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The Sultan Hotel & Residence Jakarta

4.5 star property
Luxury hotel with full-service spa, connected to the convention centre, near Gelora Bung Karno Stadium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sultan Hotel & Residence Jakarta

Premium bedding, free minibar, in-room safe, desk
32-inch LED TV with cable channels, TV
2 outdoor pools
Exterior
Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Free parking
  • Gym
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Fridge
  • Television
  • Garden

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Room, Executive Level

Premium bedding, free minibar, in-room safe, desk

Executive Room, Executive Level

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
LED TV
Premium bedding
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
LED TV
Premium bedding
Bathrobes
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Fridge
Free minibar items
LED TV
  • 150 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Fridge
Free minibar items
LED TV
  • 226 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
LED TV
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
LED TV
Premium bedding
Bathrobes
Rainfall showerhead
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, free minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Three Bedroom Apartment

Premium bedding, free minibar, in-room safe, desk

Three Bedroom Apartment

  • Sleeps 4
  • 1 Single Sofa Bed, 2 Single Beds, 1 King Bed and 1 Queen Bed

Similar properties

Reception

Artotel Gelora Senayan Jakarta

Pool
Spa
Airport transfer
Free parking
8.2 out of 10, Very good, (43)
The price is AU$112
includes taxes & fees
26 Dec - 27 Dec
Artotel Gelora Senayan Jakarta
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About the area

Map
Jln. Gatot Subroto, Jakarta, Jakarta, 10270

What's nearby

  • Balai Sidang Jakarta Convention Center - 6 min walk
  • Gelora Bung Karno Stadium - 11 min walk
  • fX Sudirman Mall - 19 min walk
  • Grand Indonesia - 6 min drive
  • Thamrin City Shopping Mall - 6 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 30 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive
  • Jakarta Tanah Abang Station - 6 min drive
  • Jakarta Grogol Station - 7 min drive
  • Jakarta Palmerah Station - 29 min walk
  • Istora MRT Station - 13 min walk
  • Senayan MRT Station - 17 min walk
  • Bendungan Hilir Station - 23 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Sentosa Seafood Senayan - ‬3 min walk
  • ‪Lagoon Executive Lounge - ‬1 min walk
  • ‪Plataran Senayan - ‬8 min walk
  • ‪Nan Xiang Steamed Bun House - ‬7 min walk
  • ‪Peacock Cafe - ‬10 min walk

About this property

The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta puts you a short five-minute drive from Gelora Bung Karno Stadium and Bundaran HI. Guests can visit the spa to be pampered with massages, aromatherapy or thalassotherapy, and Nan Xiang, one of 3 restaurants, serves Chinese cuisine. Other highlights at this luxurious hotel include 2 outdoor pools, a health club and a fitness centre. The property is only a short walk to public transportation: Istora MRT Station is 13 minutes away.

Languages

English, Indonesian, Japanese

At a glance

Hotel size

  • 707 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Dining

Nan Xiang – This restaurant specialises in Chinese cuisine. Guests can enjoy drinks at the bar.
Lagoon Cafe – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Nippon Kan – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Airman Lounge – On-site bar.
Qi Lounge – On-site restaurant. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately IDR 300000 for adults and IDR 150000 for children
  • Airport shuttle service is offered for an extra charge of IDR 700000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 750000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Sultan
Hotel Sultan Jakarta
Jakarta Hotel Sultan
Jakarta Sultan
Jakarta Sultan Hotel
Sultan Hotel
Sultan Hotel Jakarta
Sultan Jakarta
Sultan Jakarta Hotel
The Sultan Hotel Jakarta
The Sultan & Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel
The Sultan Hotel & Residence Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel Jakarta

Frequently asked questions

Does The Sultan Hotel & Residence Jakarta offer free cancellation for a full refund?
Yes, The Sultan Hotel & Residence Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Sultan Hotel & Residence Jakarta?
Yes, there are 2 outdoor pools.
Are pets allowed at The Sultan Hotel & Residence Jakarta?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Sultan Hotel & Residence Jakarta?
Yes, there's free self parking.
Is an airport shuttle service offered by The Sultan Hotel & Residence Jakarta?
Yes, an airport shuttle is available. The charge is IDR 700000 per vehicle one-way.
What are the check-in and check-out times at The Sultan Hotel & Residence Jakarta?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Sultan Hotel & Residence Jakarta and nearby?
The Sultan Hotel & Residence Jakarta has 2 outdoor pools, 3 bars and a spa, as well as a health club and a garden.
Are there restaurants at or near The Sultan Hotel & Residence Jakarta?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
Does The Sultan Hotel & Residence Jakarta have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Sultan Hotel & Residence Jakarta like?
The Sultan Hotel & Residence Jakarta is in the heart of Jakarta, a short 11-minute walk from Gelora Bung Karno Stadium and 19 minutes' walk from fX Sudirman Mall.

The Sultan Hotel & Residence Jakarta Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Holger, 16-night trip
Verified Expedia guest review

6/10 Good

The staff are friendly and helpful, excellent service. But the hotel seems too old and aged.
Jeffrey, 3-night business trip
Verified Expedia guest review

8/10 Very good

Old but not round down. Very good hotel and location to access the JCC Convention Center via underground tunnel. Only 400 meters away. Very practical. Staff is very nice and accommodating.
Martin, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Fawaz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fawaz, 1-night trip
Verified Expedia guest review

4/10 Fair

Very Old Hotel...
H, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Asakura, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location. You can reach any place from here
Jonguk, 1-night business trip
Verified Expedia guest review

8/10 Very good

Really appreciated the late check out time
William, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staffs are kind
Jonguk, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Staffs are very kind and generous
Jonguk, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

staffs are kind and generous. They are good
Jonguk, 1-night business trip
Verified Expedia guest review

8/10 Very good

walkable
Jonguk, 2-night business trip
Verified Expedia guest review

8/10 Very good

Huge room with good price, many facilities and good vibes
Verified Expedia guest review

8/10 Very good

Overall was ok except that the condition of the furnishing was run down . And the toilet shower the drainage cover was broken. Just concern for any pest or unwanted creatures that can crawl through the piping and entered through the broken hole drainage cover which made my sleep not peaceful.
3-night business trip
Verified Hotels.com guest review

6/10 Good

Walking distance to Jakarta Convention Centre
Lit Phen, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

JECUBE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel is good location but the break fast was is not good. Receptionists are so kinds. All other things are ok .
ALI, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Etienne, 3-night trip
Verified Hotels.com guest review

8/10 Very good

konosuke, 2-night trip
Verified Expedia guest review

8/10 Very good

Amelia, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

nice property but showing its age, could use a little update or facelift
ed, 1-night business trip
Verified Expedia guest review

4/10 Fair

The Hotel Manager ( on duty ) is not very professional. 1. One of The Hotel’s restaurant “Nan Xiang“ is charging my credit card, despite I have made cancellation within 3 minutes I have placed an order. ( I never received any food from them ). 2.The Hotel charging my credit card ( un-authorized ) for something that I didn’t get any explanation what’s that charged for nor I have not sign anything.
Meriam, 2-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Orbitz guest review