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Hotel Big Sur

3.0 star property
Hotel in Natales

Photo gallery for Hotel Big Sur

Living area
Standard Twin Room
Living area
Standard Double Room
Front of property
Nestled near the airport, Hotel Big Sur offers a warm welcome with breakfast and manager's reception. Stay connected with in-room WiFi, unwind in the lobby over coffee or tea, and enjoy smoke-free premises. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
The current price is AU$240
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Private bathroom
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Private bathroom
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

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Interior detail

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  • Free WiFi
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The price is AU$165
includes taxes & fees
27 Feb - 28 Feb
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About the area

Map
69 Manuel Bulnes, Natales, Magallanes y la Antártica Chilena, 6160000

What's nearby

  • Costanera - 3 min walk
  • Puerto Natales Casino - 6 min walk
  • Plaza de Armas - 7 min walk
  • Cueva del Milodon - 12 min walk
  • Mirador Cerro Dorotea - 18 min walk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.6 km

Restaurants

  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬4 min walk
  • ‪Pampa Restobar - ‬4 min walk
  • ‪Masay Pizza & Sandwich - ‬5 min walk
  • ‪Cafe Kau - ‬8 min walk

About this property

Hotel Big Sur

When visiting Natales, Hotel Big Sur is a great choice to consider. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:30 AM. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • Coffee/tea in a common area
  • Free daily reception

Services

  • 24-hour front desk

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Policies

Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Big Sur Hotel
Hotel Big Sur Natales
Hotel Big Sur Hotel Natales

Frequently asked questions

Does Hotel Big Sur offer free cancellation for a full refund?

Yes, Hotel Big Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Big Sur?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Big Sur?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM.

Is there an on-site casino at Hotel Big Sur?

No, this hotel doesn't have a casino, but Puerto Natales Casino (6-min walk) is nearby.

What's the area around Hotel Big Sur like?

Hotel Big Sur is a short 6-minute walk from Puerto Natales Casino and 7 minutes' walk from Plaza de Armas.

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Hotel Big Sur Reviews

Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great option
Great value for money with breakfast included
M, 1-night trip

10/10 Exceptional

Good customer service, very clean, great location, nice breakfast. A plus is that breakfast open early ( 6 am) then you can have breakfast before your excursion Only negative is the room size
joaquin, 5-night trip

10/10 Exceptional

Great Place
Very comfortable, excellent location and friendly, helpful staff. I was very happy that I could have a late checkout while I waited to board the ferry nearby, (well worth the extra $).
James, 1-night trip

10/10 Exceptional

The rooms are clean and warm the staff are wonderful
Susan, 2-night trip

10/10 Exceptional

Excellent staff and service.
We stayed two nights a few days apart. The first room was not very good. Things did not work well in it. They made up for it with our next night. Stay gave us a wonderful room where everything worked beautifully warm and cozy hotel overall!
Tyler, 1-night trip

8/10 Very good

Very helpful staff and a nice room ! Thanks
joseph, 1-night trip

10/10 Exceptional

The hotel was clean, comfortable and had everything we needed for two nights. The reception staff were really helpful with booking us a tour and taxi to the airport. You can hear some noise in the corridor but it wasn’t as bad as the other reviews suggest and we slept through. Breakfast was also great.
Rebecca, 2-night trip

10/10 Exceptional

Very comfortable rooms, great staff and well located.
Ian, 2-night trip

10/10 Exceptional

Great people and cozy rooms.
John, 1-night trip

10/10 Exceptional

Amazing and simple. The staff was great and breakfast and good. Would definitely return.
Danny, 3-night trip

8/10 Very good

All good
Luis, 1-night trip

10/10 Exceptional

Very clean, comfortable, walkable, and close to the water.
Graeme, 1-night trip

10/10 Exceptional

If I go back to Puerto Natales, I'll be stopping at this hotel again. Lovely hotel with great staff and breakfast. Great location in town too!

10/10 Exceptional

Great locatio and new
Pablo, 1-night trip

10/10 Exceptional

Very helpful and friendly staff
Heather, 4-night trip

8/10 Very good

The staff was very friendly

10/10 Exceptional

Staff was very helpful and friendly. Was convenient to many dining places and sightseeing places in the city.
Frederick, 2-night trip

10/10 Exceptional

Great simple hotel
Nice, clean, simple spot. good breakfast. I lost my phone and the staff were extremely helpful, letting me use their computer etc.
phillip, 2-night trip

10/10 Exceptional

Very comfortable, quiet and well located. Great staff very friendly and helpful.
Ian, 1-night trip

2/10 Poor

Very unfriendly
Byung Hyun, 1-night trip

10/10 Exceptional

Nice rooms
Sebastian, 1-night trip

8/10 Very good

Nice location and new propety
Pablo, 1-night trip

10/10 Exceptional

Absolutely loved!
RITA, 2-night trip

8/10 Very good

As others have mentioned, the walls are quite thin so you can easily hear through them. Thankfully when I was there all of the guests were very respectful and quiet so it wasn’t that big of an issue. The staff were great, very friendly and helpful
Dean, 3-night trip

10/10 Exceptional

Clean and new.
Les, 1-night trip