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Best Western Plus Gilbert/Mesa

2.5 star property

Photo gallery for Best Western Plus Gilbert/Mesa

Lobby
Food and drink
Meeting facility
Premium bedding, desk, blackout curtains, iron/ironing board
Combined shower/bathtub, designer toiletries, hair dryer, towels
Best Western PLUS Mesa is set in a prime location of Mesa, offering guests warm hospitality and a lovely ambiance. Enjoy the free breakfast buffet, unwind in the hot tub or fitness center, connect to free WiFi in public areas and indulge in convenient amenities like wake-up service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Self parking
  • Hot tub
  • 24-hour business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SureStay Plus by Best Western Mesa Superstition Springs

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 1,496 reviews
The price is AU$121
includes taxes & fees
31 July - 1 Aug
SureStay Plus by Best Western Mesa Superstition Springs
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About the area

Map
1563 S Gilbert Rd, Mesa, AZ, 85204

What's nearby

  • Golfland Sunsplash - 3 min drive - 4.9 km
  • Mesa Arts Center - 7 min drive - 6.8 km
  • Mesa Convention Center - 7 min drive - 7.2 km
  • Mesa Amphitheatre - 8 min drive - 7.6 km
  • Arizona State University - 12 min drive - 17.7 km

Getting around

  • Mesa, AZ (MSC-Falcon Field Municipal) - 12 min drive
  • Sky Harbor International Airport (PHX) - 20 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 21 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 23 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 39 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Black Rock Coffee Bar - ‬9 min walk
  • ‪Black Bear Diner - ‬19 min walk
  • ‪Wendy's - ‬17 min walk
  • ‪Burger King - ‬10 min walk

About this property

Best Western Plus Gilbert/Mesa

Timezone: America/Phoenix Set in a prime location of Mesa (AZ), Best Western PLUS Mesa puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, car park are just some of the facilities on offer. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like non smoking rooms, air conditioning, wake-up service, desk, alarm clock. Entertain the hotel's recreational facilities, including hot tub, fitness center, outdoor pool. Best Western PLUS Mesa combines warm hospitality with a lovely ambiance to make your stay in Mesa (AZ) unforgettable. West Mesa

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 115 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site motorhome/coach/lorry parking
    • On-site self-parking (fees apply)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)

What to do

  • Free use of nearby fitness centre
  • Golfing nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (480 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Parking

  • Self-parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Jaffotel
Jaffotel Hotel
Jaffotel Mesa
Jaffotel Mesa Hotel
Best Western Plus Mesa Hotel
Best Western Plus Mesa
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
The Jaffotel Mesa Hotel
Best Western Plus Mesa Mesa
Best Western Plus Mesa Hotel
Best Western Plus Mesa Hotel Mesa
HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Plus Gilbert/Mesa?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Gilbert/Mesa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Gilbert/Mesa?

Yes, there's self parking on site (charges apply). Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Best Western Plus Gilbert/Mesa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Best Western Plus Gilbert/Mesa?

No, this hotel doesn't have a casino, but Casino Arizona (14-min drive) and Lone Butte Casino (18-min drive) are both nearby.

What is there to do at Best Western Plus Gilbert/Mesa and nearby?

Best Western Plus Gilbert/Mesa has an outdoor pool and a hot tub, as well as a fitness centre.

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Best Western Plus Gilbert/Mesa Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Shower
Vat
Bathroom
Location
Bathtub
Water

Reviews

8/10 Very good

Breakfast was great. The staff is beyond pleasant, friendly and helpful. The pool was under renovations and it was clearly posted and that was fine. The bathroom was clean but the bathtub needs improvement.
Veronica, 2-night trip

10/10 Exceptional

Comfortable stay

Older but they’re remodeling. Our room wasn’t yet updated. Thin blanket so ask right away for extra if you want to be warm.
Cynthia, 1-night trip

2/10 Poor

We arrived and the female clerk was out side in a car........with someone....she was rude and no one else was here abandoned pool was green she left back to her car before we even got our luggage out the room is terrible tub filthly went to complain no one in hotel front desk anywhere we just went upstairs locked door leaving at first light..I want a refund have not slept
Tory, 1-night trip

8/10 Very good

Create staff. Had a late check in and they were very accommodating
Leslie, 3-night trip

