Enjoy your visit to Unzen with a stay at Hoshino Resorts KAI Unzen. Free perks include WiFi, self-parking and Japanese breakfast daily between 7:30 AM and 9:30 AM.
Languages
English, Japanese
At a glance
Hotel size
51 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free uncovered on-site self-parking
Transfers
Airport shuttle (available 24 hours)*
Train station shuttle available 24 hours a day
Other information
Smoke-free property
Property amenities
Food and drink
Free Japanese breakfast each morning 7:30 AM–9:30 AM
Restaurant
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Accessibility
Lift
Accessible airport shuttle
Accessible train station shuttle
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Down duvet
Bed sheets provided
Freshen up
Shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
More
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of JPY 700 per person (one-way)
Train station pick-up and train station drop-off services are offered for an extra charge
Children & extra beds
Airport shuttle service for children up to age 11 costs JPY 700 (one-way)
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Also known as
Hoshino Resorts KAI Unzen Hotel
Hoshino Resorts KAI Unzen Unzen
Hoshino Resorts KAI Unzen Hotel Unzen
Frequently asked questions
Does Hoshino Resorts KAI Unzen offer free cancellation for a full refund?
Yes, Hoshino Resorts KAI Unzen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hoshino Resorts KAI Unzen?
Sorry, pets aren't allowed.
Is parking offered on site at Hoshino Resorts KAI Unzen?
Yes, there's free self parking.
Is an airport shuttle service offered by Hoshino Resorts KAI Unzen?
Yes, an airport shuttle is available. The charge is JPY 700 per person one-way.
What are the check-in and check-out times at Hoshino Resorts KAI Unzen?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon.
What is there to do at Hoshino Resorts KAI Unzen and nearby?
Recommended spots to visit include Unzen Jigoku Hell (2-min walk) and Unzen Ropeway (2.2 mi), along with Unzen-Amakusa National Park (4.3 mi) and Mount Unzen (4.8 mi).
Are there restaurants at or near Hoshino Resorts KAI Unzen?
Yes, there's an on-site restaurant.
What's the area around Hoshino Resorts KAI Unzen like?
Hoshino Resorts KAI Unzen is a short 2-minute walk from Unzen Jigoku Hell and 3 minutes' walk from Vidoro Museum.
Hoshino Resorts KAI Unzen Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Oct 2024
Wonderful onsen resort with fantastic food
Lovely, clean hotel with stunning vistas and gorgeous rooms. Staff were fantastic, friendly and helpful. I cannot say enough about the talented chef and the wonderful menus that change daily. The food is well presented, pleasantly served and tastes incredible. I highly recommend the Hashino Kai Unzen.
Luke
Luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Luke
Luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Lovely experience
Beautiful onsen with friendly and helpful staff. The multilingual staff are available
Alan
Alan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Very nice experience
Beautiful property and incredible service. In room onset was nice, main onset was a little plain and small.
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
It is a nice place for onsen. The hotel stuffs were nice and helpful.
Tiffany
Tiffany, 2-night trip
Verified Orbitz guest review
8/10 Very good
26 June 2024
Nice accommodation and great meal
New hotel so all the conditions are very well.
Staffs are helpful and English speaking quite good.
Onsen is beautiful and comfort.
Meal is course by course that’s excellent taste.
But the landscape view has just been destroyed by landslide recently, so in the room you’re facing the “real” hell slope
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Magnifique hôtel
Magnifique hôtel. Très bien placé avec un onsen extérieur magnifique. Les repas sont très bons.
The hotel location is just 15 seconds walking to the main attractions. Service and facilities are impeccable. The in room spa is large as it’s taking up the width of the entire balcony. We had a lovely stay here and would definitely recommend this hotel if you travel to Unzen.