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Hotel Riviera

Durban Central Business District hotel with spa and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riviera

Terrace/patio
In-room safe, iron/ironing board, free WiFi
Lake
Family Room | Terrace/patio
Exterior

Reviews

6.4 out of 10

Good

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
Iron/ironing board
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
Iron/ironing board
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
Iron/ironing board
  • Harbour view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
Iron/ironing board
  • Harbour view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
Iron/ironing board
  • Harbour view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
Iron/ironing board
  • Harbour view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Deluxe Double or Twin Room

The Cato Suites Hotel

Free parking
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (6)
The price is AU$108
includes taxes & fees
6 Jan - 7 Jan 2025
The Cato Suites Hotel
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About the area

Map
127 Margaret Mncadi Avenue, Esplanade, Durban, KwaZulu-Natal, 4001

What's nearby

  • Harbour - 2 min walk
  • Durban International Convention Centre - 3 min drive
  • uShaka Marine World - 3 min drive
  • Durban Botanical Gardens - 4 min drive
  • Durban Beach - 4 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 33 min drive

Restaurants

  • ‪Havanah Music Cafe - ‬4 min walk
  • ‪Chicken Licken - ‬5 min walk
  • ‪KFC - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪Saint James Hotel - ‬7 min walk

About this property

Hotel Riviera

Hotel Riviera is a great choice for a stay in Durban. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe.

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (ZAR 30 per day)
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Full-service spa
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Iron/ironing board

Freshen up

  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sphumz Beauty & spa. Services include massages. The spa is open selected days.

Dining

Riviera Cafe – On-site restaurant.

Fees & policies

Refundable deposits

  • Cash deposit: ZAR 50 per accommodation, per stay
  • Breakage deposit: ZAR 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Administrative fee: ZAR 50 per accommodation, per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately ZAR 50 for adults and ZAR 50 for children

Parking

  • Covered self-parking costs ZAR 30 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 2015/263343/07

Also known as

Hotel Riviera Hotel
Hotel Riviera Durban
Hotel Riviera Hotel Durban

Frequently asked questions

Does Hotel Riviera offer free cancellation for a full refund?
Yes, Hotel Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Riviera?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Riviera?
Yes. Self-parking costs ZAR 30 per day.
What are the check-in and check-out times at Hotel Riviera?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10:00 AM.
Is there an on-site casino at Hotel Riviera?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (4-min drive) is nearby.
What is there to do at Hotel Riviera and nearby?
Hotel Riviera has a spa.
Are there restaurants at or near Hotel Riviera?
Yes, there's an on-site restaurant, Riviera Cafe.
What's the area around Hotel Riviera like?
Hotel Riviera is a short 2-minute walk from Harbour and 9 minutes' walk from Playhouse.

Hotel Riviera Reviews

Reviews

6.4

Good

5.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Good

Mpho, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Precious, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Fixing my next vacation
We did like the place but they need to fix a lot of.things 1Receptiom service,on our arrival there was no one to help us at the desk,till the housekeeping lady came and she also not sure what she was doing 2 Our room was nice but the problem was the TV,we couldn't watch it because there was no remote control,if touch it the cabinet was dancing like is going to fall down 3 The ladies who were cleaning they just came to vacuum only,our furniture was dusty everyday 4 please make sure there's is generator during loadshading 5 Our breakfast was nice but our chefs they couldn't make us nice Sunnyside up eggs instead the yolk was broken everyday 6 Please make there's Rooibos tea when I come back because drink caffeine free tea This nice place,it is affordable,next time we will be the group of 15 we will be happy to have a sea view rooms. See you in November not about the date
Nobuhle, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Dirty, Unsafe
The hotel was extremely dirty. We had spider webs and dozens of bugs in our room and one of the beds had blood on it. The hotel was located in a very unsafe area yet the lobby lacked any security measures.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ndizamele Patricia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Wendy, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Mondli, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

Nduduzo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Patience, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The description and photos shown on the website are not what you get. The carpets in our room were filthy dirty. The furniture in the passage was equally dirty. There were people sleeping on the couches in the passage outside our room who were coughing and snorting, not sure why they were not sleeping in their rooms. There is no parking offered by the hotel, you need to use a 3rd party parking facility at R70 per day, and not the R25 as per website. Once you have parked on the 3rd level, you need to walk down dirty stairs to the hotel entrance with all your luggage, were people are sleeping, smoking and drinking on the stairs, it feels very unsafe. The homeless people harass you as you walk from the parking to the entrance. We booked for 4 guests, we were only provided with 2 towels, we had to share towels. The room tv is smaller than the smallest computer monitor I have seen, and there is no remote. There is not even a kettle or fridge in the room. The balcony door does not lock, you just need to hope nobody tries to climb up to the balcony and access the room. On checking in we requested reception to open the normal doors so we could get our luggage in, as the revolving doors were too small, our request was just ignored by reception staff. Unless I was absolutely desperate, I would not stay there again. I have stayed in budget accommodation like Sun 1, which was much better than this facility.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel is a little too expensive for what it is. Everything is so old, there was a stench in the room and it was quite noisy with the road just outside. The hotel really needs to be renovated.
Christophe, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nyameka, 2-night trip
Verified Hotels.com guest review

6/10 Good

Could have done better
Disappointing, no wifi in the room, only outside. Cockroaches in the room, the sink quite small. Breakfast was good.
Tapiwa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Poor
The hotel needs to be renovated. Still using old lifts and the floors and furniture is old. Carpet is dirty and for people with sinus it was a problem. You also pay a refundable fee to get a room key and a tv remote meaning if you dont have cash you won't play a TV
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lindani, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

7
Our stay was great but it would have been wonderful if the hotel has free WiFi and mini bar fridges in the room
Athi, 3-night family trip
Verified Hotels.com guest review