Victoria Jungfrau Grand Hotel & Spa

5.0 star property
Ski hotel with free ski shuttle, near Lake Brienz
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Snow and ski sports
Exterior
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Golf course
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • 1 indoor and 3 outdoor tennis courts
  • 24-hour fitness centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Connecting/adjoining rooms available
The price is AU$1,116
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed

Nescens Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Premium Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Tower Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Superior Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • Sleeps 3
  • 1 Double Bed

Deluxe Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • Sleeps 2
  • 1 Double Bed

Superior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Höheweg 41, Interlaken, BE, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Interlaken Casino - 4 min walk - 0.4 km
  • Mystery Rooms - 11 min walk - 1.0 km
  • Interlaken Ost Ferry Terminal - 14 min walk - 1.2 km
  • Harder Kulm - 12 min drive - 5.9 km

Getting around

  • Bern (BRN-Belp) - 45 min drive
  • Interlaken West Station - 8 min walk
  • Interlaken West Ferry Terminal - 9 min walk
  • Interlaken Harderbahn Station - 11 min walk
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬1 min walk
  • ‪Funky Chocolate Club Switzerland - ‬3 min walk
  • ‪Hooters (Interlaken) - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬1 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Victoria Jungfrau Grand Hotel & Spa features ice skating and a free ski shuttle, plus you'll be within a 15-minute walk of Mystery Rooms. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy, and Sapori, one of 3 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a golf course, an indoor pool and an outdoor pool. Skiers will appreciate access to ski passes and storage. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 216 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (2 total)*
    • Food and water bowls available
WIFI

Internet

    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CHF 35 per night)
    • On-site valet parking (CHF 35 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Ropes course
  • Helicopter/aeroplane tours
  • Ice skating
  • Shopping
  • Pool table
  • Fishing
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Skydiving nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (6641 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness centre
  • Golf course on-site
  • An outdoor pool
  • An indoor pool
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • Indoor tennis courts
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

NESCENS has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Dining

Sapori – This restaurant specialises in Italian cuisine and serves lunch and dinner.
La Terrasse Brasserie – This brasserie only serves dinner. Open selected days.
Radius - by Stefan Beer – This fine-dining restaurant specialises in local cuisine and only serves dinner. Open selected days.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night
  • New Year's Eve (31 December) gala dinner per adult: CHF 440.00
  • New Year's Eve (31 December) gala dinner per child: CHF 220.00 (from 4 to 12 years old)

Optional extras

  • WiFi is available in guest rooms for CHF 0 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle service is offered for an extra charge of CHF 660 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of CHF 50 (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for CHF 60.0 per night
  • Rollaway beds are available for CHF 145.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 35 per pet, per night

Parking

  • Self-parking costs CHF 35 per night
  • Valet parking costs CHF 35 per night

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

Does Victoria Jungfrau Grand Hotel & Spa offer free cancellation for a full refund?
Yes, Victoria Jungfrau Grand Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Victoria Jungfrau Grand Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Victoria Jungfrau Grand Hotel & Spa?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CHF 35 per pet, per night. Food and water bowls are available.
Is parking offered on site at Victoria Jungfrau Grand Hotel & Spa?
Yes. Self-parking costs CHF 35 per night. Valet parking costs CHF 35 per night. Electric car charging is available.
Is an airport shuttle service offered by Victoria Jungfrau Grand Hotel & Spa?
Yes, an airport shuttle is available. The charge is CHF 660 per vehicle one way.
What are the check-in and check-out times at Victoria Jungfrau Grand Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability).
Is there an on-site casino at Victoria Jungfrau Grand Hotel & Spa?
No, this hotel doesn't have a casino, but Interlaken Casino (4-min walk) is nearby.
What is there to do at Victoria Jungfrau Grand Hotel & Spa and nearby?
Have fun with on-site winter activities such as ice skating, and in warmer months, enjoy a round of golf at the golf course. Additional recreation on-site includes fitness classes, helicopter/aeroplane tours and Pilates. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Victoria Jungfrau Grand Hotel & Spa also has a 24-hour fitness centre, a sauna and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Victoria Jungfrau Grand Hotel & Spa?
Yes, there are 3 on-site restaurants, featuring Italian cuisine.
What's the area around Victoria Jungfrau Grand Hotel & Spa like?
Victoria Jungfrau Grand Hotel & Spa is located on the boardwalk in Central Interlaken, a short 8-minute walk from Interlaken West Station and 11 minutes' walk from Mystery Rooms.

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful Hotel
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
Roderick, 5-night trip
Verified Hotels.com guest review

6/10 Good

The property was absolutely stunning. It was really well done. The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well. The food and the hospitality was absolutely great. Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
William, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Weimin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

JESSE, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Michael, 3-night trip
Verified Expedia guest review

8/10 Very good

This place is a splurge but one worth taking... The building, restaurant and amenities are truly top notch. Stunning spa and we also used the gorgeous indoor tennis court. The restaurants were the best we had while in Interlaken. By far our favorite memory will be eating breakfast by a huge window watching the paragliders... Pricey place but priceless core memory!
Daina and Clive, 5-night family trip
Verified Expedia guest review

4/10 Fair

Way over priced. poor reception service. old, small junior suite room. terrible breakfast. never come back .
joe, 4-night family trip
Verified Expedia guest review

8/10 Very good

Tivemos um upgrade de apto, porém o mesmo apresentou alguns problemas. Na primeira noite o cofre estava trancado e não pudemos ter acesso, e o problema foi prontamente resolvido no dia subsequente. Também tivemos um problema com a luz interna do armário que permaneceu ligada a noite toda, atrapalhando a primeira noite de sono. O staff sempre se demonstrou pronto a resolver o problema, porém fica a minha sugestão de haver um plano de manutenção preventiva.
MARCIO, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect in EVERY way.
Well. What can I say. 5 stars from checking to leaving. The room itself & the hotel were perfect. Staff were kind & very helpful Dinner in the hotel restaurant was fantastic so much so we are there every night of our 3 night stay , ate something different each night & we’re not disappointed with the service or quality. I can understand the mixed reviews but we enjoyed the laid back , not rushed very European service …the staff were professional & knowledgeable regards the menu , wines & cocktails Facilities on offer were great & for us it was a fantastic base for our itinerary…lots to fo & see …we will definitely be back as we can’t wait to see it in Winter.
Brenda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is exceptional,, all the staff are well trained,, the dining options are very good
Dalal, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Tiffany, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

BALAGOPALAN JAYAGOPAL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel with majestic views!
Sue, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in a beautiful location, relaxing stay
David, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place
Zhen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Greg, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is truly a beautiful hotel with incredible service from start to finish. We only had 1 night here while we traveled from Zermatt to grindelwald and honestly I wish we had 1 more day to stay. We was traveling as a family of 5 with our 4 year old daughter and I must say we have stayed at many hotels and this had the coolest kids club I have ever seen with a lot of cool rooms such as art room, music room, gaming room etc. we also used the spa and pool which was exceptional. The only thing I would have liked was a hotter hot tub at the end of the day but other than that I have zero complaints. Great hotel and very nice staff and good food options with an amazing breakfast buffet. Truly top notch.
Richard, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Natalia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Federico, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Madeleine, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
VIPUL, 2-night family trip
Verified Expedia guest review