10/10 Exceptional
Such a beautiful and comfortable hotel.
YONG
YONG, 1-night trip
Shangri-La Kuala Lumpur
Luxury hotel with spa, near Petronas Twin Towers
Shangri-La Kuala Lumpur offers a vibrant retreat near the iconic Petronas Twin Towers. Pamper yourself at the spa, unwind by the poolside bar, or explore shopping on site. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby KLCC Park and Suria KLCC Shopping Centre.
VIP AccessExceptional
Popular amenities
- Free parking
- Free WiFi
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Health club
- Sauna
- Steam room
- Children's pool
- Hot tub
- Pool bar
- 24-hour room service
For families (6)
- Children stay free
- Free cribs/infant beds
- Supervised childcare (surcharge)
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
$114 nightly
$125 total
Mar 13 - Mar 14
Total with taxes and fees
Why we love this property
Wellness sanctuary
The full-service spa offers massages, body scrubs, facials, and reflexology. Fitness facilities and a tranquil garden complement the sauna and hot tub.
Gourmet trio
This hotel offers a culinary trifecta with its restaurant, cafe, and bar. Guests can start their day with a delicious buffet breakfast.
Dreamy sleep comforts
Slip into plush bathrobes after enjoying turndown service in this hotel. Blackout drapes and premium, hypo-allergenic bedding ensure perfect slumber.
Room options
Showing 7 of 7 rooms
Deluxe Room, 1 King Bed
Very good
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
- City view
- 398 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Executive Room, 1 King Bed
Exceptional
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
- City view
- 419 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Horizon Club, Executive Room, 1 King Bed
Exceptional
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
- City view
- 420 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premier Room, 1 King Bed, Bathtub (Selection)
Exceptional
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
- City view
- 861 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Executive Room, 2 Twin Beds
Exceptional
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
- City view
- 420 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Horizon Club, Executive Room, 2 Twin Beds
Wonderful
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
- City view
- 420 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Family Room, 1 King Bed, Non Smoking (Premier)
Wonderful
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
- City view
- 861 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
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About the neighborhood
11 Jalan Sultan Ismail, Kuala Lumpur, 50250
About this property
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur puts you in a great location, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, hydrotherapy, or reflexology. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Bukit Nanas Station is 5 minutes and Dang Wangi Station is 8 minutes.
At a glance
Property amenities
Room amenities
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Frequently asked questions
Have a question?
Get instant answers with AI powered search of property information and reviews.
Shangri-La Kuala Lumpur Reviews
Exceptional
9.4
Cleanliness
9.0
Location
9.4
Staff & service
9.0
Property conditions & facilities
What guests liked
- Breakfast was consistently described as delicious, varied, and amazing with a wide range of choices. (27 reviews)
- The pool area was clean, well-maintained, and provided a tranquil escape, ideal for unwinding after a day out in the city. (10 reviews)
- The property's dining options, including breakfast and in-room dining, offered a wide variety of choices and exceptional service. (4 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationFoodBreakfastAmenitiesLobbyChildrenShoppingBed10/10 Exceptional
Great staff. Good food.
William
William, 4-night trip
10/10 Exceptional
The lobby was stunning with Chinese New Year decorations.
Tian L
Tian L, 2-night trip
10/10 Exceptional
Breakfast was very good lots of choice, the room was very clean and freshly towels,
Gary F
Gary F, 5-night trip
10/10 Exceptional
Omg this hotel is like staying in a palace. It’s huge. The rooms are huge and so clean. The staff are exceptional. A total 5 star experience. Can’t rate it highly enough
Kerry
Kerry, 5-night trip
10/10 Exceptional
Every member of the hotel staff was friendly and helpful throughout our stay. Housekeeping was always on time and very professional. The club lounge was extremely convenient and well worth it. The location is excellent, and you can truly feel the Shangri-La level of service and quality.
Mehmet
Mehmet, 4-night trip
10/10 Exceptional
Fantastic hotel, staff and service, and a great location
Dean
Dean, 4-night trip
10/10 Exceptional
Great place to stay and Malaysia is a must visit
Aleksandrs
Aleksandrs, 2-night trip
10/10 Exceptional
I just love this hotel, it has excellent amenities, very friendly staff, excellent food and beautiful rooms.
Stuart
Stuart, 3-night trip
10/10 Exceptional
Best hotel and service. Every staff member works so hard and is super friendly. Big thanks to Adilah, she made our family stay in this hotel absolutely amazing.
anthony
anthony, 4-night trip
4/10 Fair
Dated property and rooms
Wolfgang
Wolfgang, 2-night trip
10/10 Exceptional
Right from check in , the stay was excellent
They got us checked in early as room was ready
Staff was very professional and pleasant
MUHAMMAD IQBAL J
MUHAMMAD IQBAL J, 1-night trip
10/10 Exceptional
Amazing place. Everything is superb.
Rachelle
Rachelle, 1-night trip
10/10 Exceptional
Amazing experience and the staff were so wonderful.
Nelson
Nelson, 2-night trip
10/10 Exceptional
Excellent hotel, very good location too. The staff are amazing - always taking great care of you!
Alexander Solhus
Alexander Solhus, 4-night trip
10/10 Exceptional
Room was clean,friendly staff
prab
prab, 2-night trip
10/10 Exceptional
Very good hotel, value for money
chi kit
chi kit, 2-night trip
10/10 Exceptional
Very comfortable bed, friendly staff, very good breakfast. We enjoyed our stay very much. Thank you.
Lay khim
Lay khim, 3-night trip
10/10 Exceptional
We had an excellent experience. I was a bit apprehensive travelling with an infant and a newborn but they made us feel so welcome. From the tent for my infant to the small amenities and friendly staff - it was one of the best stays that we have had. Highly recommend!
Sairah
Sairah, 3-night trip
10/10 Exceptional
I really liked the breakfast buffet because it offered a wide variety of choices. Also, the room was well-maintained and clean, which was great.
EMI
EMI, 3-night trip
8/10 Very good
IT IS NICE AND QUIET THE BREAKFAST WAS AMAZING.
Faysal
Faysal, 4-night trip
10/10 Exceptional
so nice!
Daichi
Daichi, 1-night trip
10/10 Exceptional
Excellent hotel
Angus
Angus, 7-night trip
10/10 Exceptional
clena room, staff service, staff amenities, gym and pool
Andrew
Andrew, 4-night trip
10/10 Exceptional
We stayed at the KL Shanghai La for 5 nights in December 2025. From the first moment arriving until we left we cannot express how wonderful the experience was. The staff are exceptional, they can not do enough for you. The room was spacious and well appointed. It was beautifully clean and the day service was first class.
We ate at the Lemon Garden on the weekend. The seafood buffet was one of the highlights of our Asian tour
Karen
Karen, 4-night trip