See all properties

Hotel Casa de Familia de San Cristobal

3.5 star property
Hotel with restaurant, near Mesoamerican Museum of Jade
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa de Familia de San Cristobal

Front of property
Deluxe Room, 2 Double Beds | View from room
Deluxe Suite | Courtyard view
Junior Suite | Living area
Terrace/patio

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Garden
  • Reception fireplace
  • Self-serve laundry
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is AU$98
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Smart TV

Hotel Sombra del Agua

Spa
Free parking
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1045)
The price is AU$125
includes taxes & fees
10 Dec - 11 Dec
Hotel Sombra del Agua
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Av. 5 de Mayo no. 12, esq. c/ Calle 1 de Marzo, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 4 min walk - 0.4 km
  • San Cristóbal de las Casas Cathedral - 4 min walk - 0.4 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.8 km
  • Ciudad Cuauhtemoc - 12 min walk - 1.1 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪El Fogon de Jovel - ‬2 min walk
  • ‪Casa de Ahn - ‬2 min walk
  • ‪Tarumba Restaurant - ‬2 min walk
  • ‪Tamales Regionales - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk

About this property

Hotel Casa de Familia de San Cristobal

Hotel Casa de Familia de San Cristobal offers a fantastic location, putting you a short five-minute walk from San Cristóbal de las Casas Cathedral. For a bite to eat, guests can visit Yuria Arte Culinario, which serves Mexican cuisine and is open for breakfast. Fellow travellers love the helpful staff.

Languages

Spanish

At a glance

Hotel size

  • 11 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 2 buildings/towers
  • Built in 1825
  • Garden
  • Fireplace in reception
  • Colonial architecture

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Yuria Arte Culinario – This family restaurant specialises in Mexican cuisine and only serves breakfast.

Fees & policies

Refundable deposits

  • Cash Breakage deposit: MXN 500 per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 120.00 per person
  • Late check-out can be arranged for an extra charge

Policies

There is limited hot water on site.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Casa Familia San Cristóbal San Cristóbal de las Casas
Hotel Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristóbal de las Casas
Casa Familia San Cristóbal
Hotel Casa Familia San Cristóbal San Cristobal de las Casas
Hotel Casa Familia San Cristóbal
Hotel Hotel Casa de Familia San Cristóbal
Hotel Casa de Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristobal

Frequently asked questions

Does Hotel Casa de Familia de San Cristobal offer free cancellation for a full refund?
Yes, Hotel Casa de Familia de San Cristobal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa de Familia de San Cristobal?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa de Familia de San Cristobal?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Casa de Familia de San Cristobal?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Hotel Casa de Familia de San Cristobal and nearby?
Hotel Casa de Familia de San Cristobal has a garden.
Are there restaurants at or near Hotel Casa de Familia de San Cristobal?
Yes, Yuria Arte Culinario offers Mexican cuisine.
What's the area around Hotel Casa de Familia de San Cristobal like?
Hotel Casa de Familia de San Cristobal is in De La Merced, a short 4-minute walk from San Cristóbal de las Casas Cathedral and 2 minutes' walk from Mesoamerican Museum of Jade.

Hotel Casa de Familia de San Cristobal Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Our stay was excellent
Armando, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Manuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My friend and I stayed here and had a great stay.
Ruth, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Attentive staff and hotel located in walking distance of restaurants and activities in the town
Liliana, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Love the vibe and architecture of the building.
Irineo, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

A
Very nice hotel in excellent location a couple of blocks from the city center. Staff was friendly, grounds were immaculate, and the room was beautiful. We felt so safe that we’d sleep with the sliding door completely open. Would definitely stay here again
Ivana Papandrea Gonzalez, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Me encantó mi estancia en este hotel. El personal de recepción y del restaurante muy amables y servicial. Resolvieron cualquier duda que tuve. Mi habitación siempre muy limpia y con lo necesario, la cama muy cómoda y olía muy bien.
Azalia, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The Best!
Beautiful place, excellent courtesy.
Lourdes, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Loved the property. Lovely staff. The only thing is I didn’t realise my bedroom had no window I could see out of. Which is not ideal for long stays of if you plan to work remotely from the room.
Tony, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love it, very nice and excellent staff
Verified Expedia guest review

10/10 Exceptional

For my wife and I, this Hotel is a great discovery in San Cristobal de las Casas. It is a house that was transformed into a Hotel only in 2019 and then had to close due to the pandemic. . . It is a magnificent European-style house with only 11 rooms. It could very well be classified as a Boutique Hotel. The location is very close to the main square and its surroundings (La Merced neighborhood). When we return to Chiapas, to San Cristobal this will be our first option because it is a place that invites you not to leave it, or to always return.
Violeta, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

RAUL, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Loved loved this property! Staff is nice and helpful hotel is clean and lovely. 10 out of 10 .
Verified Expedia guest review

10/10 Exceptional

Even more beautiful than the online photos. We loved our stay here.
Sarah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was very nice
Sandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sandra, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We really got lucky finding this property. This is one of the prettiest places we've stayed. Everyone was super nice and helpful. It had everything we needed and more. Highly recommend!
Mary, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is beautiful and great service
LAURA, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This was a charming hotel in the traditional style a few blocks from the main dining and shopping area. The staff was fantastic and the hotel was beautiful. They need to take a planer to some of the doors though because they were difficult to open and shut. The hotel West charming and I will return.
Robert Lockwood, 4-night romance trip
Verified Expedia guest review

6/10 Good

Nice hotel, great location but personnel doesn't provide you with right instructions for the tours, also it's super humid and rooms don't have AC units so make sure you ask for an electrical fan to make yourself a lit comfortable.
Cristina, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was great. Property was awesome. Potable water in the hotel. San Cris is a great destination.
David, 4-night romance trip
Verified Expedia guest review

8/10 Very good

This property was comfortable and the staff are SO friendly and helpful. I felt safe and relaxed while there. The downsides: the room I was in got basically zero wifi, and effectively had no windows (a clerestory up top let in a little light but no air), which I find to be a bummer. The upsides: I got incredibly ill while I was staying here (NOT related to the hotel) and I was so well cared for and looked after by everyone, especially the young man who staff s the front desk overnight. I *wish* I had been well enough to take advantage of all the help this team was willing to provide in terms of finding things to do and getting out of town to see the sights. Next time!
Jennifer, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was incredibly helpful and always very nice to assist us with anything. The hotel is beautiful and the grounds are calming.
William, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean and cozy
RAUL, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel had such a wonderful Spanish colonial feel including even the furniture, atmosphere, and architecture…. The staff were very friendly and helpful…. I scheduled several tours and rides from the front desk…. They primarily spoke Spanish, but when I showed them the Google translate app, they immediately downloaded it, and were always ready to converse with me when I had a question….Very close to the center if that’s where you want to be…..
Michael, 8-night romance trip
Verified Expedia guest review