Cartagena de Indias Convention Center - 6 min drive
Port of Cartagena - 11 min drive
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 21 min drive
Airport shuttle (surcharge)
Restaurants
Cilantro Cevicheria & Restaurant - 3 min walk
Italian Pizza & Pasta - 3 min walk
Restaurante Oh Caribe - 3 min walk
El corral Bocagrande - 4 min walk
Arepas Pues - 3 min walk
About this property
Hotel Bahia Cartagena
Hotel Bahia Cartagena puts you within a 10-minute drive of Bocagrande Beach and Clock Tower. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Faro, one of 2 restaurants, which serves Caribbean cuisine and is open for breakfast, lunch and dinner. Other highlights include a poolside bar, a children's pool and a terrace.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 6:30 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Room service
Travelling with children
Children stay for free (see details)
Children's pool
Children's menu
What to do
Beach nearby
Working away
Meeting rooms
Conference space (2691 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1958
Safe-deposit box at front desk
Garden
Terrace
Piano
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible shuttle
Well-lit path to entrance
Pool access ramp on site
Room amenities
Be entertained
21-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Dining
El Faro – This poolside restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bohio – On-site restaurant.
Las Redes – This restaurant is located by the pool.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one-way. Maximum occupancy 2)
Children & extra beds
Airport shuttle service for children costs COP 60000 (one-way)
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 9 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Bahia Cartagena
Hotel Bahia Cartagena
Hotel Bahia
Hotel Bahia Cartagena Hotel
Hotel Bahia Cartagena Cartagena
Hotel Bahia Cartagena Hotel Cartagena
Hotel Bahia Cartagena by DOT Collection
Frequently asked questions
Does Hotel Bahia Cartagena offer free cancellation for a full refund?
Yes, Hotel Bahia Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bahia Cartagena?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel Bahia Cartagena?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Bahia Cartagena?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Bahia Cartagena?
Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one-way.
What are the check-in and check-out times at Hotel Bahia Cartagena?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at Hotel Bahia Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min walk) is nearby.
What is there to do at Hotel Bahia Cartagena and nearby?
Hotel Bahia Cartagena has an outdoor pool and a garden.
Are there restaurants at or near Hotel Bahia Cartagena?
Yes, there are 2 on-site restaurants, featuring Caribbean cuisine, pool views and poolside dining.
What's the area around Hotel Bahia Cartagena like?
Hotel Bahia Cartagena is located near Bocagrande Beach in Bocagrande, a short 4-minute walk from Centro Comercial Nao and 9 minutes' walk from El Laguito Beach.
Hotel Bahia Cartagena Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 May 2024
Excelent,
Carla
Carla, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jan 2024
Quiet good service
leslie
leslie, 21-night trip
Verified Expedia guest review
8/10 Very good
8 Jan 2024
Martha
Martha, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2023
Lina
Lina, 3-night trip
Verified Expedia guest review
2/10 Poor
2 July 2023
This was the worst staying in the hotel that I have a half
Daniel
Daniel, 7-night trip
Verified Expedia guest review
8/10 Very good
23 May 2023
la habitación tenia goteras en el tumbado y el baño mucha humedad.
Mario
Verified Travelocity guest review
10/10 Exceptional
17 May 2023
Near everything but not in the middle of everything. Quiet street, and beautiful surroundings!
Staff was very attentive. For the price, the place was great, the pool was awesome and the food was good (small servings, but that's common in the area).
Carolina
Carolina, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Mar 2023
La piscina muy buena
MICHAEL ROBERT
MICHAEL ROBERT, 4-night family trip
Verified Expedia guest review
8/10 Very good
3 Jan 2023
Very good location and cleanness.
Jorge Arguelles
Verified Expedia guest review
2/10 Poor
19 Sept 2022
The only thing that's going for this place is the pool.
