit the health club for a workout or grab a bite to eat at Hotel Restaurant, which serves Latin American cuisine and is open for lunch and dinner. Other features include a bar/lounge, a sauna and a steam room. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Letzigrund Tram Stop is 3 minutes and Albisriederplatz Tram Stop is 5 minutes.
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured covered on-site self-parking (CHF 35 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Fitness classes
Pilates classes
Yoga classes
Access to nearby indoor pool
Working away
24-hour business centre
Meeting rooms
Conference space (10764 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Built in 1972
Safe-deposit box at front desk
Garden
Terrace
Health club
Full-service spa
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Dining
Hotel Restaurant – This restaurant specialises in Latin American cuisine and serves lunch and dinner.
Bar – This bar specialises in Modern European cuisine and only serves light fare. Open daily.
Restaurant West – This buffet restaurant only serves breakfast. Open daily.
Fees & policies
Refundable deposits
Cash deposit: CHF 100.00 per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 29 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CHF 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Covered self-parking costs CHF 35 per night
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza
Frequently asked questions
Does Crowne Plaza Zürich, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Zürich, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Zürich, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Zürich, an IHG Hotel?
Yes. Self-parking costs CHF 35 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Crowne Plaza Zürich, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Crowne Plaza Zürich, an IHG Hotel?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (5-min drive) and Grand Casino Baden (18-min drive) are both nearby.
What is there to do at Crowne Plaza Zürich, an IHG Hotel and nearby?
On-site recreation at Crowne Plaza Zürich, an IHG Hotel includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Crowne Plaza Zürich, an IHG Hotel also has a garden and access to a nearby indoor pool.
Are there restaurants at or near Crowne Plaza Zürich, an IHG Hotel?
Yes, Hotel Restaurant offers Latin American cuisine.
What's the area around Crowne Plaza Zürich, an IHG Hotel like?
Crowne Plaza Zürich, an IHG Hotel is a short 3-minute walk from Letzigrund Tram Stop and 4 minutes' walk from Letzigrund Stadium.
Crowne Plaza Zürich, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
9 Nov 2024
Very clean hotel. Eco friendly and not perfumes. Staff needs to be more friendly.
linda
linda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Marco
Marco, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Alfred
Alfred, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
Soghomon
Soghomon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sept 2024
Paris
Paris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Badrul
Badrul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Great place to stay. Excellent facilities. Pool and gym are good. Rooms nice and ac worked well. Comfy bed, good shower. Dinning options good and close by. Great bar in house below for those afternoon cocktails!
Staff were great
Michael
Michael, 2-night romance trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
Wael
Wael, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Stayed for one night en route to Vienna by train.
Therefore I wasn't able to take full advantage of their amenities.
However, all the processes went smoothly, staff were efficient and friendly.
Camilla
Camilla, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
11 Aug 2024
It was a clean hotel
Maryam
Maryam, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Connor
Connor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
PAUL
PAUL, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 July 2024
Michelle
Michelle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Tye
Tye, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Great Staff Tricky Parking
The staff was quite lovely, kind and helpful. They also spoke English for us. The garage is a bit tricky. The driver must take a ticket up to the hotel staff to get validated. Once a driver exits, take the same ticket to leave the garage and swipe the same ticket upon the return instead of taking a new ticket. Repeat this process with the same ticket when the driver exits/enters. The parking elevator is different than the room elevator. The gym/pool/hot tub has a different elevator. The breakfast was amazing! So many selections and a gorgeous setting. The hotel itself is far from the main city. We had to drive into town.
Dana
Dana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2024
Ivana
Ivana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
The rooms were very clean and the beds were comfortable. The front desk staff were lovely and very helpful. We stayed for 4 nights and enjoyed the experience. The restaurant downstairs was very good too.
Jessica Morgan
Jessica Morgan, 4-night family trip
Verified Expedia guest review
4/10 Fair
14 July 2024
The staff was not friendly or helpful.
John
John, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Kayli
Kayli, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
This was a great hotel in Zurich that had everything we needed. Friendly staff who kept our bags when we arrived early. There is a very nice gym and indoor pool with hot tub and sauna that is fantastic. There are several public transportation options nearby and a grocery store close by. The room itself was perfect - spacious, clean, nice bathroom. Would highly recommend.
Danielle
Danielle, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Ana
Ana, 2-night trip
Verified Expedia guest review
2/10 Poor
12 July 2024
bad customer service
shifra
shifra, 1-night trip
Verified Expedia guest review
6/10 Good
11 July 2024
Short stint in Zurich
Check in was rough. There was a woman who was busy with a client and a man who was behind the desk. Neither acknowledged my presence for 3.5 minutes- the woman was busy so it was understandable but the man should have at least said hello. When I reached the front desk, the woman was nice and professional. The checknout process was the opposite experience. The woman who checked me out was friendly, professional, and able to make a connection with the customer so that my final perception of the facility closed on a high note.
The room was small but perfect for me as I was traveling solo. It was clean and well equipped. The slippers and bathrobe was a nice amenity. The a/c worked well which was much needed as the temps hit high 80s. I liked the security of the elevator access. The location is out of the city but only 15 minutes to the city proper so it was fine with me. It would be nice if front staff explained how to get about Zurich, especially as Zurich doesn't provide a free transportation pass like Geneva and Basel.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
Friendly staff with the exception of one housekeeper who was extremely rude when I asked for clean towels. Walking distance of the public transportation. Wish the AC could be colder.
Megan
Megan, 6-night family trip
Verified Expedia guest review
6/10 Good
10 July 2024
Everything was excellent except the carpet floor in the room was old or discolored, with lighter spots and everything thing needed a solid round of dusting.