After a 2 week tour of France, we can definitively say this was our worst experience. The service was terrible. We asked where to park, and we weren’t allowed to leave our bags in the lobby while we moved the car. We weren’t told there was a shuttle and the lot we were directed to was full. We had to drag our suitcases 500m in the snow. When we asked about the shuttle the next day they said we needed to wait. 20 minutes later we decided to walk... again. We had the Christmas Ever dinner at great, great cost, and the food was terrible. Multiple people left before the last course. We were ignored by the servers for most of the meal. Later on in the trip we had a *** Michelin meal that cost less than the dinner we had here. After dinner the empty lobby bar blasted club music until late in the night. When we asked if the music could be turned down because our windows were shaking they said there was nothing they could do. Overall, the trip was a mix of budget and nicer hotels, and I preferred the budget over this hotel. The view from the room was nice, but everything else was way below average. Bad service, bad food, poor amenities that they charges guests the privilege to use. I have tried to contact the management about our experience and have not gotten a response. There are cheaper hotels in the area that offer better amenities and attitudes.