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Grand Memories Santa Maria - All Inclusive

3.5 star property
Cayo Santa Maria beachfront property with outdoor pool, beach bar
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Memories Santa Maria - All Inclusive

On the beach, white sand, beach towels, snorkelling
On the beach, white sand, beach towels, snorkelling
Outdoor pool, pool umbrellas, pool loungers
Reception
Children's play area - outdoor

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Internet access

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Iron/ironing board
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Iron/ironing board
  • 74 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Superior)

Junior Suite (Superior)

Junior Suite (Superior)

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Iron/ironing board
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds

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At a glance

DONE

Hotel size

    • 342 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
DONE

Other information

    • Designated smoking areas

Grand Memories Santa Maria - All Inclusive Reviews

Reviews

5.8

6.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Very good

beautiful beach and good food at the buffet despite long queues to get it. Room needs to be totally refurbished to be compared to an European 5 stars resort! However, the staying was pleasant!
Sara, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

excellent condition great attention super nice Súper clean the rooms bathroom excellent love the place
Ely, 2-night family trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
My experience is excellent because the hotel have comfortably, the staff is very friendly, the food is too much and more Thank you
Maricela, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The worst experience. I will never go back to this hotel.
Rey, 2-night family trip
Verified Expedia guest review

6/10 Good

6-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

4/10 Fair

3-night trip
Verified Expedia guest review

4/10 Fair

Property was not clean.Amenities were not provided. We had to call sevearl times to get the mini bar in the rooms and not all rooms were provided with it.Beach towela were not provided in all rooms. Buffet was crowded and there was not enough food.
3-night family trip
Verified Expedia guest review

4/10 Fair

Facilities are old and poorly maintained, food is bad, and drinks are served in 8 ounce cups
2-night family trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

2/10 Poor

Rude staff, not attention to your needs at all , AC was not working propertly , complaints were not resolved , mini bar was empty , the hotel is abandoned by management do not go!!!!
Carlos, 1-night family trip
Verified Orbitz guest review

2/10 Poor

4-night trip
Verified Expedia guest review

4/10 Fair

3-night trip
Verified Expedia guest review

8/10 Very good

Memories at Grand Memories Cayo Santa Maria
The first thing you will perhaps ask is... how is the food? This is Cuba! Many of you may have heard that the food is not up to standards and what they serve is not something to remember. If you have not been to Havana, you may have a wrong impression of food in Cuba. Cuban food is tasty. Arroz Fritos, Pork Burgers, Thick Ham and Cheese Bocaditos.. and many more. The resort however fails to impress the guests with the flavours of the real Cuba. Aside from this lackluster feature of most all inclusive resorts in Cuba... you will see and feel the warmth of the Cuban people. The concierge, the chamber maid, the waiter, the waitress, the reception, the bartender... all of them strive to make your stay memorable. You have to remember that the average Cuban makes 20 CUCs a month and it is not enough to survive. People who work here survive on tips. 1 CUC is plenty and they will feel a deep gratitude. When you are in Cuba, bring clothes, toys (snorkels), shampoo, other toiletries for men and women that you will offload during and after your trip. A bottle of shampoo costs around 7 CUC or more... what to us foreigners is a basic necessity is a luxury to the Cubans. The beach is pristine, not crowded, and the beach hut serves you food and alcohol non-stop. Maybe a few more CUCs would get you a special treatment... :-) Names like Yake, Dasiel, Dayron, Robinson, Julio... and many more offers their heart because this is their life. Appreciate Cuba! Love the people!
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Our room was clean, but the bed wasn't. We did had a nice view from the balcony at the pool. Buffet was oke, not special, but it had enough to choose from. Fruit was not what you would expect. Close to the beach and enough bars where you can get your drinks.
Evilotje, 1-night trip
Verified Expedia guest review

2/10 Poor

Worst experience. Terrible dirty rooms and lack of customer service
Carlos, 3-night trip
Verified Expedia guest review

4/10 Fair

Unpleasant. There were not dishes neither enough food. At the beginning I was discriminated by the bartender because he speculated that I was a Cuban resident in the island, so I did not qualify for some services. Then, after I showed him my American passport, the service was better. Be ready to face tons of sand-flies.
Jai, 2-night trip
Verified Expedia guest review

8/10 Very good

Angel G, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Buenas vacaciones
El hotel estuvo a la altura de lo esperado. El servicio fue muy bueno en todo sentido.
Sergio, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Nonostante avessimo una yunior suite Jon sono stati in grado di consegnarmi un cuscino (dico uno) perché mancava sul letto in 8 ore dopo numerose richieste......
Francesca, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Séjour très regrettable
Nous avons du changer de chambre car la première sentait fortement mauvais, la baie vitrée donnant sur le balcon ne s ouvrait pas, les draps étaient tachés et les carrelages de la salle de bain tombaient dans la baignoire. Le check-in annoncé à 15h n'a pas pu se faire à l heure car la Chambre n'était pas prête. Les prestations proposées ne correspondent pas à un hotel 5 étoiles. Je pense que cet hotel doit être rénové au plus vite.
Carine, 1-night trip
Verified Hotels.com guest review

6/10 Good

aubin, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Der Strand ist super, Das 5 Sterne Hotel hat seine Besten Zeiten erreicht. Der Zustand der Anlagen ist veraltet.
Dani, 3-night family trip
Verified Expedia guest review