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Pensativo House Hotel

4.5 star property
Luxury hotel with restaurant, near Casa Santo Domingo Museum
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pensativo House Hotel

Banquet hall
Lobby sitting area
Front of property - evening/night
Lobby sitting area
Mountain view
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Spa services
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Beach shuttle

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is AU$345
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 26.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 18.0 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from property

Hotel Museo Spa Casa Santo Domingo

Pool
Spa
Airport transfer
Pet-friendly
9.2 out of 10, Wonderful, (1003)
The price is AU$478
includes taxes & fees
6 Jan - 7 Jan 2025
Hotel Museo Spa Casa Santo Domingo
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About the area

Map
4 avenida sur # 24, Antigua Guatemala, Sacatepequez, 3001

What's nearby

  • Central Park - 6 min walk
  • Antigua Guatemala Cathedral - 6 min walk
  • Santa Catalina Arch - 11 min walk
  • La Merced Church - 13 min walk
  • Casa Santo Domingo Museum - 15 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪El Rincon Tipico - ‬6 min walk
  • ‪Reilly's Irish Tavern - ‬6 min walk
  • ‪Artista De Cafe - ‬3 min walk
  • ‪Café Ana - ‬2 min walk
  • ‪Unión Café Antigua - ‬5 min walk

About this property

Pensativo House Hotel

Pensativo House Hotel features a rooftop terrace and puts you a short five-minute drive from Casa Santo Domingo Museum. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials or body scrubs. A bar/lounge, a terrace and a garden are other highlights at this luxurious hotel. The room service and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
    • Beach shuttle*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Water dispenser

What to do

  • Beach shuttle (surcharge)
  • Access to nearby health club
  • Ecotours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (1851 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Bike parking
  • Spa services
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Well-lit path to entrance
  • 3 steps to reach property

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 10 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 60.00 per room (one way)
  • Local area shuttle, beach shuttle and shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Casa Rosal
Casa Rosal Boutique
Casa Rosal Boutique Antigua Guatemala
Pensativo House Hotel Hotel
Casa Rosal Hotel Boutique Antigua Guatemala
Rosal Hotel
Pensativo House Hotel Antigua Guatemala
Pensativo House Hotel Hotel Antigua Guatemala

Frequently asked questions

Does Pensativo House Hotel offer free cancellation for a full refund?
Yes, Pensativo House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pensativo House Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pensativo House Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Pensativo House Hotel?
Yes, an airport shuttle is available. The charge is USD 60.00 per room one way.
What are the check-in and check-out times at Pensativo House Hotel?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Pensativo House Hotel and nearby?
Pensativo House Hotel has spa services and a garden, as well as access to a nearby health club.
Are there restaurants at or near Pensativo House Hotel?
Yes, there's an on-site restaurant.
What's the area around Pensativo House Hotel like?
Pensativo House Hotel is in the heart of Antigua Guatemala, a short 15-minute walk from Casa Santo Domingo Museum and 6 minutes' walk from Central Park.

Pensativo House Hotel Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Anurag, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

El lugar es espectacular Las habitaciones preciosas, todo el personal super amable La ubicación muy buena caminado a 10 min del parque Definitivamente regresaremos El restaurante delicioso
FRANCISCO, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Victor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The room and staff are great
Luis, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Top rated service from staff
Roberto, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Peaceful and quiet
Adrian S, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Emilio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The pillows where too tall and stiff, we only stayed one night so we didn’t ask for them to be changed.
Maria, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Es un lindo hotel que mantiene el estilo colonial de la propiedad y de antigua, siempre elegante y limpio. El servicio del personal es excelente.
Elias, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel, best of Guatemalan tradition
giselle, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Well maintained property with nice and helpful staff.
Roxana, 1-night family trip
Verified Expedia guest review

6/10 Good

The property & rooms are beautiful and comfortable. However, the attitude of front desk staff leaves a lot to be desired - they were flat out rude and ignored guests while on their cell phone. Cleaning staff would knock once and proceed to enter room, then just left without apologizing. This is my third time staying at this property, but will never stay again. There are other properties in Antigua with significantly better service.
Sharon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved my stay here. It was a beautiful property, the staff were very friendly, it was clean, and quiet.
Rafiah, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Alejandro, 3-night trip
Verified Hotels.com guest review

6/10 Good

They don't respect their room service hours. They stop serving way earlier than they mention on their menu. There's no way of getting a bottle of wine or even a beer at the hotel on a Saturday night at 10:15pm. Ridiculous. We really wanted to have a stay in romantic moment in the hotel with my girlfriend but there's just nothing to do. No chips, no nuts at the hotel apparently, just nothing. The mini fridge only has Cola-Cola and bottled water. The rooms are nice and the staff is friendly but the person I talked to provided no solutions to this problem.
Jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Christian, 1-night trip
Verified Expedia guest review

8/10 Very good

The property was beautiful, the room was so comfortable and clean. The cleaning and service staff were friendly and helpful. I would recommend this place to everyone and would stay again. The only downside were the front desk staff. They were incredibly rude when they checked us in. To make matters worse, they continued to be rude throughout the stay even in small interactions when walking in and out of the hotel. It was such a shame, you’d figure the front desk would be more welcoming if they’ll be the first impression for guests. However, I would stay again. Hopefully the front desk will be nicer next time.
Natalia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

i liked the beauty of the property and the cleanliness and the staff was very nice
Ashley, 5-night family trip
Verified Expedia guest review

2/10 Poor

GARY, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pretty property.
Marla, 4-night trip
Verified Expedia guest review

6/10 Good

Jose, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel with a cute courtyard and rooftop area. Staff was great and suite had ample space and amenities.
Mohit, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean and friendly
Thomas, 1-night family trip
Verified Expedia guest review