We visited the Douro Scala in March (the off season) and enjoyed excellent, personal service in this breathtaking location. Our spa style room with soaker tub and separate shower, patio overlooking the vineyard, and very comfortable bed felt luxurious - bathrobes were a nice touch, too. Upon arrival we enjoyed our free wecome port overlooking the vineyards and touring the restored 17th century house. The dining room served delicious local cuisine with excellent service and fabulous views of the Douro Valley. The breakfast had everything you could wish for - and mimosas. Staff was always friendly and helpful (and spoke English for us). Highly recommended!