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Quest Hotel Darmo - Surabaya by ASTON

3.5 star property
Hotel with spa, near Tunjungan Plaza
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Hotel Darmo - Surabaya by ASTON

Minibar, in-room safe, desk, laptop workspace
Outdoor pool
Front of property - evening/night
Minibar, in-room safe, desk, laptop workspace
Outdoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Connecting rooms available
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is AU$55
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Private bathroom
Separate bath and shower
Minibar
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Private bathroom
Separate bath and shower
Minibar
Coffee/tea maker
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Wardrobe
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Wardrobe
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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8.6 out of 10, Excellent, (158)
The price is AU$61
includes taxes & fees
12 Jan - 13 Jan 2025
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About the area

Map
Jl. Ronggolawe 27-29, Jawa Timur, Surabaya, East Java, 60264

What's nearby

  • Surabaya Zoo - 16 min walk
  • Surabaya Town Square - 2 min drive
  • Tunjungan Plaza - 3 min drive
  • Surabaya Plaza Shopping Mall - 3 min drive
  • Grand City Surabaya - 3 min drive

Getting around

  • Surabaya (SUB-Juanda) - 31 min drive
  • Surabaya Gubeng Station - 12 min drive
  • Surabaya Pasar Turi Station - 12 min drive
  • Tandes Station - 26 min drive
  • Ngagel Station - 21 min walk
  • Wonokromo Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Warung Bebek Mbak Roh - ‬4 min walk
  • ‪Cafe Endok Ceplok - ‬6 min walk
  • ‪Warung Asli Suroboyoan "Cak Mis - ‬2 min walk
  • ‪Ka Soh Chinese Restaurant - ‬5 min walk
  • ‪Coffee Cafe - ‬1 min walk

About this property

Quest Hotel Darmo - Surabaya by ASTON

Quest Hotel Darmo - Surabaya by ASTON puts you a short five-minute drive from Tunjungan Plaza. Guests can indulge in massages at the spa, and Cristal Cafe serves breakfast, lunch and dinner. Other highlights include an outdoor pool, a bar/lounge and a fitness centre.

Languages

English, Indonesian

At a glance

Hotel size

  • 135 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adara Spa. Services include massages.

Dining

Cristal Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 242000 per vehicle

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Quest Hotel Surabaya
Quest Surabaya
Quest Hotel Surabaya Java
Quest Hotel Surabaya
Quest Hotel Darmo Surabaya
Quest Darmo Surabaya By Aston
Quest Hotel Darmo - Surabaya by ASTON Hotel
Quest Hotel Darmo - Surabaya by ASTON Surabaya
Quest Hotel Darmo - Surabaya by ASTON Hotel Surabaya

Frequently asked questions

Does Quest Hotel Darmo - Surabaya by ASTON offer free cancellation for a full refund?
Yes, Quest Hotel Darmo - Surabaya by ASTON does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quest Hotel Darmo - Surabaya by ASTON?
Yes, there's an outdoor pool.
Are pets allowed at Quest Hotel Darmo - Surabaya by ASTON?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Quest Hotel Darmo - Surabaya by ASTON?
Yes, there's free self parking.
Is an airport shuttle service offered by Quest Hotel Darmo - Surabaya by ASTON?
Yes, an airport shuttle is available. The charge is IDR 242000 per vehicle.
What are the check-in and check-out times at Quest Hotel Darmo - Surabaya by ASTON?
Check-in start time: 2:00 PM; check-in end time: 12:30 AM. Check-out time is 11:30 AM.
What is there to do at Quest Hotel Darmo - Surabaya by ASTON and nearby?
Quest Hotel Darmo - Surabaya by ASTON has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Quest Hotel Darmo - Surabaya by ASTON?
Yes, there's an on-site restaurant, Cristal Cafe.
What's the area around Quest Hotel Darmo - Surabaya by ASTON like?
Quest Hotel Darmo - Surabaya by ASTON is in the heart of Surabaya, a short 16-minute walk from Surabaya Zoo and 8 minutes' walk from Taman Bungkul.

