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Hotel Royal Palace

3.0 star property
Guatemala City hotel with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Royal Palace

Superior Double Room
Reception
Front of property - evening/night
Bar (on property)
City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Wedding services
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Premium bedding
The price is AU$198
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Balcony or patio
TV
Ceiling fan
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Balcony or patio
TV
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Economy Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Economy Room

Highlights

Balcony or patio
TV
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Single Room

Highlights

Balcony or patio
TV
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Balcony or patio
TV
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Balcony or patio
TV
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Economy

Premium bedding, desk, iron/ironing board, free WiFi

Superior Economy

Highlights

Balcony or patio
Air conditioning
TV
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Balcony or patio
Air conditioning
TV
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Highlights

Balcony or patio
TV
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
TV
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Sevilla

Airport transfer
Pet-friendly
Free parking
Free WiFi
7.8 out of 10, Good, (23)
The price is AU$123
includes taxes & fees
4 Dec - 5 Dec
Hotel Sevilla
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About the area

Map
6ta Avenida 12-66, Zona 1, Guatemala City, 1001

What's nearby

  • Guatemala City Hall - 13 min walk - 1.1 km
  • Estadio Nacional Mateo Flores - 3 min drive - 1.9 km
  • U.S. Embassy in Guatemala - 5 min drive - 4.3 km
  • La Aurora Zoo - 7 min drive - 6.6 km
  • Paseo Cayala - 9 min drive - 8.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Los Tres Tiempos - ‬5 min walk
  • ‪San Martin - ‬4 min walk
  • ‪Café Saúl - Cine Lux - ‬2 min walk
  • ‪Taco Bell Paseo La Sexta - ‬1 min walk
  • ‪Restaurante Bamboo China - ‬4 min walk

About this property

Hotel Royal Palace

Located just 4.9 mi (7.9 km) from the airport, Hotel Royal Palace offers a shuttle (available on request). The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Los Helechos, which serves international cuisine and is open for breakfast, lunch and dinner. Also, Paseo Cayala and La Aurora Zoo are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 71 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 6 AM to 6 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Wedding services

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Handrails in stairwells

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Los Helechos – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Salamandra – On-site bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 for adults and USD 8 for children
  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (return)

Children & extra beds

  • Airport shuttle service for children costs USD 20 (return)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Best Western Royal Palace Guatemala City
Best Western Royal Palace Hotel Guatemala City
Hotel Royal Palace Guatemala City
Royal Palace Guatemala City
Hotel Royal Palace Hotel
Hotel Royal Palace Guatemala City
Hotel Royal Palace Hotel Guatemala City

Frequently asked questions

Does Hotel Royal Palace offer free cancellation for a full refund?
Yes, Hotel Royal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Royal Palace?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Royal Palace?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Royal Palace?
Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is USD 20 per vehicle return.
What are the check-in and check-out times at Hotel Royal Palace?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Hotel Royal Palace?
Yes, Los Helechos offers international cuisine.
Does Hotel Royal Palace have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Royal Palace like?
Hotel Royal Palace is in Zona 1, a short 10-minute walk from National Palace (Palacio Nacional) and 13 minutes' walk from Guatemala City Hall.

Hotel Royal Palace Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Poor customer service at reception
Carlos, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel histórico, la limpieza está bien, colchones normales, personal amable
Fernando, 1-night family trip
Verified Orbitz guest review

6/10 Good

Samuel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.
Jessica, 1-night family trip
Verified Expedia guest review

8/10 Very good

The location is very good, to go shopping , restaurants, and go to see the downtown
Jorge, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great central location in Zone 1. Able to walk every where and felt very safe.
Jeffrey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Close to historic center, no breakfast,
For the price, it would be nice if they included breakfast in the price. Our corner room was a bit Noisy due to traffic noise.
Malcolm, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice in clean place
Ronaldo, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Alex, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location very centric. The rooms were big, clean and comfortable. Only problem was no hot water.
Jennifer, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It's comvinience when dinning and a lot shops, I like it
marvin, 3-night family trip
Verified Expedia guest review

8/10 Very good

I think the staff need to ve trained to offer acuerete informaron un terms of places to visita, maps, directions. I spend half a Day los by fallowing information. In terms of tours, maps,, places to visit and restaurant they dont have no clue. Is not like other countries that are prepare to receive tourists
Erick, 3-night trip
Verified Expedia guest review

4/10 Fair

I can't say enough about how great the staff here was. They were lovely, kind, and helpful. However, anyone staying here must be aware of one huge issue. The property is located near a busy pedestrian and auto intersection, and is extremely noisy from 6:00 AM to 10:00 PM. Drivers laying into their horns, motorcycles revving, and street vendors shouting on megaphones all day long. This is not a place for peace and quite. Also the nearby church (Iglesia San Francisco) participates in the Guatemalan tradition of bombas, or fireworks for over three hours as a call to prayer. It was ear-shatteringly and heart-stoppingly cacophonous. I, unfortunately, would never want to stay here again.
Jordan, 5-night trip
Verified Expedia guest review

8/10 Very good

I like the location. Staff is very good.
Francisco Isidro Chiroque, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Adilia, 1-night family trip
Verified Expedia guest review

6/10 Good

Wheels on my bed😆😆
😁 all the beds are on wheels, you try to lay down and they move. Also walls are thin and street noice and music starts early. Get a room inside the building and at the top
MIGUEL, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and awesome service.
Elmer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HRP is well managed and clean. The staff is always cordial and helpful. The restaurant is good. The bar can get rowdy and too loud, but the rooms are upstairs and mostly very quiet. This is a classic place with staying power. It has an old world charm. I have been coming here for 13 years and I will plan to return regularly. Gracias!
Philip, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location minutes from the cathedral and the palace of culture.
Jason, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I’m so happy with customer service very professional The property good location and very clean
JORGE R, 1-night business trip
Verified Expedia guest review

8/10 Very good

David, 3-night trip
Verified Hotels.com guest review