10/10 Exceptional
14 Nov 2024
Loved it!
The most amazing hotel with the most attentive staff! Our experience all around was amazing. Of course check in was great and the property itself is beautiful (with great room service) but the staff going above and beyond is what makes this a true 5-star property. My husband tore his favorite jacket on a night out in town and the hotel staff was able to source a vendor to fix it for us overnight before we flew out. We made all restaurant reservations through the hotel concierge because they were incredibly helpful and detailed (and gave great recommendations). That is rarely my experience; yes, even at 5-star hotels. Would absolutely return again!
Negin
Negin, 3-night trip
Verified Hotels.com guest review