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HARRIS Hotel & Conventions Gubeng - Surabaya

4.0 star property
Family-friendly hotel with 2 outdoor pools, near Tunjungan Plaza
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HARRIS Hotel & Conventions Gubeng - Surabaya

Bar (on property)
Reception
Interior
Executive Room, 1 Double or 2 Single Beds
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Pool
  • Gym
  • Free parking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Private bathroom
  • Terrace
The price is AU$70
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room (HARRIS)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (HARRIS)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Executive Room

Minibar, in-room safe, desk, soundproofing

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

Amazing Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Smart Room

Minibar, in-room safe, desk, soundproofing

Smart Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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8.6 out of 10, Excellent, (158)
The price is AU$61
includes taxes & fees
12 Jan - 13 Jan 2025
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About the area

Map
Jl. Bangka 8-18, Surabaya, East Java, 60281

What's nearby

  • Surabaya Plaza Shopping Mall - 15 min walk - 1.3 km
  • Grand City Surabaya - 17 min walk - 1.5 km
  • Tunjungan Plaza - 3 min drive - 3.1 km
  • Surabaya Zoo - 5 min drive - 4.5 km
  • Pasar Atum Mall - 6 min drive - 5.6 km

Getting around

  • Surabaya (SUB-Juanda) - 37 min drive
  • Tandes Station - 9 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Surabaya Pasar Turi Station - 15 min drive
  • Train station pickup (surcharge)

Restaurants

  • ‪Seventeen Skyview Resto & Lounge - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toko Kopi Tuku - ‬4 min walk
  • ‪Boncafé - ‬2 min walk
  • ‪Urban Latte - ‬6 min walk

About this property

HARRIS Hotel & Conventions Gubeng - Surabaya

HARRIS Hotel & Conventions Gubeng - Surabaya features a free kids' club and puts you a short five-minute drive from Tunjungan Plaza. Guests can visit the spa to indulge in massages, body scrubs or body treatments, and international cuisine is served at Harris Cafe, which is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a health club and a fitness centre.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Check-out time is 11:30 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Train station pickup*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7104 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 198
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

H'Spa has 6 treatment rooms, including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

Dining

Harris Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 120000 for adults and IDR 120000 for children

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Also known as

HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel Conventions Gubeng
HARRIS Conventions Gubeng Surabaya
HARRIS Conventions Gubeng
HARRIS Hotel & Conventions Gubeng Surabaya Java
HARRIS Hotel & Conventions Gubeng - Surabaya Hotel
HARRIS Hotel & Conventions Gubeng - Surabaya Surabaya
HARRIS Hotel & Conventions Gubeng - Surabaya Hotel Surabaya

Frequently asked questions

Does HARRIS Hotel & Conventions Gubeng - Surabaya offer free cancellation for a full refund?
Yes, HARRIS Hotel & Conventions Gubeng - Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HARRIS Hotel & Conventions Gubeng - Surabaya?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at HARRIS Hotel & Conventions Gubeng - Surabaya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at HARRIS Hotel & Conventions Gubeng - Surabaya?
Yes, there's free self and valet parking.
What are the check-in and check-out times at HARRIS Hotel & Conventions Gubeng - Surabaya?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at HARRIS Hotel & Conventions Gubeng - Surabaya and nearby?
HARRIS Hotel & Conventions Gubeng - Surabaya has 2 outdoor pools and a spa, as well as a steam room.
Are there restaurants at or near HARRIS Hotel & Conventions Gubeng - Surabaya?
Yes, Harris Cafe offers international cuisine.
What's the area around HARRIS Hotel & Conventions Gubeng - Surabaya like?
HARRIS Hotel & Conventions Gubeng - Surabaya is in Gubeng, a short 15-minute walk from Surabaya Plaza Shopping Mall and 17 minutes' walk from Grand City Surabaya.

HARRIS Hotel & Conventions Gubeng - Surabaya Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Fair

CONCEPCION, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Lee, 3-night trip
Verified Expedia guest review

8/10 Very good

Resa, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Nice and new hotel, bright colors and modern
Stayed one night at suite room on 28-Jan-2013. Overall experience was OK.
Verified Expedia guest review

10/10 Exceptional

great place to stay, rich variety of cuisine
my third time, looking forward to next time
Verified Hotels.com guest review

8/10 Very good

Nice hotel near Gubeng station
Clean and nice hotel, ideal to stay if you booked a train trip from the Gubeng railway station.
Verified Hotels.com guest review

