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Hotel Sombra del Agua

3.5 star property
Hotel with spa, near San Cristóbal de las Casas Cathedral
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sombra del Agua

Smart TV
Deluxe Suite, 2 Double Beds | Terrace/patio
Suite, 1 King Bed | Bathroom
Classic Room, 1 King Bed
Smart TV
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
  • Spa
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Conference centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Meeting room
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Premium bedding
  • Free self-parking
The price is AU$124
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Living area

Family Room

Highlights

Air conditioning
Heating
Smart TV
Sofa bed - single
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Terrace/patio

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Terrace/patio

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Terrace/patio

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Casa de Familia de San Cristobal

Free parking
Free WiFi
Restaurant
Laundry facilities
9.6 out of 10, Exceptional, (179)
The price is AU$97
includes taxes & fees
6 Dec - 7 Dec
Hotel Casa de Familia de San Cristobal
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About the area

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 4 min walk - 0.4 km
  • Café Museo Café - 4 min walk - 0.4 km
  • Santo Domingo Handicraft Market - 8 min walk - 0.7 km
  • Ciudad Cuauhtemoc - 14 min walk - 1.2 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Café Bar Revolucion - ‬1 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Baruva Food&Drinks - ‬2 min walk
  • ‪Casa de Ahn - ‬1 min walk

About this property

Hotel Sombra del Agua

Hotel Sombra del Agua offers a fantastic location, putting you only steps from San Cristóbal de las Casas Cathedral. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. This Colonial hotel also features a bar/lounge, a snack bar/deli and a garden. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 78 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • On-site parking is limited
  • Free off-site parking within 262 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Reception hall
  • Colonial architecture

Accessibility

  • Front entrance ramp
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Tile flooring in public areas

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults and MXN 120 to 180 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Sombra del Agua offer free cancellation for a full refund?
Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sombra del Agua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sombra del Agua?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Sombra del Agua?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Sombra del Agua and nearby?
Hotel Sombra del Agua has a spa and a garden.
Are there restaurants at or near Hotel Sombra del Agua?
Yes, there's an on-site restaurant.
What's the area around Hotel Sombra del Agua like?
Hotel Sombra del Agua is in Zona Centro, a short 3-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo. Travellers recommend the hotel for its central location.

Hotel Sombra del Agua Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Angelica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The place is sweet with a real touch of authenticity. "The dinner was Amazing!" It was a true experience of "fine cuisine" and the service was great, thanks to Andrea.
Eric, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, staff was very friendly and helpful. The facility had a great restaurant and bar. The hotel was very pretty and safe. Located walking distance from everything. I would definitely recommend!
Leticia, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in the center of San Cristobal, great design and adaptation to a colonial building, walking distance to the city center.
RAFAEL, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was in the heart of the city. Everything needed as far as food and entertainment was walking distance. Very clean and well kept. Would definitely recommend
juan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was beyond helpful and the hotel was beautiful and clean’
BRENDA, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nice option in downtown, close to the main areas of the city
Sal, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved it
Danette, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff, excellent restaurant and very centric. It's a very comfortable place to stay, clean, nice beds, a little rustic but it's part of the atmosphere of the beautiful town San Cristobal de las Casas is
Laura, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, beautiful hotel. The personnel very polite, and nice. everyone in the restaurant and reception was exceptional, everything very clean.
Maria, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel close to everything. Room was clean and comfy. Would stay again and recommend!!
Raechel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 3-night trip
Verified Expedia guest review

8/10 Very good

Great location and great pleaces
ANTONIO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Este hotel es de los mejores en San Cristóbal, el staff es muy amable y atento nada malo que decir del lugar al contrario es un lugar cómodo tranquilo y se siente un ambiente bastante agradable
Jose, 5-night romance trip
Verified Expedia guest review

8/10 Very good

The Staff is very friendly
Jorge, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo el personal que trabaja ahi son muy amables y siempre atentos a su hospedaje
Sonia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Perfectly located hotel, walking distance from everything, staff was great, vibe was great. Very relaxing courtyard.
Rito, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice and safe
Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Leticia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Our hotel was full of ants. We left the hostel and still had ants crawling on us. They didn’t clean the room before we used it. The trash was full from the previous person.
joyce, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Is a beautiful place to stay
Vanessa, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Delicious food!! Beautiful hotel and great location
Alma, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fabiola, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 5-night trip
Verified Expedia guest review