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Golden Lakes Hotel

4.0 star property
Hotel with spa, near Lac de l'Eau d'Heure
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Golden Lakes Hotel

Premium Studio, Terrace, Lake View (Studio) | Terrace/patio
Indoor pool, pool loungers
View from room
Reception
Premium Studio, Terrace, Lake View (Studio) | Living area
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Hot tub
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is AU$139
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Studio, Kitchenette, Lake View (with Sofabed)

View from room

Comfort Studio, Kitchenette, Lake View (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Kitchenette, Garden View (with Sofabed)

Family Studio, Kitchenette, Garden View (with Sofabed) | Living area

Family Studio, Kitchenette, Garden View (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
Designer toiletries
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Lake View

Standard Room, 2 Single Beds, Lake View

Standard Room, 2 Single Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
Designer toiletries
  • 24 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
Designer toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, Kitchenette, Lake View (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Apartment, Kitchenette, Lake View (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 72 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, Terrace, Lake View

View from room

Standard Room, Terrace, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
Designer toiletries
  • 24 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Kitchenette, Garden View (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Comfort Studio, Kitchenette, Garden View (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, Terrace, Lake View (VIP Studio)

Superior Studio, Terrace, Lake View (VIP Studio) | Living area

Superior Studio, Terrace, Lake View (VIP Studio)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, Terrace, Lake View (Studio)

Premium Studio, Terrace, Lake View (Studio) | Living area

Premium Studio, Terrace, Lake View (Studio)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
1 Jan - 2 Jan 2025
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About the area

Map
Route de la Plate Taille, 51, Froidchapelle, Wallonia, 6440

What's nearby

  • Lac de l'Eau d'Heure - 6 min walk
  • Natura Parc l'Eau d'Heure - 15 min walk
  • Gravity Park - 7 min drive
  • Aquascope - 19 min drive
  • Val Joly Lake - 29 min drive

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 34 min drive
  • Pry Station - 14 min drive
  • Berzee Station - 17 min drive
  • Philippeville Station - 18 min drive

Restaurants

  • ‪Beach Club - ‬5 min walk
  • ‪Iwago 66 - ‬11 min walk
  • ‪La Brasserie des Lacs - ‬5 min walk
  • ‪Le Relais De Cerfontaine - ‬6 min drive
  • ‪Pizza Landal Village - ‬11 min walk

About this property

Golden Lakes Hotel

Adjacent to a golf course, Golden Lakes Hotel is a great choice for a stay in Froidchapelle. Guests can visit the spa to indulge in deep-tissue massages, facials or body scrubs, and international cuisine is served at La Brasserie des Lacs, which is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include an indoor pool, a bar/lounge and a hot tub.

Languages

Dutch, English, French, Portuguese

At a glance

DONE

Hotel size

    • 79 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills

Travelling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Adjacent to a golf course
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 81
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free WiFi
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 13 years old are not allowed in the spa.

Dining

La Brasserie des Lacs – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.50 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10.5 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 49
  • Hot tub access is available for an extra charge of EUR 49

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 49 per person. Facilities include a sauna and a water park.
  • Pool access is available for an extra charge of EUR 49
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed facilities fee is charged per hour to access the spa.

Also known as

Golden Lakes Hotel Hotel
Golden Lakes Hotel Froidchapelle
Best Western Plus Golden Lakes Hotel
Golden Lakes Hotel Hotel Froidchapelle

Frequently asked questions

Is there a pool at Golden Lakes Hotel?
Yes, there's an indoor pool.
Are pets allowed at Golden Lakes Hotel?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Golden Lakes Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Golden Lakes Hotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Golden Lakes Hotel and nearby?
Have fun with nearby activities such as boat tours, hiking and kayaking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Golden Lakes Hotel also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Golden Lakes Hotel?
Yes, La Brasserie des Lacs offers international cuisine and garden views.
What's the area around Golden Lakes Hotel like?
Golden Lakes Hotel is a short 6-minute walk from Lac de l'Eau d'Heure and 15 minutes' walk from Natura Parc l'Eau d'Heure.

