Enjoy your visit to El General with a stay at Kinkara Luxury Retreat. Guests can indulge in deep-tissue massages, facials or body treatments, and Casa Bulú serves breakfast, lunch and dinner. A snack bar/deli, a terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle from 7:00 AM to 7:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 6:00 AM–10:00 AM
Restaurant
Coffee/tea in a common area
Private picnics
Snack bar/deli
Water dispenser
Travelling with children
Playground
Children's games
What to do
Ecotours
Hiking/biking trails
Horse riding/hire
Helicopter/aeroplane tours
Hiking/biking trails nearby
Horse riding nearby
Zip-lining nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
Garden
Picnic area
Terrace
Spa services
Reception hall
Firepit
Outdoor entertainment area
Outdoor furniture
Walkway to water
Room amenities
Home comfort
Dressing gowns
Window screens
Sleep well
Down duvet
Premium bedding
Pillow-top mattress
Freshen up
4 bathrooms
Bath or shower
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Casa Bulú – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 225 per vehicle (one-way. Maximum occupancy 5)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Kinkara El General
Kinkara Hotel El General
Kinkara Hotel
Kinkara Luxury Retreat Hotel
Kinkara Luxury Retreat El General
Kinkara Luxury Retreat Hotel El General
Frequently asked questions
Does Kinkara Luxury Retreat offer free cancellation for a full refund?
Yes, Kinkara Luxury Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kinkara Luxury Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at Kinkara Luxury Retreat?
Yes, there's free self parking.
Is an airport shuttle service offered by Kinkara Luxury Retreat?
Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is USD 225 per vehicle one-way.
What are the check-in and check-out times at Kinkara Luxury Retreat?
Check-in start time: 1:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Kinkara Luxury Retreat and nearby?
Have fun with on-site activities such as horse riding and hiking. Additional recreation on-site includes ecotours and helicopter/aeroplane tours. Enjoy amenities such as spa services, a picnic area and a garden.
Are there restaurants at or near Kinkara Luxury Retreat?
Yes, Casa Bulú offers garden views.
What's the area around Kinkara Luxury Retreat like?
Kinkara Luxury Retreat is located by the river.
Popular attractions include Chirripó National Park, which is 38 minutes away by car.
Kinkara Luxury Retreat Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Aug 2024
Beautiful peaceful retreat. The staff was excellent and very professional to all our needs . The place had amazing views and great energy
Raymond
Raymond, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Nazgul
Nazgul, 5-night trip
Verified Expedia guest review
10/10 Exceptional
25 Mar 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Apr 2023
yuko
yuko, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Apr 2023
Wonderful place, enjoy nature, exceptional cuisine, peaceful and serene stay!
Elena
Elena, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2022
manuel
manuel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2022
The property is beautiful and very clean. The best part is the friendly and helpful staff. The two concierge and the kitchen staff was so friendly, they made us feel like family. We had car trouble and they all jumped in to help. Amazing!
Lleni
Lleni, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
31 Dec 2021
Beautiful location!
Natasha
Natasha, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2021
Excellent services give a 10 to Melanie pm shift for such a great customer services
Chef excellent food
Thanks for everything great experience mew and innovation
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Mar 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2019
I was here for a short break to decompress and no place could be better for that. It’s so relaxing. The food was amazing as were the incredible showers. Most of what’s prepared comes from the farm you walk through all throughout the property. I loved hanging around in the hammocks reading, working out in the Big central pavilion with views of the countryside in the distance, walking along the river and going under the small waterfalls. I’m not a camping guy at all and I was thrilled here - this was truly one of the best hotels I’ve ever been to. They make a mad coffee too!
AT
AT, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
A great place for a recovery and relaxation!
Great, natural food, great chef, great staff!
Just pitty and expected that they offer some yoga classes, but the haden't..
Jens
Jens, 2-night trip
Verified Expedia guest review
8/10 Very good
28 June 2022
Excelente ambiente y servicio !
Carlos Ramírez
Carlos Ramírez, 1-night romance trip
Verified Expedia guest review
8/10 Very good
5 Aug 2019
Lugar grandioso, con una experiencia gastronómica maravillosa