Grand Jersey Hotel & Spa

5.0 star property
Upmarket beach hotel with spa, near Port of Jersey
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Indoor pool
Deluxe Double or Twin Room, Ocean View
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Superior Double Room, Ocean View | Beach/ocean view

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Conference centre
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Living room
  • Television
  • Terrace
The price is AU$264
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Double Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Classic Double Room, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Double Room (may have frosted Windows)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 40.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Double or Twin Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room (may have frosted window)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Small Classic Double

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • St. Helier Town Hall - 7 min walk
  • King Street - 9 min walk
  • Port of Jersey - 9 min walk
  • Elizabeth Castle - 11 min walk
  • St. Helier Central Market - 13 min walk

Getting around

  • Jersey (JER) - 14 min drive
  • Guernsey (GCI) - 80 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪The Adelphi Lounge - ‬6 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Grand Jersey Hotel & Spa is a great choice for your beach stay in St. Helier. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Tassili, one of 2 restaurants, serves British cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

At a glance

Hotel size

  • 123 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 8 spaces per unit)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 164 ft (GBP 6.66 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Beach access
  • Bike rentals nearby

Working away

  • Meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1890
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Victorian architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Tassili – This beachfront fine-dining restaurant specialises in British cuisine and only serves dinner. Reservations are required.
Victoria's – This brasserie specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Champagne Lounge – This beach bar specialises in British cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25.00 for adults and GBP 12.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Parking is available nearby and costs GBP 6.66 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

Also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa offer free cancellation for a full refund?
Yes, Grand Jersey Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Jersey Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Grand Jersey Hotel & Spa?
Yes, dogs are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Jersey Hotel & Spa?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Grand Jersey Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Grand Jersey Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Jersey Hotel & Spa also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Grand Jersey Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring beachfront dining, British cuisine and ocean views.
What's the area around Grand Jersey Hotel & Spa like?
Grand Jersey Hotel & Spa is located on the waterfront, a short 9-minute walk from Port of Jersey and 3 minutes' walk from St Aubin's Bay. Travellers say that the hotel is in a great location.

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great service
Fantastic service from all staff set this hotel apart. Paul greeted us and invited us to check in and from there on everyone
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great short break in Jersey.
Very nice hotel with friendly staff and nice restaurant. We will stay again.
Christopher, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

david, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb service and breakfast
Fanstastic service and superb breakfast. We will be using this chain in the futue
I, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a lovely week, the staff were excellent and the breakfast was first class. The rooms were very comfortable too.
john, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were faultless and could not do enough
Lee, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Grand review
View amazing .staff are very helpful and friendly. The only issue we found was the delays in getting food and drinks in the champagne lounge.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
Everything was wonder - from being allowed into our room at 6am through to checking out everything was good and all the staff really friendly, welcoming and helpful.
Trevor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

First class
The hotel and staff are first class
Susan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place and amazing staff, very attentive. Rooms were always so clean and the room evening turn down was fantastic.
Marc, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Character and grand feel rated 5* and meets this standard interiors are dark and aged location is perfect for views and a very short walk to main town. This property is positioned on a very busy main road that runs past the front terrace of the hotel, you have to cross to reach the beach. The hotel photos do not reflect this and you may think you right on the beach. The location is a bonus for the town and bus routes
Jane, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nicola, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel
Lovely hotel made special by the staff
Alan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff. Great food.rather awkward parking but great help from staff (paul) in achieving safe parking. Very recommended .A must for the Elizabethan restaurant.
william, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

LESLEY, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
Wonderful hotel. Staff are so helpful and kind. Had an amazing massage and facial at the Spa. Perfect location
Sally, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 3-night trip
Verified Expedia guest review

8/10 Very good

Lovely hotel
Hotel was excellent. Hotels.com were rubbish, won’t use them again!
Russell, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff
Janet, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Wendy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

No complaints
Wendy, 3-night romance trip
Verified Expedia guest review