Our stay was amazing! The Vinpearl hotel chain never disappoints. My family of 5 had a beautiful suite, comfortable beds and all of the comforts that we are used to in the states. The breakfast buffet was great with a full array of selections. Service from the staff was excellent throughout our stay. The manager of the hotel went out of her way to greet us upon arrival and send us off upon our departure, which was very nice. A special thank you to April, whose customer service went above and beyond. Super friendly and professional and always with a smile on her face. We will definitely be back the next time we are in Hue.