Calle Flores N°5-28, Corner of Chile, Quito, 170130
What's nearby
Independence Square - 3 min walk - 0.3 km
Catedral Metropolitana de Quito - 5 min walk - 0.5 km
Church of the Society of Jesus - 7 min walk - 0.7 km
Plaza de San Francisco - 8 min walk - 0.7 km
Basilica of the National Vow - 15 min walk - 1.3 km
Getting around
Quito (UIO-Mariscal Sucre Intl.) - 65 min drive
San Francisco Station - 8 min walk
La Alameda Station - 18 min walk
El Ejido Station - 26 min walk
Airport shuttle (surcharge)
Restaurants
Hasta la vuelta Señor - 3 min walk
Vista hermosa - 4 min walk
Lavid - 4 min walk
Los Sanduches De La Plaza Grande - 3 min walk
Café Plaza Grande - 4 min walk
About this property
Hotel Colonial San Agustin
Hotel Colonial San Agustin puts you within a 15-minute drive of Quicentro Sur Mall. Guests can indulge in massages, and Cafe Colonial San Agustin serves breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli and a garden are other highlights at this Colonial hotel.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 8 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 21 per day)
On-site parking is limited
Off-site parking within 299 ft (USD 21 per day), from 7:00 AM to 7:00 PM
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Water dispenser
What to do
Ecotours nearby
Mountain climbing nearby
Working away
24-hour business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 1890
Safe-deposit box at front desk
Garden
Library
Television in common areas
Communal living room
Spa services
Banquet hall
Colonial architecture
Accessibility
Braille/raised signage
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Wheelchairs available on site
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Upper floors accessible by stairs only
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Cafe Colonial San Agustin – Overlooking the garden, this café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
15 per cent destination fee will be charged
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 40.00 per vehicle (one-way. Maximum occupancy 3)
Credit card charges are subject to an extra charge of 8 per cent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per stay
Parking
Self-parking costs USD 21 per day
Parking is available nearby and costs USD 21 per day (299 ft away; open 7:00 AM to 7:00 PM)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Colonial San Agustin Quito
Colonial San Agustin Quito
Colonial San Agustin
Colonial San Agustin Quito
Hotel Colonial San Agustin Hotel
Hotel Colonial San Agustin Quito
Hotel Colonial San Agustin Hotel Quito
Frequently asked questions
Does Hotel Colonial San Agustin offer free cancellation for a full refund?
Yes, Hotel Colonial San Agustin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Colonial San Agustin?
Yes, dogs are welcome. There's a charge of USD 15 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Colonial San Agustin?
Yes. Self-parking costs USD 21 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Colonial San Agustin?
Yes, an airport shuttle is available. The charge is USD 40.00 per vehicle one-way.
What are the check-in and check-out times at Hotel Colonial San Agustin?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Hotel Colonial San Agustin and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation nearby includes ecotours. Enjoy amenities such as spa services and a garden.
Are there restaurants at or near Hotel Colonial San Agustin?
Yes, Cafe Colonial San Agustin offers garden views.
What's the area around Hotel Colonial San Agustin like?
Hotel Colonial San Agustin is in Quito Historic Center, a short 8-minute walk from San Francisco Station and 3 minutes' walk from Independence Square.
Hotel Colonial San Agustin Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
20 July 2024
BENJAMIN
BENJAMIN, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2024
Oscar
Oscar, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2023
Excellent service and accommodating staff
Staff was very friendly and accommodating. Special mention and thanks to Ernesto. Location couldn't be better: a few steps to the historic center. One suggestion I have is to have more variety in the continental breakfast.
Francis
Francis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2023
James
James, 6-night trip
Verified Expedia guest review
8/10 Very good
23 July 2023
We were placed on the last floor and it was hard for me, being a senior to be walking up and down a flight of stairs. I was short of breath due to altitude issues and on top of that , the constant going up and down made it worse.
