Sheraton Houston Brookhollow Hotel, Houston: Reviews & Hotel Deals

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Suburban hotel in Lazybrook/Timbergrove with outdoor pool and restaurant

Dates

December 2024

January 2025

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

Pet-friendly

Gym

24/7 front desk

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness centre
Hot tub
Room service
24-hour business centre
17 meeting rooms
24-hour front desk
Air conditioning
Computer station

For families

Free cots/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker

includes taxes & fees

25 Nov - 26 Nov

Room options

All rooms

1 bed

2 beds

Showing 8 of 8 rooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning

Heating

Free cots/infant beds

HDTV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

25 sq m
Sleeps 2
1 Queen Bed

Traditional Room, 1 Queen Bed

Highlights

Air conditioning

Heating

Club Lounge

Free cots/infant beds

HDTV

Hypo-allergenic bedding

Premium bedding

Down duvet

25 sq m
Sleeps 2
1 Queen Bed

Junior Studio Suite, 1 Double Bed

Highlights

Air conditioning

Heating

Free cots/infant beds

HDTV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

34 sq m
Sleeps 3
1 Double Bed

Junior Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area

Air conditioning

Heating

Free cots/infant beds

HDTV

Hypo-allergenic bedding

Blackout curtains

Down duvet

34 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning

Heating

Club Lounge

Free cots/infant beds

HDTV

Hypo-allergenic bedding

Premium bedding

Down duvet

31 sq m
Sleeps 4
2 Double Beds

Club Room, 1 King Bed

Highlights

Air conditioning

Heating

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

HDTV

Hypo-allergenic bedding

Premium bedding

31 sq m
Sleeps 3
1 King Bed

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning

Heating

Free rollaway/extra beds

Free cots/infant beds

HDTV

Hypo-allergenic bedding

Premium bedding

Down duvet

31 sq m
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning

Heating

Free cots/infant beds

HDTV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

31 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool

Pet-friendly

Free parking

Free WiFi

includes taxes & fees

24 Nov - 25 Nov

About the area

3000 North Loop West Frwy, Houston, TX, 77092

What's nearby

Memorial Park - 4 min drive - 4.8 km
Memorial City Mall - 10 min drive - 12.2 km
Downtown Aquarium - 11 min drive - 13.8 km
Toyota Center - 13 min drive - 16.0 km
George R. Brown Convention Center - 14 min drive - 16.4 km

Getting around

George Bush Intercontinental Airport (IAH) - 33 min drive
Houston, TX (EFD-Ellington Field) - 42 min drive
Houston William Hobby Airport (HOU) - 43 min drive
Houston Station - 16 min drive

Restaurants

‪Whataburger - ‬9 min walk
‪Cheba Hut "Toasted" Subs - ‬11 min walk
‪Magnol French Baking - ‬3 min drive
‪Applebee's Grill + Bar - ‬7 min walk
‪Demeris Barbecue - ‬9 min walk

About this property

Sheraton Houston Brookhollow Hotel

At Sheraton Houston Brookhollow Hotel, you'll be within a 10-minute drive of Westheimer Rd and Memorial City Mall. Guests can take a dip in the outdoor pool or grab a bite to eat at Ella's Table Restaurant, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, French, Korean, Spanish

At a glance

Hotel size

382 rooms
Arranged over 10 floors

Arriving/Leaving

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised

Internet

Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

Free covered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited

Other information

Designated smoking area (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser

Travelling with children

Children's menu
Pool gate
Fence around the pool

What to do

Golfing nearby

Working away

24-hour business centre
17 meeting rooms
Computer station
Co-working spaces
Conference space (15000 square feet)

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

Built in 1979
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Television in common areas
24-hour fitness centre
An outdoor pool
Hot tub
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Traditional architecture

Accessibility

Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
10 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed-captioned TV
Lowered plug sockets in bathroom
Grab bar near toilet
Vibrating pillow alarm
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Area rugs in public areas
Tile flooring in public areas

Room amenities

Be entertained

37-inch LCD TV
Premium cable channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Laundry detergent

Sleep well

Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls

Food and drink

Meal delivery service
Free bottled water

Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Guidebooks/recommendations

Special features

Dining

Ella's Table Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Ella's Table Bar – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

Deposit: USD 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

0.500 per cent destination fee will be charged

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 20.00 for adults and USD 12.00 for children
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 10:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Brookhollow Houston

Brookhollow Sheraton

Houston Sheraton

Sheraton Brookhollow

Sheraton Brookhollow Hotel

Sheraton Brookhollow Hotel Houston

Sheraton Brookhollow Houston

Sheraton Houston

Sheraton Houston Brookhollow

Sheraton Houston Brookhollow Hotel

Sheraton Houston Brookhollow Motel

Frequently asked questions

Does Sheraton Houston Brookhollow Hotel offer free cancellation for a full refund?

Yes, Sheraton Houston Brookhollow Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Houston Brookhollow Hotel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Sheraton Houston Brookhollow Hotel?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton Houston Brookhollow Hotel?

Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Sheraton Houston Brookhollow Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Sheraton Houston Brookhollow Hotel and nearby?

Sheraton Houston Brookhollow Hotel has an outdoor pool and a 24-hour fitness centre, as well as 1 hot tub.

Are there restaurants at or near Sheraton Houston Brookhollow Hotel?

Yes, Ella's Table Restaurant offers American cuisine.

What's the area around Sheraton Houston Brookhollow Hotel like?

Sheraton Houston Brookhollow Hotel is in Lazybrook/Timbergrove, a short 16-minute walk from Karbach Brewing.

Sheraton Houston Brookhollow Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Poor

18 Nov 2024

Gross

This was a dirty hotel, we didn’t even stay the night it was so gross. Hallways smelled like smoke, stains everywhere, rooms were dingy, toilet didn’t flush. Stay elsewhere.