Medellín (MDE-José María Córdova Intl.) - 36 min drive
Airport shuttle (surcharge)
Restaurants
Juan Valdez Café - 2 min walk
Starbucks - 1 min walk
Tacohouse - 4 min walk
Crepes & Waffles - 1 min walk
Mamba Negra - 4 min walk
About this property
Novotel Medellín El Tesoro
Novotel Medellín El Tesoro features a rooftop terrace and puts you a short five-minute drive from Santafé Mall and Poblado Park. Guests can take a dip in the outdoor pool or grab a bite to eat at El Almacen, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness centre and a garden. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
238 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 16
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (16 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle from 6:00 AM to 9:00 PM*
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Poolside bar
24-hour room service
Travelling with children
Children stay for free (see details)
Children's menu
Working away
6 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
An outdoor pool
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Beaux Arts architecture
Accessibility
Lift
Wheelchair-accessible parking
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Dining
El Almacen – This fine-dining restaurant serves breakfast, lunch and dinner. A children's menu is available.
Restaurante Espiritu – This fine-dining restaurant specialises in local cuisine and serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 52313 for adults and COP 30000 for children
Airport shuttle service is offered for an extra charge of COP 135.000 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 80000 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 8 PM
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Atton El Tesoro Hotel Medellin
Atton El Tesoro Hotel
Novotel Medellín El Tesoro ex Atton Hotel Medellin
Novotel Medellín El Tesoro ex Atton Hotel
Novotel Medellín El Tesoro ex Atton Medellin
Novotel Medellín El Tesoro ex Atton
Hotel Novotel Medellín El Tesoro (ex Atton) Medellin
Medellin Novotel Medellín El Tesoro (ex Atton) Hotel
Hotel Novotel Medellín El Tesoro (ex Atton)
Novotel Medellín El Tesoro (ex Atton) Medellin
Atton El Tesoro
Novotel Medellin El Tesoro
Novotel Medellín El Tesoro Hotel
Frequently asked questions
Does Novotel Medellín El Tesoro offer free cancellation for a full refund?
Yes, Novotel Medellín El Tesoro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Medellín El Tesoro?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 8 PM.
Are pets allowed at Novotel Medellín El Tesoro?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of COP 80000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Medellín El Tesoro?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Novotel Medellín El Tesoro?
Yes, an airport shuttle is available from 6:00 AM to 9:00 PM on request. The charge is COP 135.000 per vehicle one-way.
What are the check-in and check-out times at Novotel Medellín El Tesoro?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Novotel Medellín El Tesoro and nearby?
Novotel Medellín El Tesoro has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Novotel Medellín El Tesoro?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around Novotel Medellín El Tesoro like?
Novotel Medellín El Tesoro is in El Poblado, a short 1-minute walk from El Tesoro Shopping Park. Travellers love the hotel's prime location.
Novotel Medellín El Tesoro Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Dec 2024
Enrique
Enrique, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
ALGIS
ALGIS, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
ANDRES
ANDRES, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
andres
andres, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Very clean , the staff is very helpful Nice, always willing to help, very polite, very good food, excellent location
Jeney
Jeney, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Kimani
Kimani, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Karine
Karine, 3-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Verified traveller
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Hyae
Hyae, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Frank
Frank, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Great location connected to an excellent shopping mall. Breakfast not worth it.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
rahul
rahul, 2-night trip
Verified Hotels.com guest review
4/10 Fair
1 Oct 2024
Sobrevalorado
Este es un hotel totalmente básico. Lo único que es ventajoso es que queda dentro de un centro comercial. Por mejor precio se consiguen muchas mejores opciones en el area. La comida es terrible, el servicio bastante regular y las habitaciones no tienen un solo elemento que la haga acogedora. Las toallas desgastadas. La ducha no mezcla la temperatura del agua. El servicio muy regular y deficiente. No se siente uno en Medellin, que se caracteriza por la amabalidad de su gente. No lo recomiendo.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Sept 2024
Beautiful views
Cristian
Cristian, 3-night romance trip
Verified Expedia guest review
6/10 Good
25 Sept 2024
The hotel itself is connected with an upscale shopping center . It is very convenient . The hotel itself is modern, clean and the restaurants are very good. I would normally provide 4 or 5 stars however one thing anyone deciding to stay here is that this hotel does not allow any visitors to come by and say hello , to include family/relatives, or friends . I had a cousin visit and 1 employee who was kind said there is no problem as long as they don’t stay . While I arrived at my unit , my phone rang repeatedly and some woman informed me to come down and that no guests are allowed . I went downstairs and the woman was no where to be seen . Another gentleman told me I had to pay 100 dollars for my cousin coming to visit . I ultimately paid and my cousin left after 10 minutes. I complained to management who he apologized however I really hope they fire the night shift staff because they were extremely rude, unprofessional and disrespectful.
Fritz
Fritz, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Yenisel
Yenisel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Everything excellent
Diana P
Diana P, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Sept 2024
Very delightful experience
ALRIC
ALRIC, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Sept 2024
CLAUDIA M
CLAUDIA M, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 Sept 2024
Great amenities, with excellent customer service.
Stephanie
Stephanie, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Sept 2024
The hotel staff were very accommodating and the location was ideal.
Judi
Judi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
Nathaniela
Nathaniela, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Sept 2024
Great location
Eliana
Eliana, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Sept 2024
I really enjoyed my stay here. It was Mr birthday and they left me a nice note with a treat while I was out. They also gave us a really nice floor with an amazing view of Medellin. The property was very clean, had a nice modern feel and the staff was phenomenal. It was also really closed to the mall if you wanted to shop. I would highly this location!