The staff were a sweetheart though, very helpful and attentive to our needs.
amor aida
amor aida, 2-night family trip
Verified Expedia guest review
8/10 Very good
14 July 2023
Kitty
Kitty, 3-night trip
Verified Expedia guest review
8/10 Very good
5 June 2023
Nice hotel and great staff
Great property with very friendly staff. The area gets a little weird at night so it can get a little hard to get around. Rooms and bathroom are small but clean and comfortable.
Rohit
Rohit, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Apr 2023
The young man at the front desk was really awesome. It seemed like he ran the whole place all by himself. He was always busy but always remained in a pleasant humble mood. If I returned to Quito, I would stay at this hotel again. It was also in a great location, close to all the historical sites to check off my bucket list. Thank you so much!
Tia
Tia
Tia, 4-night romance trip
Verified Expedia guest review
8/10 Very good
17 Apr 2023
The staff was very helpful and nice. I had booked one room and ended up needing 2 additional rooms. The staff accommodated me immediately. The parking was available about two blocks away at certain hours and it is very difficult to double park around the hotel. Uber is highly suggested.
Jenny
Jenny, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Mar 2023
Great hotel with character. Clean, safe and friendly staff.
MERCEDES
MERCEDES, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Mar 2023
Claire
Claire, 3-night trip
Verified Expedia guest review
2/10 Poor
15 Feb 2023
A complete and utter disaster. This "hotel" is not a hotel. It is essentially a hostel. The pictures are fake. There is no staff onsite which means to get in AND OUT of the hotel, they have to unlock a door. So, expect to be literally trapped inside and unable to leave until the staff shows up. There is a significant fire danger. They do not clean the rooms and only provide one towel during the entire stay (which does not get cleaned). There is not free breakfast as advertised. Further, there is a motion sensor bell which rings all the time so don't expect much sleep. Even though it's $50 a night, you could spend just a little bit more and actually feel safe.
Christopher Andrew
Christopher Andrew, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jan 2023
Quaint Hotel.
Quaint hotel in a great location! Staff were very helpful.
Neil
Neil, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 Jan 2023
Beautiful hotel in the historic sector of Quito.
Climbing the stairs to our room on the third floor made me a little out of breath.
Seetharaman
Verified Expedia guest review
10/10 Exceptional
18 Oct 2022
We were very impressed with our host! He provided us with the best possible experience!
Robert
Robert, 1-night romance trip
Verified Travelocity guest review
10/10 Exceptional
14 Aug 2022
Very nice staff, lovely rooms in the heart of old town
Jeff
Jeff, 1-night family trip
Verified Expedia guest review
8/10 Very good
7 Aug 2022
It was safe, clean, and quiet except in the rooms on the street side of the building. Staff was helpful. Coffee was bad.
Ann
Ann, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2022
Adorable surprise in the historic center of Quito.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2022
Beautiful hotel & amazing workers
Our family if 6 stayed here. Everyone loved this hotel. Breakfast was awesome! The people working were so kind. We are a bit weak in Spanish and they were very patient with us. Very close to old town square. This place felt very safe even though we we’re staying in Quito during the protests.
Mary
Mary, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
28 Apr 2022
Allen
Allen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Apr 2022
The mix of antique and modern decor is tastefully done. The hotel is bright, calm and cozy. A fountain adds a sense of being in surroundings that invite one to relax.
Kimberly
Kimberly, 1-night trip
Verified Expedia guest review
6/10 Good
15 Apr 2022
Iris
Iris, 9-night trip
Verified CheapTickets guest review
10/10 Exceptional
3 Jan 2022
Very friendly staff, strong internet, in the middle of the Historic Town but quieter than one might imagine. Good breakfast, clean rooms, and helpful front desk staff.
James
James, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 July 2021
Purple Palace
I LOVED this little boutique hotel. Aida was wonderful and helped us with our ever need the decor with purple accents were fabulous!!