8/10 Very good

Happy Family Hotel
It is morden and bright. Staff are happy. Room seems not sound proof, next door big noise disturb my sleep till 3am. Drainage was bad, shower water overflow to bathroom floor. Good impressions apart from that.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Not so good for tired climbers in Ramadan period
The hotel looked new and modern. However, the spa was closed during the Ramadan period so it wouldn't be good for tired climbers of Mt Ijen and Mt Bromo who were looking forward to a spa. The spa nearby was also closed for Ramadan period. The swimming pool was also closed earlier at 4 pm during Ramadan. So, if you may want to reconsider if you are booking during Ramadan period (I think they should have stated it in their website so that we can make well-informed choices as we book it because of its spa service.) The room is spacious with an extra sofa bed (too small and hard for an adult to sleep for more than 1 day). The colour of the rooms are bright and cheerful with kettle and fridge. The staff of the hotel were generally friendly and helpful. They even helped us to get the driver to drive us to the local goodies shop (on our way to the airport) so that we could shop for some local goodies as our souvenirs. There is a Boncafe restaurant near the hotel. The taxis are easily available to the customers. There is a nice motorcycle accessories shop nearby with great staff and service. The hotel offers shuttle service to the major malls and also provide an airport transfer service at a reasonable price.
Verified Hotels.com guest review

8/10 Very good

Clean and Nice hotel rooms with lots of TV channel
My Husband and Son went there for business trip. They were very satisfied with the rooms once they entered. The room are clean and the drinking area are good too. Breakfast and local food are good only the western food need to improve
Verified Expedia guest review

8/10 Very good

Business stay in Harris Surabaya
The hotel is new (2015) with ‘hip’ atmosphere and shocking orange color motive…☺ The staff are amazingly helpful and cheerful (you this phrase every time you enter the elevator). The hotel location is central and was only 5 minutes drive (not at pick hours were it become 20 min) from the Grand City convention center. While the hotel is really pleasant, the rooms are small. There are no wardrobes or closets to store cloths. There is only an open niche with few hangers. We had to use the sofa as our wardrobe. However, the biggest issue we had was the noise. The walls seems to be made from paper since we could hear any noise (including snoring !) from the next room (probably they could hear us too). This means that at different hours of the night we would wake up to people coming in or going out. Moreover, the window glass is also quite thin (be careful not to lean on it) since we could hear children noise at 7am from the pool, 10 stories below us not to mention the train noise. On the up side, breakfast was great. The dinning room is open design, light and nice. Great selection of any food from east to west.
Verified Expedia guest review

10/10 Exceptional

Nice hotel with wonderful food.
Great place to relax. And the pool has very nice chairs to just sit back, eat, and take in the atmosphere. The enchiladas are great as well.
Verified Orbitz guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

I will surely comeback for next stay at Harris .
It was my first time at Harris, it was as expected. I am satisfied. Service was very good, car valley was really helpfull, as i was arrived at night.
Verified Hotels.com guest review

10/10 Exceptional

New, clean, friendly hotel at Surabaya
We were stay for 8 nights at this new hotel, very satisfied with everything in this hotel. Very clean and tidy, super friendly staffs from the doorman-receptionist-cleaner-waitress ... everyone. And they're very helpful with any requests from us. Only 1 day that we've got a bit 'shock' with the room cleaner but the rest was superb. The price was affordable and the location was good. Will stay again in this hotel if we come to visit Surabaya and will recommend this hotel to our friends.
Verified Hotels.com guest review

10/10 Exceptional

jaand a from brisb aust
this hotel was staffed by young people a delite to deal with amazing service nothing was any trouble.monday is buffet night had a great meal .bfst buffet style great food and amazing service included was entire staff singing and dancing beat that.would recommend hotel to all as value plus for your money
Verified Hotels.com guest review

8/10 Very good

Anytime again
Worth for money, smart service, great breakfast
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel great pool
Had a great stay the manager Harry was very good went out of his way to make us happy when any issues occurred he fixed everything promptly a swift smooth manager thanks harry
Verified Expedia guest review

10/10 Exceptional

Great Hotel (Highly Recommended)
Stayed in the hotel for 5 nights. The hotel is new. The room is clean, bright and spacious. The staff is friendly and helpful. The breakfast is fantastic. It has many varieties of food and beverages. The food is delicious and fresh. Room service is excellent. The price is reasonable. I will definitely stay in this hotel again when I visit Surabaya next year.
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay at Harris Hotel at Gubeng
Really enjoy the stay. Didnt expect the hotel staff are so friendly and helpful. Room are clean and comfort.
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
Staff friendly and happy always willing to help breakfast is very good many dishes to choose from
Verified Hotels.com guest review

10/10 Exceptional

First time staying in Harris Hotel, very impressed by the quality standards of the hotel from cheerful and helpful service staff to cleanliness of the establishment, not forgetting the wide selections of the buffet breakfast. Will definitely consider Harris Hotel again whenever I visit Indonesia in the near future. Keep up the good standards
Verified Hotels.com guest review