Gino Sorbillo Lievito Madre al Mare - 3 min walk
Antonio & Antonio - 2 min walk
Parthenope bar - 1 min walk
Regina Margherita - 1 min walk
Vanilla Cafè - 2 min walk
About this property
Grand Hotel Santa Lucia
Grand Hotel Santa Lucia offers a great location, putting you within a short 10-minute walk of Lungomare Caracciolo and Castel dell'Ovo. Guests can visit the fitness centre for a workout or grab a bite to eat at il Pavone, which serves breakfast, lunch and dinner. Other highlights at this boutique hotel include a bar/lounge, a snack bar/deli and a garden. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Chiaia - Monte di Dio Station is 10 minutes and San Pasquale Station is 12 minutes.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
88 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, up to 18 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
On-site valet parking (EUR 25 per night)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Childcare in room (surcharge)
What to do
Beach nearby
Working away
Business centre
6 meeting rooms
Conference centre (969 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Bike hire
Facilities
Built in 1906
Safe-deposit box at front desk
Garden
Fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Lift
Room amenities
Be entertained
Smart television
Digital TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Travel cot
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Jetted
Bath or shower
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
WiFi (surcharge)
Phone
Food and drink
High chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Il Pavone – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
WiFi is available in guest rooms for an extra charge
Continental breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for an additional charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25.00 per accommodation, per day
Parking
Valet parking costs EUR 25 per night
Policies
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples
Frequently asked questions
Does Grand Hotel Santa Lucia offer free cancellation for a full refund?
Yes, Grand Hotel Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel Santa Lucia?
Yes, cats and dogs are welcome, with a maximum weight of 18 kg per pet. There's a charge of EUR 25.00 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Grand Hotel Santa Lucia?
Yes. Valet parking costs EUR 25 per night.
Is an airport shuttle service offered by Grand Hotel Santa Lucia?
Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Santa Lucia?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grand Hotel Santa Lucia and nearby?
Grand Hotel Santa Lucia has a fitness centre and a garden.
Are there restaurants at or near Grand Hotel Santa Lucia?
Yes, there's an on-site restaurant, il Pavone.
Does Grand Hotel Santa Lucia have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Grand Hotel Santa Lucia like?
Grand Hotel Santa Lucia is in Historical Center, a short 4-minute walk from Lungomare Caracciolo and 6 minutes' walk from Castel dell'Ovo.
Grand Hotel Santa Lucia Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Sept 2024
Frank
Frank, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Sept 2024
Convenient and nice location, great bay views, very helpful and friendly staff.
Loud, ants found in bed, outdated decor and furniture, shower drain did not function properly, no smart TV/limited options.
Fatima
Fatima, 2-night trip
Verified Hotels.com guest review
6/10 Good
30 Aug 2024
It’s ok
Nice looking hotel from outside but a little outdated. Very helpful friendly staff. Naples is dirty city.
Sercan
Sercan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Location, service, and comfort
Amazing location by the water and walkable to the historic center of the city. Staff was friendly and helpful from the moment we checked in, stowing our bags and making a reservation for us for lunch at a great sit down pizzeria. Our room was ready early which was nice. And it was well appointed from comfy beds to a shower with great pressure. With an eye on saving energy the AC will not go on if the window is not completely closed. Something I discovered after being boggled by the lack of cool air and calling the front desk who explained it to me and all was fine. The breakfast was great too. All the usual buffet items including all the Napoli sweets which I ate much too much of
Francis
Francis, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Great location, by the harbor and close to main historic places. Nice rooms, well decorated and maintained. Very good breakfast. Would definitely stay again.
Elvira
Elvira, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Perfect rest stop after long travel
We traveled to Naples to rest after a long journey before heading to the Amalfi coast. The hotel was quant and charming. The rooms are beautiful and very comfortable. It was hot in Naples, so the AC was essential! Great location to many waterfront restaurants.
Diana
Diana, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Aug 2024
Cathy R
Cathy R, 2-night trip
Verified Expedia guest review
6/10 Good
30 July 2024
Unimpressed
RHONDA
RHONDA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Rebecca
Rebecca, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Classic beautiful hotel rooms with soft towels. Staff service good. Breakfast not great.
Karin
Karin, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Great location, safe and room / service was great
Vishal
Vishal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2024
Excellent staff
Michel
Michel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Beautiful welcoming hotel
A wonderful, personal welcome from the reception staff who couldn’t be more helpful.
Giovanni was particularly welcoming and friendly.
The room was amazing!
Philip
Philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2024
Next door to the Excelsior this is a smaller more intimate hotel in the same great location with the same views of the Bay of Naples. It’s still a grand hotel though even though it’s smaller.
Bradley
Bradley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
I HAD A VERY NICE EXPERIENCE.
Edward
Edward, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 May 2024
Did Not Disappoint
Great location on the water. Hotel was very clean. Taxi's were located right next door if you needed one. Breakfast was very good. Restaurants and great gelato a few doors away. Would definitely stay here next time in Naples.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 May 2024
The Grand Hotel Santa Lucia Napoli is wonderful!
The Grand Hotel Santa Lucia Napoli was excellent in every way! The hotel is beautiful and the location is near many restaurants and sights to see, all just minutes from the hotel!
The entire staff was wonderfully accommodating and professional! The front desk staff was great! Our room was wonderful! The bed was so comfortable! The breakfast is so delicious with many choices and the servers were really gracious and accommodating!
The Grand Hotel Santa Lucia Napoli is an all time favorite!
Joseph
Joseph, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 May 2024
We wanted to finish our Italy vacation with a night in an old fashioned luxury hotel. The hotel, the staff, and the room with a view of Naples harbor met all our hopes.
Mark
Mark, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Apr 2024
.
Stephen
Stephen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Feb 2024
William
William, 8-night trip
Verified Expedia guest review
10/10 Exceptional
11 Feb 2024
Amazing property the real grand Hotel!!!!
Service sublime!
giorgia
giorgia, 1-night family trip
Verified Expedia guest review
8/10 Very good
22 Dec 2023
Some staff were nice and some were not. The breakfast offering was limited. But the location and view was nice.
YIJING
Verified Expedia guest review
8/10 Very good
20 Oct 2023
This is a first class hotel where we had previously stayed. Great location, good breakfast, scrupulously clean, good welcoming staff. Comfortable well planned rooms. But why oh why are in room tea and coffee taken in paper cups. Not good enough. A small niggle but a sign of penny pinching? Standards perhaps had slipped since previous pre covid visit.