Aparthotel

U-Sense Madrid Santa Ana

Property class: 3.5
Apartment with kitchen, near Puerta del Sol

Choose dates to view prices

This aparthotel offers a great location, putting you within a short 10-minute walk of Puerta del Sol and Plaza Mayor. Apartments feature bonuses such as washing machines, fridges and microwaves. Public transportation is only a short walk: Sol Station is 5 minutes and Sevilla Station is 6 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry facilities
  • Free Wi-Fi
  • Air-conditioning
  • Connecting rooms available
  • Non-smoking
The current price is AU$297
includes taxes & fees
27 Nov - 28 Nov

Room options

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking

A bedroom with a bed, white walls, a door leading to a hallway, and a closet.

Standard Apartment, 2 Bedrooms, Non Smoking

  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Superior Apartment, 2 Bedrooms, City View

A modern living room with a sofa, armchairs, a coffee table, and a dining area with a table and chairs.

Superior Apartment, 2 Bedrooms, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Family Apartment, 2 Bedrooms, City View

A living room with a sofa, armchair, coffee table, and a flat-screen TV mounted on the wall.

Family Apartment, 2 Bedrooms, City View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Double Sofa Bed

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About the area

Map
Plaza de Sta. Ana 2, Madrid, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 1 min walk - 0.0 km
  • Calle de Alcalá - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 7 min walk - 0.6 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive
  • Madrid (XOC-Atocha Train Station) - 18 min walk
  • Madrid Atocha Station - 18 min walk
  • Madrid Recoletos Station - 18 min walk
  • Sol Station - 5 min walk
  • Sevilla Station - 6 min walk
  • Anton Martin Station - 6 min walk

Restaurants

  • ‪Cervecería Alemana - ‬2 min walk
  • ‪100 Montaditos - ‬1 min walk
  • ‪Cervecería Santa Ana - ‬2 min walk
  • ‪La Fragua De Vulcano - ‬1 min walk
  • ‪Tapa Tapa - Santa Ana - ‬1 min walk

About this property

U-Sense Madrid Santa Ana

  • This aparthotel offers a great location, putting you within a short 10-minute walk of Puerta del Sol and Plaza Mayor. Apartments feature bonuses such as washing machines, fridges and microwaves. Public transportation is only a short walk: Sol Station is 5 minutes and Sevilla Station is 6 minutes.

At a glance

Property size

    • 8 apartments

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 15
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property

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Reviews

U-Sense Madrid Santa Ana Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

7.6

Staff & service

9.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

This apartment is in prime location! Everything was so convenient and we walked everywhere. The apartment is super cute and very clean. It has all the things you will need. Host was pretty responsive. I highly highly recommend this apartment.
Verified review

8/10 Very good

Fabulous

Fabulous apartment in a great location. This was our 4th stay in this apartment & we love it. However,the price has doubled since staying the same week last year,so we may not be able to afford to return
Verified review

10/10 Exceptional

Very clean apartment. Great location overlooking Santa Ana square. Just be aware that there are restaurants with outside seating in the square so you will definitely hear people if you have the windows open. However, it was not loud enough to disturb us with the windows closed. Good communication with property managers. Would stay here again if we make it back to Madrid.
Verified review

8/10 Very good

The apartment it self was really good, with good space, fittings and excellent bathrooms. It is well located in central Madrid with restaurants and shops and a supermarket nearby. The big problem was arriving and not being able to get in. The door lock would not respond to the app and we were unable to get in until the Usense gave us a code. It was clear that the lock had been broken for some time as there was a physical card left in the apartment as we were also directed to do when checking out. That Usense had not fixed it is unacceptable. It spoiled our stay.
Verified review

10/10 Exceptional

A very comfortable apartment, decorated nicely. The location was very good, although the Plaza Santa Ana has some construction going on so the view wasn’t as visually appealing as it might normally be… but I did not notice noise from the construction, nor any inconvenience because of it, so it was all good! I wasn’t aware that there was not a front desk at this property (perhaps it was in the description and I didn’t notice it?), and this caused a slight problem for us… firstly, we were not able to leave luggage when our flight arrived before check in time (we used a recommended locker facility), and when a piece of luggage did not arrive with us, there was no front desk to receive it, so we were forced to wait around the apartment rather than be out sight-seeing. But, the apartment itself was excellent and I would definitely consider staying there again.
Verified review

10/10 Exceptional

This is a cozy place in the center of all the great culture of Madrid.
Verified review

4/10 Fair

Give us all your personal Data! SCARY!

Personal Data personal data personal data AFTER you make a Non Refundable reservation, then you have to give all types of personal data, for everyone. DOB, Passport number, address, Email for each person in your room. Totally uncomfortable doing this. HOTELS.com first says unreasonable, then says you have to do it, or cance AND lose all your money. THEN you are asked to Download a KEY APP to open door, that gives access to your phone. THEN the arrival says somone will meet you on Arrival, but there is no one. Virtual Virtual. THEN showed up 3 hours early, room is ready. Want to put bags in room That will be an extra charge $$$ I would never rent from them again
Verified review

10/10 Exceptional

Excelente apartamento

Excelente lugar para descansar. Súper limpio y muy cómodo
Verified review

10/10 Exceptional

Muito bom

Apartamento novíssimo, com todo o necessario. Camas super confortáveis, cozinha equipada. Único ponto negativo foi não terem nos avisado que o estacionamento em frente ao hotel (recomendado por eles próprios) não estava disponível, por estar em obras. Perdi um bom tempo circulando pelo centro, tentando achar uma solução.
Verified review

10/10 Exceptional

Top locatie. Mooie en schone kamers. Overal dichtbij. Goede en hulpzame communicatie per whatsapp! Aanrader! Volgende keer Madrid weer hier boeken
Verified review

8/10 Very good

O custo beneficio foi bom

Foi boa, porém no check-in foi confuso, não houve uma orientação correta, ficamos em frente a acomodação sem saber como proceder o check-in, ai tinha uma pessoa na entrada da acomodação, que nos orientou e nos forneu a chave de acesso do apto.
Verified review

10/10 Exceptional

a wonderful apt. in the center of Madrid with access to everything; very nice and comfortable for 3 people and would stay here again / thank you, jc
Verified review

8/10 Very good

Beautiful apt in great area-mgt needs improvement

Location and apartment were great but there were a number of issues related to getting into apartment that were very frustrating including being locked out several times when we had to call company in Salamanca to try to open the door electronically. Serious absentee management problems with staff with limited English that have trouble helping solve problems. No mention of a Cleaning fee to paid before hand & apartment web site doesn’t have helpful contact info such as their WhatsApp.
Verified review

10/10 Exceptional

Great location. Clean, comfortable with a fully equipped kitchen with washer & dryer!
Verified review

2/10 Poor

Es un engaño. Te cobran 50 Euros adicionales por obtener un codigo de acceso. No hay nadie con quien quejarte y no te queda mas que pagar. No regresaria por nada. Y su sistema me cobro doble. Me cobró 100 Euros
Verified review

10/10 Exceptional

Verified review

4/10 Fair

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional