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Staybridge Suites Amarillo - Western Crossing, an IHG Hotel

3.0 star property
Amarillo hotel with indoor pool and 24-hour fitness
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Staybridge Suites Amarillo - Western Crossing, an IHG Hotel

Balcony
Exterior
Exterior
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Gym
  • Free parking
Main amenities
  • Indoor pool
  • 24-hour fitness centre
  • Children's pool
  • Business centre
  • 24-hour front desk
  • Library
  • Computer station
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service
Feel at home
  • Children's pool
  • Kitchen
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$163
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
2 bedrooms
Deep-soaking bath
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Standard Room, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
Separate bedroom
Deep-soaking bath
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (1 King & 2 Queen Beds)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (1 King & 2 Queen Beds)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
2 bedrooms
Deep-soaking bath
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
2 bedrooms
Deep-soaking bath
  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen (2 Queen Beds)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Separate bedroom
Deep-soaking bath
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen (1 King Bed)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Separate bedroom
Deep-soaking bath
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 1,003 reviews
The price is AU$134
includes taxes & fees
9 Feb - 10 Feb
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About the area

Map
36 Western Plaza Drive, Amarillo, TX, 79109

What's nearby

  • Westgate Mall - 5 min drive
  • Northwest Texas Hospitals - 5 min drive
  • Baptist St. Anthony's Health Care System - 5 min drive
  • Amarillo Botanical Gardens - 6 min drive
  • Amarillo Civic Center - 6 min drive

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Olive Garden - ‬4 min walk
  • ‪Rudy's Country Store and Bar-B-Q - ‬6 min walk
  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Big Jim's Pizza Co. - ‬9 min walk

About this property

Staybridge Suites Amarillo - Western Crossing, an IHG Hotel

Staybridge Suites Amarillo - Western Crossing, an IHG Hotel is a great choice for a stay in Amarillo. You can go for a morning swim at the indoor pool, and visit the 24-hour fitness centre for a workout. A children's pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 97 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Free reception
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (904 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Assistive listening devices available

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Limited housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property is professionally cleaned.

Also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Frequently asked questions

Does Staybridge Suites Amarillo - Western Crossing, an IHG Hotel offer free cancellation for a full refund?

Yes, Staybridge Suites Amarillo - Western Crossing, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel?

Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel and nearby?

Staybridge Suites Amarillo - Western Crossing, an IHG Hotel has an indoor pool and a 24-hour fitness centre.

Does Staybridge Suites Amarillo - Western Crossing, an IHG Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Staybridge Suites Amarillo - Western Crossing, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.

Staybridge Suites Amarillo - Western Crossing, an IHG Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Bugs and break ins. Disgusting.
Got in super late. Put the kids to bed to then see not just one bug. But one roach and another that looked like a tick or a bed bug. Then all the dead bugs under the sink. I could not believe how gross. Clearly not cleaning the rooms properly. Can’t even sweep? Also found prior tenants sick in the closet so no ones looking anywhere for mess. Oh and we woke to that morning to our cars back glass being shattered. . And right outside the front doors. Just have really never had such a bad experience. Especially for $150/night…
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Okay
Beds are older and super hard
Deanna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