10/10 Exceptional

Annette, 1-night trip

4/10 Fair

The breakfast was good. I didn’t trust the check in staff. The pool was closed and I was told it had been closed for over a month. The website wasn’t updated. Hallways were dirty and shower had chips in it
Isaac, 2-night trip

2/10 Poor

Pool does not work. Druggy people hang around hotel.
chance, 2-night trip

8/10 Very good

Esmeralda, 1-night trip

2/10 Poor

The room was obnoxiously hot with air conditioning set point of 61; checked out after an 1 hour. Room smelled bad (421); shower hard to operate something wrong; sink faucet only had hot water. Aweful experiment. Also waited 20 minutes to check in
Joan, 1-night trip

6/10 Good

Wings and bar next door had a shooting. If we hadn’t gotten delayed in getting backtothe hotel that evening we would’ve been walking through the parking lot when the shooting was going on. Sink faucet loose only a small stream of water would come out, no shower curtain—had to ask cleaning staff for one (they were helpful). Front desk clerk kept yawning whole time we were checking in even after we commented.
Debra, 2-night trip

2/10 Poor

The hotel is old. Our room #220 had a huge stain on the carpet and the air conditioner unit made so much noise it was hard to sleep. Also, the TV did not work someone had to come and fix it. We did not have a mirror in our room but my sister’s room did but her room did not have towels or TP. There were also paper signs on the elevator that the pool was under construction but the website did not mention this when we booked the rooms. The hotel is next to a restaurant and the outside parking lot is poorly kept.
Maria, 3-night trip

10/10 Exceptional

Front desk was helpul and efficient. Everything was nice/ clean. They could use some new carpeting
Annemarie, 2-night trip

2/10 Poor

The property is in a terrible condition. The carpet in the entire building is so old and dirty that if you walk bare feet, feet gets black dirt.
Gyanendra, 2-night trip

6/10 Good

Charlaine, 2-night trip

8/10 Very good

The parking lot was well lit.
jeri, 2-night trip

8/10 Very good

Doors dragging, walls sagging.

The walls around bathroom seem to be shifting inside and out. Doors dragging on the floor.
Gwendolin, 1-night trip

8/10 Very good

Alyssa, 1-night trip

8/10 Very good

Carol, 1-night trip

10/10 Exceptional

Friendly staff and quiet
Naomi, 1-night trip

10/10 Exceptional

Clean and comfortable. Staff friendly. Breakfast bar very good.
brenda, 1-night trip

10/10 Exceptional

The place was convenient to the venue we were visiting, Antique Wedding house. It was right near freeway and didnt hear road noise from our room.
Faith, 1-night trip

4/10 Fair

disappointed

The staff were great, breakfast was good. As far as the room, the tub and bathroom floor was extremely slick, there was not a non slip matt for the tub. Our bathtub backed up when room next door used their tub. The hotel was so noisy we didn't get much sleep at all. Bed was comfortable and the room had fridge and microwave which is always nice.
1-night trip

8/10 Very good

Nothing fancy

Hotel is worn down. The bathtub and shower need to be renovated. The sink and mirror too high for my 7 year old to use. Microwave and fridge was good. Closet seemed iffy since the door automatically swung closed when opened and hidden behind the mirror of a door. I didn't want to forget anything inside it since it seems like it's just a mirror. The beds could use mattress upgrades to a pillow top. The carpets were grungy. The walls had touch up paint spots that were either a different color or the finish was wrong. We asked a couple weeks ahead to stay on the same floor as a teammate and they couldn't accommodate. Pool was cold, spa was broken and cold. We didn't try the breakfast. The staff was very helpful when we needed towels and a luggage valet.
Richeanne, 2-night trip

10/10 Exceptional

The area felt safe and convenient. the room was clean and okay, but the beds weren't comfortable in my opinion. The service was great as well as the room service. The continental breakfast was delicious.
2-night trip

6/10 Good

Pleasant staff, but the room missed the mark.

Staff was very nice and pleasant. The room only had two towels, carpet was very stained and beds were not very comfortable. The sink didn’t have much pressure, and the shower drained slowly, the drain looked like it was full of gunk. YUCK! Also the ice makers weren’t working on two floors, then the other floors ran out of ice! The hot tub was also more of a cool tub. Warmer than the pool, but not by much.
Melissa, 4-night trip