Calle 24 de Septiembre, Esq. Sucre No 5, Plaza Principal, Santa Cruz
What's nearby
San Lorenzo Cathedral - 1 min walk
Plaza 24 de Septiembre - 2 min walk
Cine Center - 4 min drive
Santa Cruz Zoo - 5 min drive
Ventura Mall - 7 min drive
Getting around
Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive
Santa Cruz de la Sierra Station - 11 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
The Irish Pub - 1 min walk
Marguerita Pizza - 3 min walk
Burger King - 1 min walk
Juan Valdez - 3 min walk
About this property
Senses Boutique Hotel
Take in the views from the rooftop terrace when you stay at Senses Boutique Hotel. Guests looking for a bite to eat can visit La Pascana, one of 3 restaurants, which serves international cuisine. An outdoor pool, a bar/lounge and a seasonal outdoor pool are other features.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
52 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 12:30 PM
Minimum check-in age – 18
Check-out time is 12:30 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered on-site valet parking
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle within 1 kilometres*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
3 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An outdoor pool
Arcade/games room
Accessibility
Wheelchair-accessible
Lift
Accessible airport shuttle
Room amenities
Be entertained
DVD player
36-inch LCD TV
Digital TV channels
First-run films
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
La Pascana – This restaurant specialises in international cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Airport shuttle service is offered for an extra charge of BOB 140 per vehicle (return. Maximum occupancy 6)
Local area shuttle service is offered for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from January to December
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Also known as
Hotel Senses
Senses Boutique Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Santa Cruz
Senses Hotel
Senses Hotel Boutique
Senses Boutique Hotel Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Hotel Hotel Santa Cruz
Frequently asked questions
Does Senses Boutique Hotel offer free cancellation for a full refund?
Yes, Senses Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Senses Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Senses Boutique Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Senses Boutique Hotel?
Yes, there's free valet parking.
Is an airport shuttle service offered by Senses Boutique Hotel?
Yes, an airport shuttle is available. The charge is BOB 140 per vehicle return.
What are the check-in and check-out times at Senses Boutique Hotel?
Check-in start time: 2 PM; check-in end time: 12:30 PM. Check-out time is 12:30 PM.
What is there to do at Senses Boutique Hotel and nearby?
Senses Boutique Hotel has an outdoor pool and an arcade.
Are there restaurants at or near Senses Boutique Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Senses Boutique Hotel like?
Senses Boutique Hotel is in the heart of Santa Cruz, a short 1-minute walk from San Lorenzo Cathedral and 3 minutes' walk from La Recova Artisan Walk.
Senses Boutique Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
22 Aug 2023
miguel
miguel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2023
Herman
Herman, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 Apr 2023
Very large and confortable rooms in central location.
Breakfast could be better but staff is very friendly and helpful
Rosie
Rosie, 3-night trip
Verified Expedia guest review
2/10 Poor
12 Feb 2023
Jonathan
Jonathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jan 2023
Juan
Juan, 1-night trip
Verified Expedia guest review
4/10 Fair
21 Jan 2023
Very disappointing hotel - old,m and neglected
We booked this "5-star" hotel and it definitely can NOT be considered a 5-star hotel. It has the look of being great in the past, but it has become rundown and old, with much neglect.
We had many problems during our stay:
- the kettle was broken
- our keycard kept reseting
- the AC is movement- sensored so at night it gets hot
-no phone in the room to contact reception
- the worst: someone entered our room at 11pm, just as we were about to fall asleep. They did not knock, but they wuickly shut the door. We were very annoyed and when we approached the manager she said the man had been given the wrong paper of empty rooms, so it was the hotel's fault. She said she would give us something extra, and all it was were a few hours extra check out time
Overall we were very disappointed with our stay. 5 star means the service should be on point. All these problems should not be occurring in a 5 star place
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2022
Eleanor
Eleanor, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
26 Nov 2022
Hotel was ok but I wouldn’t return
On e apone a time this would of been a nice hotel….
Why are people allowed to book places when there was the unrest that was happening in Santa Cruz ?!?!? I had 4 night stay nothing open I left after 1 night to la Paz
Asked for refund nothing….
Not hotels fault but will never return to bolivia
James
James, 4-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sept 2022
The hotel is very well located, clean and has a good staff. Howerever it is noisy and the shower doesn't have much pressure
Gonzalo
Gonzalo, 2-night business trip
Verified Expedia guest review
8/10 Very good
10 July 2022
In the heart of the old city
Excellent location, in the heart of the old city. Very comfortable suit room. Old building and need little bit more maintenance. My suit was just under the roof top bar. The biggest problem was all the papers, like napkins and bills, was coming from the bar to our balcony with the wind. Hotel should try to start to keep clean the roof top bar then they could keep clean the rooms. Other than this no issue at all. I like our stay and will be in the same hotel if we go back to Santa Cruz in the future.
Orhan
Orhan, 3-night trip
Verified Hotels.com guest review
8/10 Very good
4 June 2022
ROGER
ROGER, 7-night trip
Verified Expedia guest review
8/10 Very good
29 Apr 2022
Wesley
Wesley, 1-night trip
Verified Expedia guest review
2/10 Poor
7 Sept 2021
There were no towels and took them 4 phone calls and a visit to the lobby for them to provide me some.
Also found roaches in the bathroom and bed
Bad experience
Edwin erick
Edwin erick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2021
Very friendly staff, great location, beautiful view to the cathedral and square, rooftop restaurant and pool.
Maria
Maria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Dec 2020
Very central
Great location very close to the cathedral and central square. Spacious clean room with good facilities. Decent breakfast.
Daran
Daran, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Mar 2020
No hot water. I complained multiple times to no avail.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
6 Nov 2019
Excellent
The service people were excellent considering the hardships they had to endure because of the policial situation in the country. They were cheerful and helpful. Room was clean and cool. It is too bad that the restaurant downstairs or the corridors leading to rooms cannot be airconditioned because of building design. Overall I had a pleasant stay. I will definitely stay there again.
Rosario
Rosario, 14-night family trip
Verified Hotels.com guest review
2/10 Poor
30 Aug 2019
El responsable del hotel me obligo a pagar nuevamente, sin importar que ya habia realizado el pago a traves de Expedia. Discutio conmigo. Pesimo servicio.
Fabio
Fabio, 1-night business trip
Verified Expedia guest review
2/10 Poor
14 July 2019
Very old property. Toilet water came out at the bottom. Had to switch rooms. You could hear everything from the other rooms. Loud all the time do to non existent insulation. No heating and it was winter ;(.
Do not recommend!
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2019
A little noisy during the night but overall pretty good.
Verified traveller
1-night trip with friends
Verified Expedia guest review
8/10 Very good
5 Mar 2019
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
3 Mar 2019
Nice location, but the mini fridge didn’t work and they always forgot to put towels in our room
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
3 Mar 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
25 Feb 2019
Nice but a little run down already, the staff is very nice