Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel in Urbandale with water park and indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Bar (on property)
Lobby
Suite, 2 Queen Beds, Non Smoking, Pool View
Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

6.2 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • Pet-friendly
  • Connecting rooms available
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Water park
  • Waterslide
  • Pool bar
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is AU$123
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 18 sq m
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 23 sq m
  • Sleeps 6
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 5
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
5000 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Val Air Ballroom - 10 min drive
  • Wells Fargo Arena - 12 min drive
  • Iowa Events Center - 12 min drive

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

At Ramada Tropics Resort & Conf Center by Wyndham Des Moines, you'll be within a 15-minute drive of Jordan Creek Town Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the water park, you can unwind with a drink at the bar/lounge. There's an indoor pool and a poolside bar, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 166 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 14 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Water park access

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (10000 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services

Facilities

  • ATM/banking
  • Television in common areas
  • An indoor pool
  • Water park
  • Arcade/games room
  • Water slide
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

Castaways Grill – On-site restaurant.

Fees & policies

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines offer free cancellation for a full refund?
Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Yes, there's an indoor pool.
Are pets allowed at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 14 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
You can check in starting at 4:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
What is there to do at Ramada Tropics Resort & Conf Center by Wyndham Des Moines and nearby?
Ramada Tropics Resort & Conf Center by Wyndham Des Moines has a water slide and an arcade.
Are there restaurants at or near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Yes, there's an on-site restaurant, Castaways Grill.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

6.2

Good

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

2-night family trip
Verified Hotels.com guest review

6/10 Good

Decent for price
Very friendly staff at check in. Hotel is older, remodel attempts seem to have been made just not complete or quality
Derek, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Randy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Find another hotel
Our first room had a terrible smell so staff moved us to another room, which was OK. Rooms were clean and the beds comfortable enough. We booked this hotel for the water features especially the hot tub. This is the only time I've ever been cold in a hot tub, the water was lukewarm, about like a heated pool. There were no pool towels and others said there hadn't been any all day. After about 45 minutes we went back to the room (wet) to take a shower and warm up. The shower temperature was colder than the hot tub. Sink had hot water but barely any in the shower. Had a good night's sleep, intended to get up and try the hot tub again. Found out the pool area doesn't open until 10 am with checkout at 11 am. Everything else was so poor we didn't even bother looking at the breakfast. I don't recommend this hotel, won't ever go back.
Steven, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not up to par to say the least
We checked out within 3 hours of being there after we went down to the waterpark and came back to our room we noticed The room had bugs on the sheets and one of the beds were broke so we checked out and went home
Sara, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

disappointment
the hotel room had no sheets for the pull out bed texted for sheets and towels and never received. went to the water park and went to ask for towels was told they’re all in the wash sorry. sorry bring your own. the pull out was a thin foam piece that was dirty and gross so kiddo had to get in bed with us. no plugins next to the bed to charge phones. Worst part went to check out a lovely nice gentleman that wa s maintenance went to get someone for me and the guy came out dumbfounded looked like he wasn’t awake and said what do you need… i said to check out oh your good i said how you don’t even know what room number i am and stood there and stared at me. got an email about checking out 2 hrs later thank goodness i checked my phone and clicked already left highly disappointed
Abigail, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We got locked in the bedroom. The key fob broke and the door handle was just spinning around and around. Maintenance did upgrade us to Presidential but mother is handicapped and the only elevator that was working was all the way on other side of the hotel. I had a full blown panic attack from being locked in the room.
LAKAE, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Jiaxue, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Gone downhill since our last stay here. Kiddos enjoyed the water park, but the front desk staff were rude, first room had no heat, second room had multiple broken things, tv didn’t work, phone ripped out of wall, and pool was supposed to open at 10, but didn’t open til 10:44. Cleanliness wasn’t great either.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was immaculate our room, the pool area and the arcade. The staff was so friendly and helpful. The indoor waterpark was very clean and nice. kids had to be a certain height to go down the biggest waterslide but yet they let kids of all sizes in The smaller area met for 1-5 aged children. The smaller children were repeatedly knocked down by children that were 14 or 15 and had no business being in the smaller waterslide area. As they have a certain height to go down the big water slides, they should have a height requirement For the smaller side, so the smaller children could play more safe. Why a teenager would wanna go down a tiny waterslide was beyond me. We seen smaller children repeatedly knocked down water splashed in their faces.
Christine, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jolly Roger
My grandson LOVED the pirate ship water play area! Waterslides were fast. Rooms were comfortable, but facility is aging. Free breakfast was continental, no hot food or juices.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Nice, clean and comfortable. Front desk person was friendly. Wonderful place for children to have fun in the swimming pools and slides. Could have used a little more lighting in the room. I would have given it five except for the person who was working in the Boo's Pizza and chicken / sports bar. I believe he may have been the manager. He was the rudest person to us and everyone else that came in. He was dressed in shorts and a t-shirt. Said there was no bartender so he complained the whole time that he had to pour drinks and He didn't know how to do that since he's not a bartender. My husband and I and one other person were the only ones in the bar. We had to wait 10 minutes when we went in to get our drink. Other people came in to order food they also had to wait about 10 minutes for him to even acknowledge them. How busy could he have been when we were the only ones in the bar? The other person was a local who has been there many a time and this man, I believe his name is Kevin, was really rude and ignorant to him also. I wanted a draft beer and he didn't know how to pour it. We order an Italian hoagie and he gave us some other kind of hoagie. The three of us left.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kayla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tanya, 2-night trip
Verified Hotels.com guest review

6/10 Good

Average with nice pool but not so great hours
Pool is geared towards children but I don’t feel like pool hours are. Pool doesn’t open until 10 am and checkout is at 11. Pool stays open until midnight and then hallways are insanely loud and everyone gets woken up.
Kristi, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Roger, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Bart, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Karl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It would have be better if they had a tub instead. For the most part we had a great time.
Brandi, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointing
My team was booked here because of the location, readings and breakfast buffet availability at 6:30am. The buffet was not available until 7:30am according to an employee, and, the same employee said the breakfast is not that good anyway. My team needed to change rooms because of cleanliness. We found bugs in the rooms and the need skirt had blood on it. The stay was a disappointment.
Chris, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Well-apponted room and large bath.
The rooms are arranged around extremely long corridors which wrap around a central atrium... a very long walk from our room to the reception area which connects to an enormous atrim evoking one of those 70's-era Las Vegas motels a couple blocks off the Strip. Our room, however, was large and comfortable, with one of the best bathrooms we had seen on this long car trip, featuring a large, tiled, walk-in shower, a refreshing change from those slippery bathtubs found in motels all across the country. Convenient location, easy on-and-off Interstate 35/80.
A C, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rance, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

The cleanliness not great building in rough shape
robert, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

The stay was ok but could use some updates. Beds had bed bugs. My 2 kids woke up bitten by them. My wife informed the front desk and they said they were already aware of it and the general manager won't do anything about.
1-night family trip
Verified Hotels.com guest review