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Grand Hotel

3.5 star property
Edwardian hotel with restaurant, connected to a shopping centre, near Mumbai International Cruise Terminal
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel

Lobby
Interior
Front of property
Semi Suite | Living area
Semi Suite

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Semi Suite

Semi Suite

Semi Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Ceiling fan
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suites

43-inch Smart TV with cable channels, TV

Family Suites

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Harbour View

Deluxe Room, Harbour View

Deluxe Room, Harbour View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • 27 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Ceiling fan
Blackout curtains
Memory foam bed
Premium bedding
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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Airport transfer
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Free WiFi
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8.6 out of 10, Excellent, (934)
The price is AU$171
includes taxes & fees
15 Jan - 16 Jan 2025
Residency Hotel Fort
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About the area

Map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001

What's nearby

  • Mumbai International Cruise Terminal - 19 min walk
  • Crawford Market - 2 min drive
  • Colaba Causeway - 2 min drive
  • Gateway of India - 2 min drive
  • Wankhede Stadium - 4 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 56 min drive
  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 11 min walk
  • Mumbai Churchgate Station - 22 min walk
  • Mumbai Masjid Station - 27 min walk
  • CSMT Station - 12 min walk
  • Mumbai CSMT Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Canara Restaurant - ‬6 min walk
  • ‪Cafe Universal - ‬6 min walk
  • ‪The Clearing House - ‬5 min walk
  • ‪Farhang Restaurant - ‬6 min walk
  • ‪Britannia and Company Restaurant - ‬3 min walk

About this property

Grand Hotel

When you stay at Grand Hotel, you'll be a short five-minute drive from Colaba Causeway and Gateway of India. Guests can visit the fitness centre for a workout or grab a bite to eat at Cinnamon, which serves local and international cuisine and is open for breakfast, lunch and dinner. This Edwardian hotel is also a short five-minute drive from Marine Drive. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: CSMT Station is 12 minutes and Mumbai CSMT Station is 13 minutes.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 69 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre (4975 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1922
  • Safe-deposit box at front desk
  • Mosquito nets
  • Fitness centre
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Cinnamon – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 650 for adults and INR 650 for children
  • Airport shuttle service is offered for an extra charge of INR 3500 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for INR 1500.0 per day
  • Airport shuttle service for children up to age 4 costs INR 3500 (one-way)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Frequently asked questions

Are pets allowed at Grand Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Grand Hotel?
Yes, an airport shuttle is available. The charge is INR 3500 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Grand Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Grand Hotel?
Yes, Cinnamon offers local and international cuisine.
What's the area around Grand Hotel like?
Grand Hotel is a short 17-minute walk from Mohammed Ali Road and 10 minutes' walk from St George Hospital.

Grand Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Martin, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nothing special to mention.Very few items served during breakfast.You have no choice. Room service not up to the mark.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

WAYNE, 3-night trip
Verified Hotels.com guest review

4/10 Fair

They charged almost double the advertised rate. Room poor shower rubbish window loose and rattles. Fridge not working. Way overpriced. Insulting
Michael, 1-night trip
Verified Expedia guest review

4/10 Fair

Overall experience not good.
Pramod, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel for the cost
Abhijit, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pramod, 5-night trip
Verified Hotels.com guest review

6/10 Good

This place is average, which isn’t a bad thing, but I’d probably say it’s overpriced for what you get. The location is great, and the “idea” of the property (a cool historic building in a cool historic area) is good, but the hotel itself is pretty rundown outside of the main lobby. Would I stay here again? Yes, if it was less money.
Isaac, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Old character property. Good communal areas. Rooms OK, but could do with a refurbishment think it might be underway). Staff friendly and helpful Quiet, safe area but close to the main sights Recommend
Peter, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Staff went above and beyond to help us with our stay… thank you so much Grand hotel.
Nikita, 14-night family trip
Verified Expedia guest review

10/10 Exceptional

Very professional and informative staff.
alan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Nice classic property Perfect location for pre cruising
scott, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Value
A lovely mid-range hotel close to the heart of Mumbai. I would use it again without hesitation.
anthony, 1-night trip
Verified Hotels.com guest review

4/10 Fair

-In a quieter part of Mumbai, 10-15 walk to restaurants, a supermarket, the action. Safe but quiet at night. -No decor on the walls or in my room, dull, no vibe. -Asked front desk for metro directions to Dhobi Ghat. Given answer to take metro to X, then at X take a taxi to Dhobi Ghat. So I just took a 300 rupee taxi since it seemed I had to eventually take one anyway. Once there, I discovered the metro goes exactly to Dhobi Ghat. I took the metro back downtown, paying only 5 rupees. - charged 70 rupees for room service aka “service charge.” Was told “it’s for the boys.” How presumptuous to tack on a tip. Then I was taxed on the delivered beer (ok ) but taxed on the “service charge” as well. So tacky. Then when checking out, the next crew told me I had a bill for the above mentioned beer. -Room was clean although a pillow was missing a pillow case, both nights. AC worked but then didn’t, ceiling fan was enough. - asked for a taxi, non AC, to the airport at 5:00 am. Told the price was 900 rupees, really? A taxi without AC? Hours later. I apped Uber for the very first time, paying 741 rupees in a car with AC. Perhaps the high priced cab is not the fault of the hotel, but I should of been informed of other options as I’m certain 900 rupees would of seemed a high price to anyone familiar/living in Mumbai. Breakfast was ok, only noticed a small sign the second morning stating cappuccinos, americanos, personal omelettes etc were available for the asking.
Gregory A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naran, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoidable
The checking experience was horrible. The desk clerk was more interested in answering the phone calls instead of taking care of the customer standing in front of her. Further, there was no steam iron available and the staff that came in to hand that was borderline rude.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tommy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Thoroughly enjoyed our stay at the Grand Hotel. Accomodation was great and the staff were excellent.
Tommy, 1-night romance trip
Verified Expedia guest review

8/10 Very good

KOICHIRO, 2-night trip
Verified Hotels.com guest review

8/10 Very good

An eccentrically beautiful building. It would benefit from a significant restoration to restore its full beauty and architectural interest. Rooms are sparsely furnished but comfortable and spacious. The staff is altogether gracious, friendly, and helpful.
martin, 2-night romance trip
Verified Expedia guest review

4/10 Fair

The A/C was poor. A light of the aisle go into the room
Fidel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Real, well placed Mumbai gem
This is an old style hotel in a quiet environment within a walking distance from Gate of India and close to main railway station. Staff very nice and cooperative. Good breakfasts but focused on local people. Do not make use of their offer for airport transfer as it is at least 5 times more expensive than prepaid taxi or Uber.
Antoni, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Staff very helpful and good value for money
Susan, 1-night trip
Verified Expedia guest review

6/10 Good

Liked having the dining room for meals. It seemed an area with other venues for meals.
GERALDINE, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ankur, 1-night trip
Verified Hotels.com guest review