See all properties

Hotel Boutique Santa Lucia

4.0 star property
Boutique hotel in Downtown Cuenca with 2 restaurants and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Boutique Santa Lucia

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Hallway
Hallway
Courtyard
Courtyard
VIP Access

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Limo/town car service
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is AU$179
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room

Triple Room

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Memory foam bed
Down duvet
Premium bedding
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Single Room

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Memory foam bed
Down duvet
Premium bedding
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Memory foam bed
Down duvet
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Double Room, 1 Double Bed

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Memory foam bed
Down duvet
Premium bedding
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Courtyard

Mansión Alcázar Boutique Hotel

Free breakfast
Spa
Airport transfer
Free WiFi
9.4 out of 10, Exceptional, (258)
The price is AU$178
includes taxes & fees
24 Nov - 25 Nov
Mansión Alcázar Boutique Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150

What's nearby

  • Calderon Park - 1 min walk - 0.1 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 7 min walk - 0.6 km
  • Alejandro Serrano Aguilar Stadium - 16 min walk - 1.4 km
  • Mall del Rio - 5 min drive - 3.1 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • 14n - Antonio Borrero Station - 5 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Terminal Terrestre Station - 21 min walk
  • Unidad Nacional Tram Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Negroni - ‬2 min walk
  • ‪El Confesionario - ‬2 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Le Bistro - ‬2 min walk
  • ‪La Creme - ‬2 min walk

About this property

Hotel Boutique Santa Lucia

Hotel Boutique Santa Lucia is just 1.7 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests looking for a bite to eat can visit SANTA LUCIA, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this boutique hotel. Fellow travellers say great things about the helpful staff. Public transportation is close by: Gaspar Sangurima Tram Station is only 9 minutes on foot.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 4 kilometres*
  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ecotours nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1856
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Victorian architecture

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled)
  • Espresso maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

SANTA LUCIA – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
LA PLACITA – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Wired internet access is available in guestrooms for USD 10 per stay (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per stay

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Hotel Hotel Boutique Santa Lucia Cuenca
Cuenca Hotel Boutique Santa Lucia Hotel
Hotel Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Santa Lucia offer free cancellation for a full refund?
Yes, Hotel Boutique Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Boutique Santa Lucia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Boutique Santa Lucia?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Boutique Santa Lucia?
Yes, an airport shuttle is available. The charge is USD 12 per vehicle.
What are the check-in and check-out times at Hotel Boutique Santa Lucia?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Boutique Santa Lucia and nearby?
Hotel Boutique Santa Lucia has a garden.
Are there restaurants at or near Hotel Boutique Santa Lucia?
Yes, there are 2 on-site restaurants, featuring Italian cuisine and garden views.
What's the area around Hotel Boutique Santa Lucia like?
Hotel Boutique Santa Lucia is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 3 minutes' walk from New Cathedral of Cuenca.

Hotel Boutique Santa Lucia Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Fernando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was great! Perfect location, staff very friendly and willing to serve.
Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The service is great, the location is excellent and the staff is very friendly.
Juan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful building in the heart of Cuenca.
Absolutely amazing experience staying at this property. Is a beautiful colonial building with a cozy courtyard a block away from Plaza Calderón. The hosts were super friendly. They arranged a taxi back to the airport early morning on departure day, gave us complimentary drinks on arrival and promptly took care of any requests we had. The room was a very convenient 2-story unit with a balcony facing the cobblestoned Presidente Borrero street. Breakfast was simple but very good and fresh. Location is amazing. You are within walking distance of most major attractions, restaurants, shops, rooftop bars, beautiful cathedrals and charming plazas. I recommend this hotel 100%.
DAVID, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zuleika, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ideallic beautiful hotel with a perfect location
Excellent staff. Best location in town to see the sights and explore the culture and food
Donald, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The area is wonderful, many sites in walking distance. For the most part it was great. The breakfast was amazing. But, the staff was hit and miss--some staff was amazing and others were absolutely horrible. While we were checking out they tried to charge me for alcohol I had taken back to the front desk the night before (as my family member can't have alcohol), it was cleared up but the lack of communication is obvious.
Paul, 2-night family trip
Verified Expedia guest review

6/10 Good

Meh
The hotel looks very nice. These are the issues I had. The water temp varied drastically and became dangerously hot. They threw away my mostly full shampoo. When I told the front desk she said she would check with housekeeping and she never said another word to me. The AC in the room did not work. They never gave me pods for the coffee maker. When I used it for hot water, what came out was really gross. I had the flush it 6 or 7 times before the water was clear. The front door is randomly locked and once I had to wait several minutes for someone to open it.
Brendon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a lovely stay.
Samantha, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This is a beautiful historic property in middle of the historic district. The staff are top-notch, kind and attentive. We look forward to our next opportunity to visit!
Shawnea, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andres, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Aldo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a gorgeous hotel. The property is unique, very well maintained, and in an excellent location. Breakfast was the best we had in our travels in Ecuador. Staff was super professional and friendly. I would definitely stay here again and highly recommend it to other travelers!
Elizabeth, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing little hotel
This colonial hotel is in the perfect location if you want be in the middle of everything and close to everything. The service is top notch ! The staff is super friendly and the style and feel of the hotel is unlike others.
German, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Second time staying here. Amazing place to stay if you love the antique looks. Restaurant in hotel amazing as well. Cuena is a must if you're visiting Ecuador.
Jiovanny, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is a very good location, large room in a beautiful historic building. Excellent service from everyone we've met.
Caroline, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Donald, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Simon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing!
Loved it! Very cozy and amazing restaurant, would love to stay again
amy, 4-night trip
Verified Hotels.com guest review

6/10 Good

air conditioning and small rooms
Juan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

well located
Juan, 2-night trip
Verified Expedia guest review

8/10 Very good

Great stay for history or architecture buffs. We stayed in room with 2 levels. Bed was wonderful. Bathroom was modern. The floors creaked a bit much but it is an older building. Restaurant was nice. Staff was great but food was just ok.
Casey, 1-night family trip
Verified Expedia guest review

8/10 Very good

Bailey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

German, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

German, 2-night family trip
Verified Hotels.com guest review