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Cape Town Marriott Hotel Crystal Towers

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Canal Walk Shopping Centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cape Town Marriott Hotel Crystal Towers

Outdoor pool, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
2 bars/lounges, tapas bar
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Pool
  • Bar
  • Parking available
  • Spa
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Pool bar
  • 24-hour room service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$344
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Basic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

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9.4 out of 10, Exceptional, (1001)
The price is AU$586
includes taxes & fees
6 Jan - 7 Jan 2025
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About the area

Map
Corner Century Boulevard & Rialto Road, Century City, Cape Town, Western Cape, 7441

What's nearby

  • Canal Walk Shopping Centre - 6 min walk - 0.6 km
  • Milnerton Golf Club - 6 min drive - 5.2 km
  • GrandWest Casino & Entertainment World - 7 min drive - 7.6 km
  • Cape Town Cruise Terminal - 12 min drive - 12.4 km
  • Milnerton Beach - 12 min drive - 5.4 km

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 17 min drive
  • Cape Town Station - 18 min drive
  • Cape Town Bellville Station - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Tashas - ‬7 min walk
  • ‪Mexico Spur - ‬6 min walk
  • ‪Hussar Grill - ‬2 min walk
  • ‪Checkers - ‬6 min walk
  • ‪Caffè Magnifico - ‬9 min walk

About this property

Cape Town Marriott Hotel Crystal Towers

At Cape Town Marriott Hotel Crystal Towers, you'll be within a 15-minute drive of Cape Town International Convention Centre and Cape Town Cruise Terminal. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Towers Restuarant, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 180 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 11:30 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 50 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pickup*
  • Cruise terminal shuttle*

Off-site

  • Area shuttle*
  • Beach shuttle*
  • Free shopping centre shuttle
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Shopping
  • Pool table
  • Access to nearby health club
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3208 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • Video game console
  • DVD player
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Life Day Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Towers Restuarant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Orah Bar & Lounge – This tapas bar specialises in international cuisine and only serves light fare. Open daily.
The Greatroom and Deli – This coffee shop serves breakfast, lunch, dinner and light fare. A children's menu is available. Open 24 hours. Open daily.
Acara Pool Bar & Terrace – This bistro specialises in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Halaal Certified Kitchen – This family restaurant specialises in Halal dishes and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 295 per person
  • Airport shuttle service is offered for an extra charge of ZAR 535 per vehicle (one way)
  • Cruise ship terminal shuttle and train station pick-up services are offered for an extra charge
  • Local area shuttle service to the beach, casino and theme park is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs ZAR 50 per night
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

African Pride Crystal Towers
African Pride Crystal Towers Hotel
Pride Crystal Towers
Pride Crystal Towers Hotel
Marriott Hotel Crystal Towers
Cape Town Marriott Crystal Towers
Marriott Crystal Towers
Cape Town Marriott Hotel Crystal Towers Hotel
Cape Town Marriott Hotel Crystal Towers Cape Town
Cape Town Marriott Hotel Crystal Towers Hotel Cape Town

Frequently asked questions

Does Cape Town Marriott Hotel Crystal Towers offer free cancellation for a full refund?
Yes, Cape Town Marriott Hotel Crystal Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cape Town Marriott Hotel Crystal Towers?
Yes, there's an outdoor pool.
Are pets allowed at Cape Town Marriott Hotel Crystal Towers?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cape Town Marriott Hotel Crystal Towers?
Yes. Self-parking costs ZAR 50 per night. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Cape Town Marriott Hotel Crystal Towers?
Yes, an airport shuttle is available. The charge is ZAR 535 per vehicle one way.
What are the check-in and check-out times at Cape Town Marriott Hotel Crystal Towers?
Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Cape Town Marriott Hotel Crystal Towers?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (7-min drive) is nearby.
What is there to do at Cape Town Marriott Hotel Crystal Towers and nearby?
Have fun with activities such as kayaking, parasailing and body boarding, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Cape Town Marriott Hotel Crystal Towers also has 2 bars, an outdoor pool and a sauna, as well as a steam room, a garden and access to a nearby health club.
Are there restaurants at or near Cape Town Marriott Hotel Crystal Towers?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Cape Town Marriott Hotel Crystal Towers like?
Cape Town Marriott Hotel Crystal Towers is in Century City, a short 6-minute walk from Canal Walk Shopping Centre.

Cape Town Marriott Hotel Crystal Towers Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Vernon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Ambiance
Samuel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel and staff .
Phina, 3-night trip
Verified Expedia guest review

2/10 Poor

I’m not sure why this property has such a high rating. This is far beyond the scope of any 4 or 5 star hotel that I have ever visited. The rooms are small and not clean. We arrived to used bedsheets that had blood and urine on them. The towels and face cloths had hair on them and smelled of baking soda and vinegar. Upon raising the concerns about this with the staff, they took nearly an hour to come change the sheets. The hotel staff is very rude and unfriendly, they never speak or greet you upon leaving or arriving. The room service is less than adequate. The food is unappetizing and arrived cold. Our orders were messed up several times. We also had the privacy sign placed on our room door while we left so housekeeping would not enter while we were gone. As we left for the day, we encountered one of the housekeeping employees in the hallway and she asked if we wanted our room cleaned. We politely declined and proceeded to leave. Upon returning to our room later that evening, we found the privacy sign completely removed from the door and the room was cleaned against our wishes. Some items were missing & misplaced. Never has this ever happened at any of our hotel stays in our life. The Marriott has no respect, regard, or decorum for their guests or guest privacy. I would never recommend this hotel to anyone. I would give my experience negative 20 stars if I could. Save yourself the headache and the money. There are much better hotels in Cape Town that respect their customers.
Angela, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great friendly staff. My room was spacious and spotless.
Elizabeth, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent day customer service is top-tier definitely will stay again
Gabrielle, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

LYNDA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oliver, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels in capetown
This is an amazing hotel. Everything was top notch I have no complaints at all. The rooms are big an very nice with an amazing very of the city. The hotel is very clean and staff is very attentive an friendly. The food restaurants an room service is amazing an very affordable. The hotel is steps away from the mall. I would recommend this hotel to anyone who comes to cape town
Kahliel, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Dinner options are very limited
Metwally, 10-night business trip
Verified Expedia guest review

8/10 Very good

Stephen, 1-night trip
Verified Expedia guest review

6/10 Good

Suzanne, 1-night trip
Verified Expedia guest review

8/10 Very good

Christina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Felix, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

RAVINDREN, 2-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel is convenient to the shops etc.
Leon, 21-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brenda, 2-night trip
Verified Expedia guest review

6/10 Good

James, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

RANDY, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

victoria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Juliette, 1-night trip
Verified Expedia guest review

2/10 Poor

Poor service and lack of customer focus. Has major issues with Room Service. Wrong order delivered, missing items and staff with bad attitude. Simply rude.
Kelvin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marriott was a 5 star hotel which meant our stay was very comfortable, staff were very helpful, polite and professional. Especially Ronin from concierge, Jen, David the duty manager, Grant from car valet, and Azola on front reception desk, thank you all for accommodating us and helping us in every way. Our holiday was very memorable and we would definitely return again.
Amin, 9-night trip
Verified Expedia guest review