Shangri-La Kuala Lumpur

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Shangri-La Kuala Lumpur puts you in a great location, within a 15-minute walk of KLCC Park and Petronas Twin Towers. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, hydrotherapy or reflexology. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Bukit Nanas Station is 5 minutes and Dang Wangi Station is 8 minutes.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar

For families (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is AU$201
includes taxes & fees
18 Oct - 19 Oct

Why we love this property

Work and play paradise
Located in the city center's business district, this hotel features 15 meeting rooms. After work, guests can enjoy the spa, sauna, and poolside bar.
Gourmet trio
This hotel offers a culinary trifecta with its restaurant, cafe, and bar. Guests can start their day with a delicious buffet breakfast.
Wellness sanctuary
The full-service spa offers massages, body scrubs, facials, and reflexology. Fitness facilities and a tranquil garden complement the sauna and hot tub.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Executive King Room Non Smoking

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a mirror, and a view of the cityscape.

Family Executive King Room Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Business Room

Premium bedding, minibar, in-room safe, desk

Premier Business Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club Executive Room

A hotel room with two beds, a desk, a chair, a large window, and a chandelier.

Horizon Club Executive Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a table with apples, and a city view.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a red armchair, a small round table with a lamp, and a view of tall buildings through the window.

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club, Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a large window with a city view.

Horizon Club, Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed, Bathtub (Selection)

A hotel room with a flat-screen TV, a dining area with a table and chairs, a sofa, a red armchair, and a large window offering a city view.

Premier Room, 1 King Bed, Bathtub (Selection)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Single Beds

A person receiving a massage on a wooden massage table with a towel and flowers.

Executive Room, 2 Single Beds

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Horizon Club, Executive Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a large window, and a chandelier.

Horizon Club, Executive Room, 2 Single Beds

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Family Room, 1 King Bed, Non Smoking (Premier)

A hotel room with a flat-screen TV, a dining area with a table and chairs, a sofa, a red armchair, and a large window offering a city view.

Family Room, 1 King Bed, Non Smoking (Premier)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Business Double Room, 1 King Bed (Premier)

A hotel room with a large bed, a desk with a computer, a chair, and a view of tall buildings.

Business Double Room, 1 King Bed (Premier)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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The price is AU$241
includes taxes & fees
11 Oct - 12 Oct
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About the area

Map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Forest Eco Park - 5 min walk - 0.5 km
  • Kuala Lumpur Tower - 9 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 12 min walk - 1.0 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 14 min walk - 1.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Sultan Ismail Station - 23 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 26 min walk
  • Bukit Nanas Station - 5 min walk
  • Dang Wangi Station - 8 min walk
  • Raja Chulan Station - 9 min walk
  • Train station pickup (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Bbq Restoran - ‬3 min walk
  • ‪G.R Curry House - ‬4 min walk
  • ‪HAN Modern Korean Grill - ‬2 min walk
  • ‪Seeds Origin - ‬3 min walk
  • ‪Shang Palace 香宫 - ‬5 min walk

About this property

Shangri-La Kuala Lumpur

  • Shangri-La Kuala Lumpur puts you in a great location, within a 15-minute walk of KLCC Park and Petronas Twin Towers. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, hydrotherapy or reflexology. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Bukit Nanas Station is 5 minutes and Dang Wangi Station is 8 minutes.

At a glance

Hotel size

    • 662 rooms
    • Arranged over 28 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Train station pickup available 24 hours a day*

Off-site

    • Free shopping centre shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • 15 meeting rooms
  • Computer station
  • Conference centre (84573 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 114
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Fees & policies

Refundable deposits

  • Deposit: MYR 400 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 98 for adults and MYR 98 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MYR 174.0 per night

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Shangri-La Kuala Lumpur offer free cancellation for a full refund?

Yes, Shangri-La Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Kuala Lumpur?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Kuala Lumpur?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shangri-La Kuala Lumpur?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Shangri-La Kuala Lumpur and nearby?

On-site recreation at Shangri-La Kuala Lumpur includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Kuala Lumpur also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Shangri-La Kuala Lumpur?

Yes, there's an on-site restaurant.

What's the area around Shangri-La Kuala Lumpur like?

Shangri-La Kuala Lumpur is in Golden Triangle, a short 5-minute walk from Bukit Nanas Station and 11 minutes' walk from KLCC Park. Travellers say that the local area is good for shopping and very walkable.

