Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
What's nearby
Parque Santa Lucía - 1 min walk
Mérida Cathedral - 4 min walk
Plaza Grande - 5 min walk
US Visa Applicant Service Center - 18 min walk
U.S. Consulate Merida - 3 min drive
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive
Restaurants
La Chaya Maya - 2 min walk
Museo de la gastronomía yucateca - 3 min walk
Bistrola 57 - 1 min walk
Delorean Bar - 1 min walk
La Tratto", Santa Lucia - 2 min walk
About this property
Casa del Balam Merida
Casa del Balam Merida puts you in a great location, within a 15-minute walk of Mérida Cathedral and Paseo de Montejo. Guests can indulge in massages, facials or body scrubs, and grab a bite to eat at Bistrola 57, which serves Fusion cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a terrace are other highlights at this Colonial hotel. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
54 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (MXN 50 per day)
Wheelchair-accessible parking on site
Free off-site parking within 164 ft
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Facilities
Built in 1960
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa services
Massage/treatment rooms
Colonial architecture
Accessibility
Lift
Lift door width (centimetres): 150
Wheelchair-accessible parking
2 on-site accessible parking spaces
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Designer toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Meal delivery service
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Bistrola 57 – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 80 for children
Parking
Uncovered self-parking costs MXN 50 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Also known as
Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida
Frequently asked questions
Does Casa del Balam Merida offer free cancellation for a full refund?
Yes, Casa del Balam Merida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa del Balam Merida?
Yes, there's an outdoor pool.
Are pets allowed at Casa del Balam Merida?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa del Balam Merida?
Yes. Self-parking costs MXN 50 per day.
What are the check-in and check-out times at Casa del Balam Merida?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon.
Is there an on-site casino at Casa del Balam Merida?
No, this hotel doesn't have a casino, but Casino La Cima (4-min walk) and Diamonds Casino (7-min drive) are both nearby.
What is there to do at Casa del Balam Merida and nearby?
Casa del Balam Merida has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Casa del Balam Merida?
Yes, Bistrola 57 offers Fusion cuisine.
What's the area around Casa del Balam Merida like?
Casa del Balam Merida is in Mérida Centro, a short 4-minute walk from Mérida Cathedral and 10 minutes' walk from Paseo de Montejo. Travellers give top marks for the hotel's prime location.
Casa del Balam Merida Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
13 Dec 2024
Good for the price
Old school. The tv is old and does not work well. But the place is nice
The parking lot is near
David
David, 3-night family trip
Verified Hotels.com guest review
6/10 Good
17 Nov 2024
Could be better
Minimum comfort in this very old hotel. The AC is noisy and not efficient at all. Wifi is only accessible in the lobby. Building needs maintenance.
We also had a surprise regarding the laundry fees, they announced around 250 pesos, we had to pay 600 pesos (2.5 times more). Hot water was not available the first day. Curtains are not dark enough, so it wakes you up when the sun rises.
Location is great though, right downtown Merida.
Frederic
Frederic, 4-night trip
Verified Hotels.com guest review
2/10 Poor
27 Oct 2024
El aire acondicionado no servia me pasaron a otro cuarto y tampoco servía no pudimos dormir muy mala experiencia
Erika
Erika, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Upon arrival i was told that the air conditioning was not working in my room so they offered to place me in one of there sister hotels which turned out to be a really good and clean hotel and continued my stay there even though I was given the option to return to Casa De Balam.
Miguel
Miguel, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Sept 2024
Hotel is tropical and I loved it!
Irma
Irma, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Sept 2024
A/C isn’t the best.
We went first week of Sept. weather was 90s and very humid. We weren’t able lower the temp in our room. It’s already preset, you’re only able to adjust the fan speed.
Mauro
Mauro, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2024
Reyna
Reyna, 4-night trip
Verified Expedia guest review
4/10 Fair
6 Sept 2024
Air conditioning was broken with temperatures over 100 degrees. Baby couldn’t sleep, I had to go sleep by pool cause I couldn’t breath in the heat. Nice staff but the building and rooms need a lot of work.
Benjamin
Benjamin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
We had loved it! So many things within walking distance and amazing restaurants!
María
María, 1-night family trip
Verified Expedia guest review
8/10 Very good
9 Aug 2024
It was in the heart of historic center. Very friendly staff.
Arturo
Arturo, 7-night family trip
Verified Expedia guest review
4/10 Fair
29 July 2024
no comments to many bad to comments
AC leaking nobody fixed
shower curtains ripped
sink clogged for 2 days
no tv for the first 3 days
bad attitudes front desk
restaurant too
etc. etc. etc
JOSE
JOSE, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
The staff were at the top of the customer service game, very helpful, very kind.
Don’t forget the Bistro 57 downstairs, great food and wonderful Cubra Libres.
Steven
Steven, 3-night trip
Verified Expedia guest review
6/10 Good
26 July 2024
No recibi mi habitacion doble deluxe que fue la pagada por internet. Pese a que hable un dia antes para confirmar mi reaervacion. Pero la asignada funciono.
Martha Elba Gonzalez
Martha Elba Gonzalez, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Sonia
Sonia, 6-night trip
Verified Hotels.com guest review
8/10 Very good
23 July 2024
To hot the room
Edgar
Edgar, 1-night family trip
Verified Expedia guest review
6/10 Good
17 July 2024
Mérida trip
The hotel is nice very simple
Alicia A
Alicia A, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
Nice old place. Comfortable in a great location. Is not crowded
Alba
Alba, 3-night family trip
Verified Expedia guest review
6/10 Good
13 July 2024
This is an historic type hotel nothing modern so not a place if you’re have high expectations for warm water or toilets that flush well or an elevator that may or may not work
Milton
Milton, 3-night family trip
Verified Expedia guest review
6/10 Good
12 July 2024
joaquin
joaquin, 5-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
One of the only places that had a/c during a tropical storm. Lovely accommodating staff. And a back up generator in case the storm got worse. It was perfect because they have a restaurant inside and all every store were close for the hurricane so we were able to eat and at other hotels. We weren’t going to come here at first but our first hotel wasn’t going to have services or
Chloe
Chloe, 2-night trip
Verified Expedia guest review
8/10 Very good
2 July 2024
Casa del Balam is a great little hotel with good shopping and dining near by. The staff is friendly and parking is included should you rent a car. The restaurant downstairs has live entertainment and good food. Walking distance from several plazas and museums.
Abel
Abel, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Me encanta todo el diseño del hotel, los cuartos la alberca los spacios comunes.
Gustavo
Gustavo, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
El diseño.
Gustavo
Gustavo, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Me gusto mucho la estadia, el costo del estacionamiento esta bien economico, el costo del desayuno lo encontre alto. Sobre las facilidades esta buenas, el cuarto es tal cual alarece en imagen tiene un buen tamaño, el baño es bastante viejo pero esta funcional. Si buscas economia y no lujos este es un plan. Recomendado!
Doris
Doris, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
The staff was amazing, from the front desk staff to the servers in the restaurant. They communicated very well with us despite the language barrier.