ROBERT
ROBERT, 1-night trip with friends
Verified Expedia guest review
6/10 Good
30 July 2022
Ok
Old worn. Decent maintenance
Eric
Eric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2022
Excelente, el desayuno incluido muy bueno
OMAR
OMAR, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 May 2022
The staff were incredibly nice. Such beautiful people. Always willing to help and in a very nice way. Such a joy to see nice people. I will always stay there if I need,
German
German, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
13 Feb 2022
Quiet Hotel/Good Value
Location is excellent if you enjoy peace & quiet. Very close to everything you’ll want: restaurants, bars, banks, groceries, the beach. Check in was a breeze. Room overlooked the pool and was clean, had hot water, good ac and a mini fridge. Pool area is lovely except for the hard-as-rocks S-shaped lounge chairs. Opt for a table instead. Check out also a breeze. Professional & friendly staff too!! Walkable area at night with easy access to taxi’s to/from Old town & Getsemani.
Note with the hot/cold water: you only get one at a time which made showers a bit dangerous because the hot is boiling.
Lamont
Lamont, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2022
The place was convenient walking distance from the beach it’s served it’s purpose front desk were very helpful being from the US they set up the Covid test rapid results in less than two hours staff was super friendly really wasn’t a language barrier between American and Spanish I highly recommend great price convenient I had no issues
christopher
christopher, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 Mar 2021
The staff was amazing! And the breakfast was great
Verified traveller
7-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Dec 2019
The best client service in Cartagena!. The hotel is well located. I love the pool. Amazing breakfast.
Bea
Bea, 4-night family trip
Verified Expedia guest review
4/10 Fair
2 Dec 2019
I could not sleep at night because of loud music from the club across the hotel. The traffic in the street is equally loud. On Saturday, there were a group of men blasting their music from outside the hotel until 5am. Clearly, the hotel has very bad sound insulation. If you plan to get a night sleep then dont stay here.
The safe is outdated, the AC unit is outdated and runs without ever stopping. And this humming adds to outside noise to make it a nightly Sonic torture. If you plan to sleep at night, dont stay here.
The place is very clean however. The staff is nice and helpful.
Ed
Ed, 5-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2019
Good stay
I had a good stay
OSCAR
OSCAR, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2019
Beautiful hotel with excellent customer service! Everyone was friendly and always had a smile.
Verified traveller
3-night family trip
Verified Expedia guest review
2/10 Poor
8 Nov 2018
I had problems from the beginning with the hotel manager, an old bad tempered woman, and the desk check in person, also an old woman. The room I checked into was filthy and the shower had only two settings. Cold and scalding hot. No in between. The toilet also did not flush and the A/C was stuck on one position. When I brought this to the attention of the woman at the desk she said she would get to it later. I ask to speak to the manager and she came to the front and the two had a quick conversation in Spanish that I did not understand and then the manager turned to me with a rude and aggressive behavior telling me that this was not the United States and that I would have to learn to accept things the way they were. I could not believe this and asked if I could cancel my reservation and I would go to a different hotel. She pulled out my reservation and preceeded to waive it in my face and laughed saying that I could leave whenever I wanted but that since I used Expedia the money was not refundable and they would keep the money even if I left. Even the desk lady had a smile at her managers actions and words. This was just within the first hours of my arrival things were worse over the next four days. Any request was met with a sideways glance and huff and I eventually stopped asking for anything and just counted the days to leave that horrible hotel. AVOID THIS HOTEL AT ALL COSTS
I have never been treated this way and I have traveled the world and stayed at countless hotels.
AVOIDTHISHOTEL
AVOIDTHISHOTEL, 4-night trip
Verified Expedia guest review
4/10 Fair
18 July 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
4 Mar 2018
Great stay
Great staff pool was the best in bocagrande stay was great breakfast was good
jimmy joe
jimmy joe , 7-night trip
Verified Orbitz guest review
8/10 Very good
28 Aug 2017
Great service!
Lixkarime
Lixkarime, 4-night romance trip
Verified Hotels.com guest review
8/10 Very good
10 Mar 2017
Great location great pool great staff what more can you say