Isla Mujeres Ferry Terminal - 10 min walk - 0.9 km
Dolphin Discovery - 10 min drive - 7.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 118 min drive
Restaurants
Lima y Coco - 4 min walk
Stingray - 4 min walk
Guru Beach Club & Restaurant - 6 min walk
Lola Valentina - 4 min walk
North Garden - 3 min walk
About this property
Hotel Playa la Media Luna, Isla Mujeres
When you stay at Hotel Playa la Media Luna, Isla Mujeres, you'll be within a 15-minute walk of North Beach and Isla Mujeres Ferry Terminal. Guests can enjoy the outdoor pool, or take advantage of nearby snorkelling. Fellow travellers love the helpful staff and beach location.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
What to do
On the beach
Bike rentals nearby
Ecotours nearby
Snorkelling nearby
Services
Front desk (limited hours)
Tour/ticket assistance
On-site car hire
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
An outdoor pool
Banquet hall
Room amenities
Be entertained
29-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
More
Housekeeping (once per stay)
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Refundable deposits
A damage deposit of MXN 2615.83 will be collected before check-in
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres
Frequently asked questions
Does Hotel Playa la Media Luna, Isla Mujeres offer free cancellation for a full refund?
Yes, Hotel Playa la Media Luna, Isla Mujeres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Playa la Media Luna, Isla Mujeres?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Playa la Media Luna, Isla Mujeres?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Playa la Media Luna, Isla Mujeres?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Playa la Media Luna, Isla Mujeres?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon.
Is there an on-site casino at Hotel Playa la Media Luna, Isla Mujeres?
No, this hotel doesn't have a casino, but PlayCity Casino (8.5 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.
What is there to do at Hotel Playa la Media Luna, Isla Mujeres and nearby?
Have fun with nearby activities such as cycling, fishing and snorkelling. Additional recreation nearby includes ecotours. Hotel Playa la Media Luna, Isla Mujeres also has an outdoor pool.
What's the area around Hotel Playa la Media Luna, Isla Mujeres like?
Hotel Playa la Media Luna, Isla Mujeres is in Centro - Supmza 001, a short 4-minute walk from North Beach and 10 minutes' walk from Isla Mujeres Ferry Terminal. Travellers say that the area is walkable and good for shopping.
Hotel Playa la Media Luna, Isla Mujeres Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
24 Dec 2024
Room was clean and beds were comfortable. Enjoyed the hammock on the balcony. The pool looked out onto the beach, very relaxing. Close to restaurants and shops.
charlene
charlene, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Michael
Michael, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Lovely hotel with delicious Margaritas!
We loved this hotel- the location is just perfect so close to Playa Norte but also in a quieter spot. The views from the pool earlier were beautiful. The exterior of the hotel was really well thought out, not too concrete jungle like many others and a beautiful swimming pool. The beds are super comfortable!
The only negative was our shower was cold and was no much more than a dribble.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
We LOVED our stay here. The pool is absolutely wonderful and my husband has to MAKE me get out when we had events to attend. There is a bar and bartender that made tasty drinks and cold beer. The turtles showed up in July to lay their eggs and we spent every evening watching the turtle patrol help the ladies lay their eggs and taking them to the hatchery to safely emerge later. The staff was great and helpful. We had a golf cart and enjoyed driving around but there are bars and restaurants closeby to walk to. We loved that this little secret hideaway is quiet compared to all the other hotels our friends were staying. Coming back to the hotel every night was like coming home. I recommend this hotel to truly be able to enjoy Isla Mujeres!
Joni
Joni, 5-night trip
Verified Hotels.com guest review
8/10 Very good
25 Sept 2024
Comfortable room, quiet no frills hotel. Easy to walk to Playa Norte beach.
Teresa
Teresa, 3-night romance trip
Verified Expedia guest review
2/10 Poor
11 Sept 2024
Had the worst customer service, it was dirty and unsafe alot of young guys working and walking all around the hotel,
Estela
Estela, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
Alberto
Alberto, 1-night romance trip
Verified Expedia guest review
2/10 Poor
30 Aug 2024
Zuhayr
Zuhayr, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
max
max, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Will for sure stay here again.
michele
michele, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
We are considering to come back to this hotel.
Vitaly
Vitaly, 4-night family trip
Verified Expedia guest review
6/10 Good
17 July 2024
Beautiful location
Renee
Renee, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Great property with beautiful pool views
Very nice hotel with excellent views from the pool. It was very clean and comfortable. Beds and pillows were comfortable. The only thing that could’ve been better was the shower head. Very close to Playa Norte and all the shops and restaurants. Bonus: We got to witness huge turtles nesting their eggs. Great overall experience.
Nancy
Nancy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Jibraan
Jibraan, 1-night trip
Verified Expedia guest review
2/10 Poor
10 July 2024
Doors on lock didnt work
Rogelio
Rogelio, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
This was our first time staying at Hotel Playa Media Luna and I cannot wait to stay here again. The location is amazing. Our room was very clean and comfortable. The pool and beach access was great!!
guadalupe
guadalupe, 4-night family trip
Verified Expedia guest review
6/10 Good
7 July 2024
The hotel location is great, the rooms are spacious and clean. The general state of the hotel is ok, common areas need maintenance. The attention from the staff is ok, most of the times there is no one at the front desk, so of you need help you have to wait for someone to show up. Me and my husband had to do an early check out because of huracan Beryl, and we were surprised no one at the hotel told us anything about what security measures they were taking, I spoke to the manager and she said I could ask for a refund with Expedia, they will contact her and she will approve it but after multiple attempts from Expedia I was informed they weren't able to contact anyone, I tried to contact the hotel by email and phone but I never did. I know this was an exception circumstance but I'm a bit disappointed with the lack of client support.
Anais
Anais, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
One of the nicest places on the island.
Tom
Tom, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Maria
Maria, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Great location walking distance to resturantes and beach. Clean comfortable rooms.
michele
michele, 5-night trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
We had a wonderful stay at this property. The staff helped us with all of our needs. The room and bed was comfortable, but what really made this place great was its location to everything you want to enjoy in the area. Already planning a return with our extended family.
John
John, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
This place is a gem!
We love staying here! Always our first choice! location is perfect. Short walk to Playa Norte. And the view is unforgettable! The rooms are always very clean and a/c is very cold! Beds are very comfortable. Pools are clean. Wizer is amazing and takes great care of us always! We will 100% be back next year for our 3rd year in a row!
Cheri
Cheri, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2024
I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.
Roy B
Roy B, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
Great location, camielle was a great help. Our room was clean and cozy.
Mark
Mark, 5-night romance trip
Verified Expedia guest review
4/10 Fair
21 May 2024
My reservation was all paid for but they wanted to charge me again, after showing my documents and arguing about it they cancelled the charge. Sink leaked, TV and AC remotes didn't work and bathroom lighting was very dark. Got it all taken care of and things went smooth after that.