Quest Hotel Darmo - Surabaya by ASTON Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Gulvinder Singh, 2-night trip
Verified Expedia guest review

6/10 Good

Overall my stay was pleasant just that the bathroom had no handwash soap, had mold around the sink, the floor and sink watter keeps getting stuck.
Gulvinder Singh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very friendly and helpful as I am a solo traveler. Good value for the money. I am travelling during the Ramadan and enjoyed the ifthar organised by the hotel. Cheers
PRIYANKARA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful.
Irene, 3-night family trip
Verified Wotif guest review

2/10 Poor

I did,nt like anything looks grubby, feels grubby doors dont work with swipe cards noisy aircon ,big let down no beer and pool bar decrepit
Stephen, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Michael, 5-night trip
Verified Expedia guest review

8/10 Very good

Hotel was awesome to stay at. Has a good gym and pool only minus for me was the A/C in my room was not working properly. Aside from that no other complaints i am happy to use quest hotels again when i return to Indonesia.
Michael, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is good. It is aging a bit, but during my stay they were renovating it. I was checked in by Fegi, who was very pleasant and helpfull, as were all the staff. The restaurant food was good and reasonably priced. It is a bit away from everything, meaning you have to rely on taxis, but because of that it is also very quiet at night.
Grant, 4-night trip
Verified Expedia guest review

8/10 Very good

Cleanliness of the room and all the staffs are so polite and friendly.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ali, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Check in fast, room a1 bed a1 food average Money for value very good, location central. ⭐⭐⭐⭐
Max, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

This was a pretty good property for the price, but small stuff like creaky floors, creaky beds, and weird shower design where you have to crossover your toilet bowl to reach the shower area.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great experience.
Great hotel. Stayed here multiple times for several weeks at a time. The people who work here at the best part! Getting ready for another 3 week stay (third one this year) and wouldn’t think of going anywhere else.
Chris, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kebersihan kamar dan nuansa kamar serta hotel yang berwarna ungu sehingga indah untuk dipandang dan dinikmati.
Maya, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

HSIAO YUEH, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Not the hotels fault... hotels.com fault
Hotels.com messed up my reservation. Supposedly I’m a gold member. That does not mean a lot any more. I have stayed in hotels over 60 nights recently. But I made a date change on this booking. It was booked to include breakfast. But a few days after I arrived I learned that I would be charged a premium for breakfast because when hotels.com changed the date they messed up the reservation. Very uncool. Nice people at the hotel. Nice hotel. But really left a sour taste in my mouth to call hotels.com internationally and be blown off and treated so incredibly rudely.
19-night business trip
Verified Hotels.com guest review

6/10 Good

Staff were helpful. Breakfast was very good. Room was very dated and vanity basin cracked and broken. No shampoo or conditioner. Fridge didn't work. Pool area wasn't very inviting
4-night romance trip
Verified Expedia guest review

6/10 Good

Location is good but the hallway smells like an old carpet and the room looks much older than the pics on the ads and breakfast selections aren't child friendly
6-night family trip
Verified Hotels.com guest review

4/10 Fair

The shower is terrible. No pressure on the head shower, water sprayed everywhere, or dropped to the sides. Somewhat broken...also, the water did not go down due to the poor construction. I asked to change the room and they did gave it to me after asking and repeating myself over and over again about the shower issue. The 2nd room is the same. Crappy hotel. One night I came back and could not get into my room since it was locked inside. They have to call the maintenance and fixed it...not sure what happened...but finally I got in after waiting. This is an old hotel with sctraches on their hardwood floor and poor shower drainage. Did not enjoy..stay away.
6-night family trip
Verified Expedia guest review

8/10 Very good

pervaiz, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Decent hotel and friendly staff
Hotel centrally located. Concierge was very friendly and welcoming. Room was decent however shower was faulty and it took them almost an entire day just to send someone to fix it. Breakfast was mediocre.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Really well meaning and hard working staff
The staff is amazing. Very accommodating and incredibly hard working. Kudos to them. The hotel food is ok for a 3 Star hotel but overall it is not edible. The mini bar is a bit of a mislead. You get two snacks on the first day and then they are forgotten after that. Overall it’s a nice place and I hate to give it a bad review because the staff is really nice but it’s definately not one of the nicest hotels in Surabaya. Expect things to be on a very slow pace.
11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Stay In Indonesia Surabaya.
Yes. The stay in Quest Hotel in Indonesia Surabaya is a very good one. The room althought is a bit small and the water level for the shower head in the bath room a bit small, overall is still a good stay. The location of this Hotel is very good as the bigger shopping mall is juz 10 to 15 mintues away. If you like to drink, there is a pub nearby call Take Five is good for drinking. There is Live Band inside the Pub and it open till about 0200 hours at their local timing. The most important thing is the drink is cheap.
W H Desmond, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice staff and good location. Actually, it's a very enjoyable experience to stay in the hotel.
6-night trip
Verified Expedia guest review