6/10 Good
3 Jan 2025
This is not a true four-star hotel
The location of this hotel is excellent. However, with the consideration of upscale and comfort, the hotel is overrated. I booked Deluxe double occupancy room and was surprised how small and basic my room actually was. I was by myself but wondered how two people could comfortably stay there. Moreover, my room was right above the unloading dock for the hotel’s restaurant and from about five in the morning I couldn’t sleep because of noise. I asked to move me to a different room and stuff, which were very accommodating and spoke good English, tried their best to help. Unfortunately, when I moved to another, much bigger room, I encountered the same problem some reviewers mentioned - sewage smell. I didn’t use their spa, maybe it could compensate for other shortcomings, but if you look for more upscale accommodations besides location, this hotel may be not a good fit.
Tatyana
Tatyana, 3-night trip
Verified Hotels.com guest review