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Reviews

Shangri-La Kuala Lumpur Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was consistently described as fantastic, wonderful, and life-changing with a wide variety of options. (59 reviews)
  • The hotel's restaurants offered excellent food with great variety and exceptional service. (25 reviews)
  • The pool area was relaxing, clean, and functional, with some guests enjoying the sunbeds and poolside bar. (21 reviews)
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Popular mentions

Service staff
Room
Location
Food
Breakfast
Amenities
Lobby
Children
Bed
Family friendly

Reviews

Verified review

8/10 Very good

Overall, it was an impressive stay. The staff were polite, attentive, and very helpful throughout our stay.
Verified review

10/10 Exceptional

Beautiful hotel, conveniently located. One of our favorite hotels. Beautiful pool and excellent rooftop bar.
Verified review

10/10 Exceptional

A fantastic stay. The staff were very polite and respectful. The property was clean, beautiful and with great amenities.
Verified review

10/10 Exceptional

So originally I had booked a birthday request too late for my woman. However , the amazing staff secretly added it , so to my surprise it was there in the room with a cake. I was in shock to the level of detail the staff did for me there. The breakfast was so high quality, and the fruits in the room were so good. The room was so spacious , the bathroom was best I’ve ever seen. Every design of this hotel from the many fast elevators , to the scents , to the pillows was why this is a five star place.
Verified review

10/10 Exceptional

Couldn't ask for more. Best room, great horizon club, best breakfast we had, made such a fuss of our toddler. Clean and lovely facilities
Verified review

10/10 Exceptional

Staffs are friendly and the hotel’s location is excellent Highly recommended
Verified review

10/10 Exceptional

Great location.
Verified review

10/10 Exceptional

Absolutely fabulous hotel, the staff we’re all so helpful and treated us so well, we loved the welcome everyday we arrived back at the hotel, the room was spotless and loved the turndown service we had with our room, we also had the horizon club included which was fantastic including afternoon tea and cocktails with canapés which is so worth it. The food was amazing, as was the ambience. Our first stay at the Shangri La hotel we will definitely be looking at going back and looking for others in the chain.
Verified review

10/10 Exceptional

All the staff at the lounge were amazing great service
Verified review

6/10 Good

Generally the hotel looks spotless from the lobby and the staff there are very welcoming. However the rooms- especially the bathrooms need an upgrade. We had an issue with water flooding from the shower and they sent someone to fix it but the issue continued. Minibars are provided empty; there is no immediate room service option. You have to complete some form and hang it out prior. Hotel is located in a busy area so grab taxis take ages to come. So much time is wasted waiting around for them Breakfast has a lot of variety and was good
Verified review

10/10 Exceptional

Very friendly staff.
Verified review

10/10 Exceptional

clean room, friendly staff
Verified review

10/10 Exceptional

Such a beautiful and comfortable hotel.
Verified review

10/10 Exceptional

Amazing hotel with excellent staff.
Verified review

10/10 Exceptional

Beautiful hotel. The staff is very attentive, clean room, will definitely stay here again.
Verified review

10/10 Exceptional

The property is in a great location, with lovely friendly staff and good amenities with the pool. The hotel is more traditional in style, but of very high quality.
Verified review

10/10 Exceptional

Fantastic hotel, staff and service, and a great location
Verified review

10/10 Exceptional

Amazing hotel !!The staff is very helpful and location is great. It’s easy to walk around to shops, restaurants and Malls. One of the best hotels around with top tier service. Breakfast is also wonderful with lots of choices.
Verified review

10/10 Exceptional

Best breakfast buffet ever, and we've had a lot of breakfast buffets! The room was a little small, but nice. Easy and quick access to KL sights and shopping. Pool area was nice, and we were able to find two loungers easily at all times we tried.
Verified review

10/10 Exceptional

Breakfast was very good lots of choice, the room was very clean and freshly towels,
Verified review

10/10 Exceptional

I just love this hotel, it has excellent amenities, very friendly staff, excellent food and beautiful rooms.
Verified review

10/10 Exceptional

Great room - loads of space, comfortable and quiet.
Verified review

10/10 Exceptional

Horizon room definitely worth the extra expense. Lounge and wine a treat. Room very spacious and spotless. All staff were very helpful and friendly. 10/10. If back in KL
Verified review

10/10 Exceptional

Great staff. Good food.
Verified review

10/10 Exceptional

Close to the Petronas Tower and other sites of interest. A short ride to other areas for night market, Chinatown, little India etc. Hotel staff is very accommodating and just delightful! Job well done