Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
What's nearby
Minerva Roundabout - 15 min walk
Expo Guadalajara - 2 min drive
Avienda Chapultepec - 3 min drive
Plaza del Sol - 3 min drive
US Consulate General Guadalajara - 4 min drive
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 31 min drive
Restaurants
Hotel RIU Plaza - 2 min walk
The Chardonnay - 1 min walk
Decapolis - 1 min walk
Dreams Lobby Bar - 1 min walk
Capital Take Away - 2 min walk
About this property
Hotel Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara features a rooftop terrace and puts you within a 15-minute walk of Minerva Roundabout. You can visit the spa to be pampered with massages, facials or manicures and pedicures, and Decapolis, one of 2 restaurants, serves breakfast and lunch. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
550 rooms
Arranged over 40 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (MXN 90 per day)
On-site valet parking (MXN 150 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike storage
Pool loungers
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
An outdoor pool
Full-service spa
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Art Deco architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Stocked minibar (select free items)
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments and manicures and pedicures. The spa is open daily.
Dining
Decapolis – This restaurant serves breakfast and lunch.
Chardonnay – This restaurant specialises in Fusion cuisine and only serves dinner.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Parking
Self-parking costs MXN 90 per day
Valet parking costs MXN 150 per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara
Frequently asked questions
Does Hotel Riu Plaza Guadalajara offer free cancellation for a full refund?
Yes, Hotel Riu Plaza Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Plaza Guadalajara?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Riu Plaza Guadalajara?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Plaza Guadalajara?
Yes. Self-parking costs MXN 90 per day. Valet parking costs MXN 150 per day.
What are the check-in and check-out times at Hotel Riu Plaza Guadalajara?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Riu Plaza Guadalajara?
No, this hotel doesn't have a casino, but Majestic Casino (4-min drive) is nearby.
What is there to do at Hotel Riu Plaza Guadalajara and nearby?
Hotel Riu Plaza Guadalajara has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Hotel Riu Plaza Guadalajara?
Yes, there are 2 on-site restaurants, featuring Fusion cuisine.
What's the area around Hotel Riu Plaza Guadalajara like?
Hotel Riu Plaza Guadalajara is in Zona Expo, a short 15-minute walk from Minerva Roundabout and 19 minutes' walk from La Gran Plaza Fashion Mall. Travellers love the hotel's prime location.
Hotel Riu Plaza Guadalajara Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Dec 2024
ALEJANDRA
ALEJANDRA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Excelente hotel para descansar después del trabajo
Arturo
Arturo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
sung bum
sung bum, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Arturo
Arturo, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Jose
Jose, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Susanaa
Susanaa, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
MARIA ISABEL
MARIA ISABEL, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
oscar javier
oscar javier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
In the top of the town
Very excellent stay, and quiet
Zidane
Zidane, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Amado
Amado, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Time Well Spent
Pleasant tine away with family and friends
Errol
Errol, 3-night family trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2024
En general bien , desagrada que no nos pongan agua para beber el 2do dia de estancia. Que porque la reserva era de ese tipo, y yo me pregunto si hubiera realizado dos reservas de 1 día si hubieran puesto agua ?
Walter
Walter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Can’t wait to go back!
No complaints at all!! Staff was super attentive and friendly. Very clean and roof top was beautiful. Will definitely stay here again.
Ismael
Ismael, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Kumaran
Kumaran, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Victor
Victor, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Martin
Martin, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Nov 2024
Daragh
Daragh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Angie
Angie, 4-night trip
Verified Hotels.com guest review
2/10 Poor
19 Nov 2024
Never book with hotels.com again
I needed a king size bed. They did not even try. I did not stay in the hotel. I lost the over one thousand dollar reservation because I could not cancel. First time someone does not even seem to try to accommodate. I have been a member for years and spent thousands of dollars with hotels.com. This will be my last time ever booking with you and will tell the family to do same. Nor hotel staff or hotels.com staff willing to help even though this would have been the first time I ever requested something like this.
carlos
carlos, 6-night business trip
Verified Hotels.com guest review
2/10 Poor
18 Nov 2024
Cynthia
Cynthia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
18 Nov 2024
Cynthia
Cynthia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Marc
Marc, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Riu Guadalajara
Love the hotel, its location, the friendly staff, the delicious buffet breakfast, the rooftop amenity, the steam bath, etc. We will definitely go back. Highly recommended.
Keep it up RIU Guadalajara and more power!