6/10 Good

THOMAS, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Would not recommend
Very disappointed with our stay. We checked into the hotel in the late evening after a 9hr drive, unloaded our bags and were getting ready for bed when we discovered the fitted sheet had faint blood stains. We immediately contacted the front desk and spoke to the sales manager who provided us with a replacement sheets. Unfortunately when we went to replace the sheets we discovered that the pillow top cover also had what appeared to be a recent blood stain indicating that none of the bedding had been recently replaced. At that point it was quite late and we had already unpacked so we decided to just remove all of the old bedding including pillow cases and use the sheets we got from the front desk to sleep that evening which we were barely able to do after all that and to top it off the walls of the room were so thin that we could hear the couple in the next room. Also there was a large flood light right outside the bedroom window that came in through the top of the curtain lighting the room. The next day we called the front desk again speaking to the general manager who sent a maid to replace the bedding and clean the room. The maid further confirmed the blood stained pillow top and sheets as well as finding urine stains. Unbelievable! The maid gave the room a thorough cleaning and apologized for the issue even though it wasn't her floor. After that there was absolutely ZERO follow up by management nor any offer to compensate us for the terrible first night.
Blood stained sheet & pillow top
4-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel.
The room was great and the hotel breakfast was also really good. The only problem we had was that the pool was being refurbished. If that is something you was looking forward to using, check and see about its status before booking. We will stay here again.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nathanael, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Kristalin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Stopped here as a halfway point for a long road trip and the area is calm and clean. We had our dog and theres a deposit, but i assume that's for cleaning even though there was some stains on the carpet when we arrived to our room.
Itssel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clay, 1-night trip
Verified Hotels.com guest review

6/10 Good

MAGGIE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

6/10 Good

MARLAINA, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I don’t have a single good thing to say about this property. I made the reservation because it was a suite with two queen beds and a sleeper sofa, which was intended to accommodate three friends traveling together. The sleeper sofa. OMG. The mattress was absolutely disgusting and the feet was higher than the head. I figured I’d just make the best of it since we were exhausted from traveling, but found out there was no bedding for the sleeper sofa. The lady at the front desk said she had “no access to housekeeping” supplies, yet offered only a sheet to cover the mattress and a pillow cover. Unacceptable. These mattresses need to be covered, if they were they wouldn’t be so nasty with obvious urine stains. I ended up sleeping on the top of the sofa and it was so broken down and uncomfortable, I wasn’t able to get more than a combined hour of sleep. The lady at check in was very rude and inconsiderate and offered no solution. She was too busy flirting with some man. Upon check out, I tried to express my irritation and was basically told “too bad”. The room was nasty, pubic hair and dust on the back of the bathroom door, dirty fingerprints and even a booger on the wall by thermostat. Sink was dirty. Only two towels available. Outside of all of that, the way I was treated for requesting appropriate bedding was completely unacceptable. Front desk staff at check in and check out were the most unprofessional and lazy rude staff I’ve ever experienced. Never again.
Joshua, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

We checked in late night around 2am so first thing when we walked in the room and turned the lights on full of cockroach, had a nasty odor. It didn't look nothing like on the website 😕 😐 very disappointed. We canceled and left
Cecilia Yvonne, 2-night family trip
Verified Expedia guest review

2/10 Poor

The room had cockroaches in the sink by the burners and fridge also one of the beds was not even made right.
Arnoldo, 1-night family trip
Verified Expedia guest review

6/10 Good

Mike, 1-night trip
Verified Expedia guest review

2/10 Poor

James, 1-night trip
Verified Expedia guest review

8/10 Very good

benjmain, 7-night trip
Verified Expedia guest review

8/10 Very good

Stay Only if you Must.
Pretty uneventful. The facility is extremely tired for a Staybridge. Lots of dings and cracks in the wall, several horrendous carpet stains, filthy and worn cutlery, etc. We’ve stayed primarily at Staybridges throughout our travels around the US and generally speaking, Staybridges are outstanding and pristine. Unfortunately this one is in dire need of updating and cosmetic repairs.
Rodney, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rogelio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean quite and comfortable. Bed was great and sheets where soft. Friendly staff.
chris w, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great room
Very clean and spacious
Joshua, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Cochroaches at Staybridge Amarillo. Cockroaches at motel 6 Fayetteville. I literally used home defense max one I got home and washed all clothes twice! Left suitcases in garage after spraying them. We are type to check beds first for bed bugs. Told my kids to not put anything on the floor.
Michelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice property.
We got in late so the room was all we cared about. Clean, quiet and comfortable. Easy check in. Nice property. Felt safe.
Cindy, 1-night trip
Verified Hotels.com guest review