Golden Lakes Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Lauren, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We enjoyed the lake view but not so much the fact that it is indeed a village and not a hotel and sometimes visitors might book a 2-night stay to celebrate and spoil the otherwise quiet surroundings.
Nicola, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Poor cellular service in the area which is away from towns and villages. Nice quiet retreat.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lake view stay.
The apartments were fantastic, a real sense of quality, and even with other rooms around you it felt very private. We opted for a lake view and I'm so glad we did - with panoramic views of the lake from large glass windows/doors. The space itself was excellent with a large living area and a small but useful kitchen area. The accommodation is ideally located for Natura Parc leisure facilities - and whilst they are different organisations it would be good if they had better communication/links with each other. For example we had to depart our room for 11am whereas Natura Parc does not open until 1pm. As it was raining we decided to drive on to our next location rather than wait around for 2 hours. Had Natura Parc opened earlier we would have gone there. Whilst this is not the fault of the accommodation it would have been useful if you could check out later on or if there was somewhere you could eat lunch to pass the time until Natura Parc opened.
Paul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a pleasure to stay at this property for a short vacation with my girlfriends.
Eric, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Not so good
The place is missing good service and they wanted 50 euros because I left at 12 not 11. I asked for a wine opener which I had to go and pick up my self and I had to return it I could just leave it in the room. Very cooled service
Khaled, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Graham, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thank you.
Lack of English speaking personnel in the reception. Clean, quiet, beautiful place.
Erik Næss, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

Confusing
Arrived in the dark after airport was closed due to strike booked in pains given key fob and told its behind reception took me ten minutes in the dark a drain to find it . Then we had to clean the door to get inthick with spider webs even in the room Breakfast just ok beautiful surroundings though wouldn’t want to stay again though
Beryl, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Heel proper en aangenaam verblijf. Enkel de douche duurde heel lang tegen er warm water uit de kraan kwam en er kwam niet veel water uit.
Vera, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice place
hamidreza, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good Overall.
It was very good. Onsite restaurant was delicious. Staff very lovely and accommodating. One pointer , i would say, is for the hotel to have access to local taxis and services as felt quite restricted for airport transfers to and fro.
Ruksana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Love everything here
Love the scenes, the nature and the comfortable room.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

6/10 Good

I just did not like the place
New hotel in the middle of a bungalow park, the swimming pool is 30 euro per two hours ...
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Great place, beautiful location and awesome food and selection of beers.
MATTHEW, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Magnifique séjour sur le lac !
Excellent séjour, flexibilité sur Check in & check out, vu splendide sur lac, bref que du plaisir !
Anthony, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and spacious room, beautiful place to go on a family vacation. Helpful and friendly staff
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent option in the Ardennes
Our experience at this brand new hotel was a very good one. From a very efficient and friendly check-in with Lucien, a kind and courteous front desk intern, to the extra efforts led by the housekeeping team, we were pleasantly surprised and look forward to coming back. The number of construction projects going around the hotel was fairly unexpected but we believe this will be a very nice option for families seeking refugee from urban life. Suggested improvements to the kichen area of the room: installation of a freezer below the fridge, as well as a simple exhauster with light on top of the cooktop would definitely make a family stay more pleasant. Great job on the COVID-19 protocol but, from a safety perspective, please install urgently a safety block on the balcony accessible from the reception area- the floor gap between the concrete and glass facade is quite large and needs to be taken care of.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern room, great setting
Gordon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great views, Amazing service!
What an amazing stay! We stayed for two nights with three small children and had the best time! Everything is super clean and they have taken extra measures due to COVID to make sure we felt safe! Check in was easy and the front desk was very friendly and helpful! The rooms are beautiful and have amazing views of the lake! We dinned at their restaurant both nights and enjoyed the food and drinks! They were very accommodating to our small children too! I absolutely recommend staying here!
Pork entree
View from courtyard
View from room
Meaghan, 2-night family trip
Verified Hotels.com guest review