Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200
What's nearby
Mesoamerican Museum of Jade - 1 min walk - 0.2 km
San Cristóbal de las Casas Cathedral - 4 min walk - 0.4 km
Plaza 31 de Marzo - 4 min walk - 0.4 km
Foro Cultural Kinoki - 7 min walk - 0.6 km
Santo Domingo Handicraft Market - 9 min walk - 0.8 km
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 94 min drive
Airport shuttle (surcharge)
Restaurants
El Mezcalito - 2 min walk
Café Bar Revolucion - 2 min walk
El Fogon de Jovel - 1 min walk
Tarumba Restaurant - 1 min walk
Restaurante Long Cheng - 1 min walk
About this property
Casa del Alma Hotel Boutique & Spa
Casa del Alma Hotel Boutique & Spa offers a fantastic location, putting you a short five-minute walk from San Cristóbal de las Casas Cathedral. Guests can visit the spa to be pampered with hot stone massages or aromatherapy. Other highlights include a health club, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
27 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Conference centre (409 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Health club
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Beaux Arts architecture
Accessibility
Lift
Lift door width (centimetres): 60
Wheelchair-accessible path to lift
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Dressing gowns
Iron/ironing board
Sleep well
Down duvet
Soundproofed rooms
Premium bedding
Pillow-top mattress
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2400 per vehicle (return. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for MXN 650.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas
Frequently asked questions
Does Casa del Alma Hotel Boutique & Spa offer free cancellation for a full refund?
Yes, Casa del Alma Hotel Boutique & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa del Alma Hotel Boutique & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa del Alma Hotel Boutique & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Casa del Alma Hotel Boutique & Spa?
Yes, an airport shuttle is available. The charge is MXN 2400 per vehicle return.
What are the check-in and check-out times at Casa del Alma Hotel Boutique & Spa?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Casa del Alma Hotel Boutique & Spa and nearby?
Casa del Alma Hotel Boutique & Spa has a spa and a steam room.
What's the area around Casa del Alma Hotel Boutique & Spa like?
Casa del Alma Hotel Boutique & Spa is in De La Merced, a short 4-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo.
Casa del Alma Hotel Boutique & Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Nov 2024
Arturo
Arturo, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
Amazing hotel highly recommended.
Saúl
Saúl, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Sept 2024
Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Saúl
Saúl, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Excellent service, conveniently in the heart of the town recommended.
David
David, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Leif
Leif, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Cute boutique hotel close to the city center
Joseph
Joseph, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
Michael
Michael, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
14 May 2024
Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Shabbir
Shabbir, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Apr 2024
Jo
Jo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Mar 2024
RONY
RONY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Feb 2024
The place is excellent!
Carlos Manuel
Carlos Manuel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jan 2024
Walking distance to shopping and tourist destinations
Michael
Michael, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Jan 2024
Julizza
Julizza, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Dec 2023
Arantxa
Arantxa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2023
Felix
Felix, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2023
carlos javier
carlos javier, 1-night trip
Verified Expedia guest review
8/10 Very good
13 Nov 2023
Miguel
Miguel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2023
YVETTE
YVETTE, 7-night trip
Verified Expedia guest review
6/10 Good
14 Sept 2023
Cristhian
Cristhian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2023
The staff is very friendly and helpful. The installations are good and you feel safe.
Karla
Karla, 3-night trip
Verified Expedia guest review
6/10 Good
21 Aug 2023
Cecilia
Cecilia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2023
Awesome hotel!
Mark
Mark, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
23 July 2023
We arrived in the morning after a long night bus ride. We requested to just leave our luggage until our room was ready and were so happy when we were told that a room was available and we could check in early. The hotel is absolutely beautiful with spacious and beautiful rooms. It is conveniently located within a block of the town center. We wish we could have stayed longer.
Jennifer
Jennifer, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 June 2023
I have stayed at Casa del Alma 2 times and I love this small boutique hotel. It’s lovely and quiet and the staff is great.
The restaurant has great food prepared by the chef and the presentation is always beautiful and very tasty.
( try de chipilin soup)
It’s close to the cathedral and the main passages and museums.
You can walked everywhere from this location.
I definitely recommend it and when I go back to Dan Cristóbal de las casas I will definitely stay there again. It has only 27 suite rooms.
Patricia
Patricia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2023
We had booked with Hotel Bo but because they were doing renovations we were transferred over to Casa del Alma. Had a terrific stay at this hotel. Not sure why I would want to go to hotel Bo for an extra $70 a night. This place had everything. In particular the people at the front desk were extremely helpful