Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive
Puebla–Cholula Tourist Train Terminal - 23 min walk
Restaurants
Mercado de la Acocota - 4 min walk
Tortas Meche - 1 min walk
Attico 303 - 1 min walk
Comal Cocina de Antojo - 1 min walk
Hotel Royalty Centro - 2 min walk
About this property
HOTEL SANTIAGO
When you stay at HOTEL SANTIAGO, you'll be within a 10-minute drive of Zócalo de Puebla and Angelopolis Commercial Center. Free perks include WiFi and self-parking. Also, this hotel is within a short drive of Cuauhtemoc Stadium.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Free 24-hours off-site parking within 853 ft
Other information
Smoke-free property
Property amenities
Food and drink
24-hour room service
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Lift door width (centimetres): 100
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Policies
This property accepts credit cards and cash.
Also known as
HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla
Frequently asked questions
Does HOTEL SANTIAGO offer free cancellation for a full refund?
Yes, HOTEL SANTIAGO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL SANTIAGO?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at HOTEL SANTIAGO?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL SANTIAGO?
Check-in start time: 2:00 PM; check-in end time: 4:00 PM. Check-out time is noon.
What's the area around HOTEL SANTIAGO like?
HOTEL SANTIAGO is a short 3-minute walk from Zócalo de Puebla and 3 minutes' walk from Puebla Cathedral.
HOTEL SANTIAGO Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
1 Oct 2024
hotel staff very friendly and polite
Ramiro
Ramiro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
Rosamaria
Rosamaria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Next to Zócalo de Puebla Centro/Catedral de Puebla
It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Hing
Hing, 3-night trip
Verified Hotels.com guest review
8/10 Very good
11 Aug 2024
Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Merri
Merri, 2-night romance trip
Verified Expedia guest review
6/10 Good
29 July 2024
Gilberta
Gilberta, 1-night trip
Verified Expedia guest review
8/10 Very good
14 May 2024
Nice hotel
Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center
Nicolasa
Nicolasa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
excelente
Todo muy bien en el hotel. Limpio, cómodo y el personal muy amable. Solo un pequeño detalle. En los baños hay un enorme escalón que hace muy difícil entrar a bañarse para una persona discapacitada o adulto mayor. Incluso una persona en esa condición puede sufrir un accidente en esos baños. Ojala pronto lo remodelen porque se ve que es un diseño viejo del baño. El hotel es muy centrico y es 100% recomendable quedarse en el.
Guillermo
Guillermo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Angelica
Angelica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Jorge
Jorge, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Checar detalles de fumigación
Bien en general todo estaba muy limpio el baño y la habitación el problema en la noche fue que encontré un bicho saliendo debajo de la cama
Elsa Georgina
Elsa Georgina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Ideal para visitar la ciudad una noche.
El hotel es centrico, la atención excelente en todo momento. El unico detalle es que en la noche se escucha mucho ruido del exteriror que impide dormir comodamente y el estacionamiento se encuentra a dos cuadras.
Carlos Alberto
Carlos Alberto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Guadalupe
Guadalupe, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Buen servicio e instalaciones. Me la pasé de maravilla, super increíble!
Tomás
Tomás, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
Nice place
José Luis
José Luis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Opinión real
El hotel cuenta con una excelente ubicación, el ambiente es muy seguro y las personas de recepción muy atentas, muy limpio las habitaciones y diario hacen limpieza dejando super bien la habitación, el agua caliente está a 2 minutos después de encender la regadera. Cuenta con pantalla. Lo recomiendo mucho y sin duda me volvería a hospedar ahí
Denhy Jaquelinee
Denhy Jaquelinee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
LMA
LMA, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Oct 2024
Muy bonito hotel. El personal muy amable
Cuevas molinero Aidee
Cuevas molinero Aidee, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Oct 2024
La ubicación del hotel es muy buena y la atención del personal excelente
Bárbara
Bárbara, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 Oct 2024
Me agradaron las instalaciones y la cercanía que tienen con la catedral.
El único punto en contra es extremo al hotel ya que había Michel ruido en la calle ya que había una planta generadora de luz la cual provocó inconvenientes para dormir.
Abimael Jaziel
Abimael Jaziel, 2-night romance trip
Verified Expedia guest review
8/10 Very good
7 Oct 2024
Rosa Ysela Lara
Rosa Ysela Lara, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Oct 2024
Buen lugar excelente . hubicacion y buen servicio. Todo limpio y el ascensor muy recomendable
Luis Alberto
Luis Alberto, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2024
La atención del personal tanto en recepción, maletero y personal de limpieza mi reconocimiento atención de calidad y calidez, mi estancia fue muy agradable 👍
Maribel
Maribel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Oct 2024
José Israel
José Israel, 2-night trip
Verified Expedia guest review
6/10 Good
29 Sept 2024
Por la mañana el ruido es espantoso. Maquinas trabajando alrededor. Consideren esto si lo que quieren es levantarse tarde. Los "botones" de la entrada son demasiado hostigosos y por todo quieren propina.
Roberto
Roberto, 1-night trip
Verified Expedia guest review
8/10 Very good
27 Sept 2024
Excelente ubicación, no así la instalaciones, podrían estar mejor, en general es un buen lugar para dormir