Hilton Phoenix Resort at the Peak

Photo gallery for Hilton Phoenix Resort at the Peak

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Pool
Outdoor pool
Pool
Living room

Overview of Hilton Phoenix Resort at the Peak

Hilton Phoenix Resort at the Peak

4.0 star property
4-star resort in Camelback East with free water park and spa

7.4/10 Good

2,398 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
The price is AU$302
Price available on 10/7/2022
Map
7677 N 16th St, Phoenix, AZ, 85020
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 6 outdoor pools and 2 spa tubs
  • Lazy river
  • Free water park
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Sauna
  • Children's pool
  • Waterslide
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Camelback East
  • Wrigley Mansion - 7 min drive
  • Town and Country Shopping Center - 6 min drive
  • Biltmore Fashion Park - 10 min drive
  • Arizona Biltmore Country Club - 7 min drive
  • Phoenix Children's Hospital - 8 min drive
  • Short Course at Mountain Shadows - 10 min drive
  • Castles N' Coasters - 10 min drive
  • Metrocenter - 11 min drive
  • Camelback Mountain - 16 min drive
  • Roosevelt Row - 10 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive
  • Scottsdale, AZ (SCF) - 17 min drive
  • Phoenix Deer Valley Airport (DVT) - 18 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 33 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 36 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 44 min drive

About this property

Hilton Phoenix Resort at the Peak

Hilton Phoenix Resort at the Peak features a free water park and puts you within a 10-minute drive of Castles N' Coasters. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Hole-in-the-Wall, one of 3 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale resort include 6 outdoor pools, a lazy river, and a poolside bar. The helpful staff and family-friendly amenities get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 432 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - 6:00 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 75 lbs)*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi (speed: 25+ Mbps) and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Taking the kids

  • Children stay free
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Grocery/convenience store

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Mini golf
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business center
  • 32 meeting rooms
  • Computer station
  • Conference center (49814 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 28 buildings/towers
  • Built in 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • Health club
  • 6 outdoor pools
  • Free water park
  • Full-service spa
  • Lazy river
  • 2 spa tubs
  • Sauna
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • German
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps) and wired Internet (surcharge)

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Tocasierra Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is equipped with a steam room.

The spa is open daily.

Dining

Hole-in-the-Wall - Overlooking the garden, this family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Slim Picken's - This café is located by the pool and specializes in American cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 35.00 per accommodation, per night
  • Resort fee inclusions:
    • Spa tub access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Sporting facilities or equipment
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room bottled water
    • Parking
    • Laundry facilities
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 0.00 per night (rates may vary)
  • WiFi is available in public areas for USD 0.00 per night (rates may vary)
  • Wired Internet access is available in guestrooms for USD 0.00 per night (rates may vary)
  • Full breakfast is offered for an extra charge of USD 19.00 for adults and USD 8.75 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from May 12 2022 to June 30 2022 (dates subject to change):
  • Dining venue(s)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Squaw Pointe
Hilton Squaw Resort
Pointe Hilton Squaw Peak
Pointe Hilton Squaw Peak Phoenix
Pointe Hilton Squaw Peak Resort
Pointe Hilton Squaw Peak Resort Phoenix
Pointe Squaw Hilton Resort
Squaw Peak Hilton Resort
Squaw Peak Pointe Hilton
Squaw Peak Resort
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Squaw Peak Hotel Phoenix
Hilton Phoenix At The Peak
Pointe Hilton Squaw Peak Resort
Hilton Phoenix Resort at the Peak Resort
Hilton Phoenix Resort at the Peak Phoenix
Hilton Phoenix Resort at the Peak Resort Phoenix

Frequently asked questions

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

8.1/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

Property is getting old and lots of improvement needed. The small pool is not filter and with plenty of debris.
Tim, 3-night family trip
Verified Hotels.com guest review

6/10 Good

2 star quality
Hilton by name only. Run down 2 star lacking maintenance. Stains on the carpet stains on out couch, broken tile around pool, dirty hallways, you pay extra for the waterpark that also is lacking maintenance with 30 year old towels. Don't stay if you Hilton standard you won't find them here
Ryan, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Adam, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not so good.
At first we thought that resort was kinda old but maybe rooms were gonna be nice, first thing we see its a big insect on top of the coffee table, next it was another insect climbing the furniture, we called the front office and they only sent someone from maintenance to get them out of the room.. didnt enjoy the rest of the stay since i have a 10 month old baby and he is on the crawling stage and the carpet looked super dirty with lots of dead insects.
Deicy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Aliza, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Wanda, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Donis, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Viviana, 3-night trip
Verified Hotels.com guest review

2/10 Poor

No hot water, outdated hotel.
This hotel is outdated and needs a massive renovation. Here are some of our problems: 1. No immediate hot water. We had maintenance come to our room to check it and were told that we had to run the bath for 15 minutes in order to get the water hot. Not exactly the thing one expects when staying at a resort and an inconvenience when your in town for baseball & have to wake up at 5 am. 2. Sink wouldn’t drain. 3. Door kept getting stuck. We would have to use our body to push it open. 4. Elevator is slow, and twice it wouldn’t close. It kept opening and closing that we finally just took the stairs. 5. Resort water is dirty. 6. Resort pools close at 6 pm. It’s 115 outside, and many wait for the evening to take a swim. It should not close this early. 7. Room service line doesn’t work. 8. Customer service is extremely poor. There was constantly a line in the lobby, and we felt like it’s was our fault for expecting hot water in a timely manner. We were in town for USA baseball nationals. I would advise all traveling sports teams to pass on this hotel. The photos, unfortunately, don’t reflect the hotel. We were given a credit for the resort fee, but we just didn’t feel like that was enough. We didn’t use any of the amenities, it was just to hot and closing time didn’t work for us since we were at baseball most of the day. We, unfortunately, would never stay here again when we’re in town.
Felicia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jami, 1-night trip
Verified Hotels.com guest review