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Catalonia Playa Maroma – All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Maroma Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Outdoor pool
On the beach, white sand
Aerial view
6 restaurants, lunch, dinner served; Italian cuisine
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privileged Superior

Privileged Superior

Privileged Superior

Highlights

Balcony
Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe

Privileged Romance Deluxe

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite

Privileged Suite

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

Highlights

Balcony
Air conditioning
Pillow menu
Pillow-top bed
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 116.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room

Premium Deluxe Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 38 sq m
  • Sleeps 1
  • 1 King Bed

Similar properties

Exterior

The Royal Haciendas All Inclusive

Pool
Free breakfast
Spa
Free parking
8.8 out of 10, Excellent, (1633)
The price is AU$710
includes taxes & fees
24 Jan - 25 Jan 2025
The Royal Haciendas All Inclusive
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About the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Paradise Beach - 1 min walk
  • Maroma Beach - 1 min walk
  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive
  • Tres Rios Ecopark - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 16 miles/25.7 km

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Catalonia Playa Maroma – All Inclusive

Catalonia Playa Maroma – All Inclusive is a great choice for your beach stay in Playa del Carmen, putting you near activities such as scuba-diving, snorkelling and kayaking. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. El Pajarito, one of 6 restaurants, offers garden views, and serves lunch and dinner. Other highlights at this all-inclusive property include 3 bars/lounges, a nightclub and a free kid's club. The helpful staff and restaurant get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

At a glance

Hotel size

  • 404 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 6 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Shopping
  • Kayaking nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 6 buildings/towers
  • Built in 2000
  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Water-efficient toilets only

Special features

Spa

Alegría SPA has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

El Pajarito – Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Adelita – Overlooking the pool, this theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Grill – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Ayami – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Frequently asked questions

Does Catalonia Playa Maroma – All Inclusive offer free cancellation for a full refund?
Yes, Catalonia Playa Maroma – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Catalonia Playa Maroma – All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Catalonia Playa Maroma – All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Catalonia Playa Maroma – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Catalonia Playa Maroma – All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Catalonia Playa Maroma – All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (20-min drive) is nearby.
What is there to do at Catalonia Playa Maroma – All Inclusive and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Catalonia Playa Maroma – All Inclusive also has 3 bars, a nightclub and an outdoor pool, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Catalonia Playa Maroma – All Inclusive?
Yes, there are 6 on-site restaurants, featuring Italian cuisine and garden views.
Does Catalonia Playa Maroma – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Catalonia Playa Maroma – All Inclusive like?
Catalonia Playa Maroma – All Inclusive is a short 1-minute walk from Maroma Beach and 11 minutes' walk from Virgen Beach. Travellers say that the area is walkable and good for families.

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Place
Good Place, food taste good, friendly staff!
5-night trip
Verified Hotels.com guest review

2/10 Poor

my experience was very bad
Since i arrived they didn't have the room ready that they should have had it ready since 3pm. Finally they got the room ready for me. I went out for a while and when i comeback to the room I was surprised that there were worms everywhere up to the walls, I called to the front desk and told them that I had to change room and they told me that until tomorrow call and tell them the problem, everything was a disaster. The day when I checkout I requested for transportation take me to the International airport and it charged 225.00 dollars, I had to paid otherwise I would have missed my flight
Janethe, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joseph De, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Smoking is prohibited in public areas. Far too many guests disregard this. Since there are no ashtrays available cigarette butts are everywhere.
Anna, 7-night romance trip
Verified Expedia guest review

2/10 Poor

I would NEVER stay at a Catalonia Resort ever again. They ruined our 10 year anniversary vacation.
Lindsey, 7-night trip
Verified Expedia guest review

6/10 Good

Property is very out dated and run down. Buildings are far apart from each other lots of walking. Staff very friendly and extremely helpful.
Almira, 12-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful time at Catalonia Playa Maroma. This was the second time we have stayed at this resort. The restaurants are very. Lean and had a nice variety of food. The dishes at El Pajarito restaurant are excellent. Lots of wonderful meals, fruits and desserts. The attention of the wait staff is excellent, especially Alberto, Angel and Jose. The beach is very nice and it has many, many beach beds. There are activities like beach yoga daily and some days beach volleyball. The swimming pool has clean water at a very nice temperature. I like that when I enter the pool, it is like a ramp to slowly enter the water. The bar at the pool is very nice. The bartenders Robin, Adriana, Cristian and Victor made us feel really happy with the nice drinks they prepared. They are very knowledgeable, especially Robin, and very kind. The restaurants for dinner are top quality and service. We loved the steakhouse with excellent meal choices. The Japanese restaurant was wonderful too. Our waiter Theodoro, treated us very well and very promptly. We loved the octopus at the Spanish restaurant. The lasagna and the Milanezza at the Italian restaurant and the delicious tacos at Adelitas. The animation team was superb. They greeted me, learned my name and made me feel at home. Especially Romario, Marlon, Estefany (happy birthday) and Fernanda. They are wonderful to host the aqua gym, zumba. We met several guests and became friends with them. It was very nice We will be back next year.
Carlos, 6-night romance trip
Verified Expedia guest review

6/10 Good

It was just ok. The best part was all of the animals around the resort. With the heat, the pool was way too warm. Room service is very lacking. They were often late, and when they did come, the food was ice cold. Also no way to get smaller pesos for tipping. It was a beautiful resort though, and everyone was so kind. AC in this place is not very good. 27 C in my room. My daughters was a little better. Overall good experience, but wouldn’t stay again.
Melissa Jo, 9-night family trip
Verified Expedia guest review

8/10 Very good

Catalonia Playa Maroma was a very unique experience compared to other hotels as it is basically situated in a jungle. This was personally a good thing as we enjoy being around nature and seeing the wild life. Our stay had many positive and a few negative situations. Positive: The staff was amazing! I would name people here as a shout out but the list will get very long. Everyone was friendly, communicable, and always eager to serve. The ambience of the hotel was amazing. The jungle vibe instilled peace and tranquillity. You would see the coatis constantly crossing your path and from time to time you would see monkeys. The hotel was not packed with many people. The food in the buffet was good with a nice variety for selection. Adelita was good for a quick meal as no reservation was usually needed. The food truck burgers were tasty. Breakfast at Beloved restaurant was good. The hotel overall was well kept, especially the beach as staff members would clean the sargassum every morning. The beach water was always turquoise, with little waves, and surprising warm. Negative: Very weak central air conditioning in building 2 with a smell of humidity within the rooms. After being relocated to another room and multiple visits by staff members were made to come and fix the air conditioner, we were told that this building is running on an outdated air conditioning system. All the drinks were watered down. You are better off doing shots *Caution: The coatis WILL steal your food!
Julio, 7-night family trip
Verified Expedia guest review

2/10 Poor

I visited this hotel for the first time in 2021 and had a pleasant experience. The hotel was clean, and the staff was helpful, which encouraged me to return this year. However, my recent visit was an absolute nightmare. The hotel was filthy, the staff was incredibly rude and unhelpful, and the food made four members of my family sick. To make matters worse, there were countless issues with dinner reservations. Their website was down, preventing me from reserving a birthday dinner for my daughter, which was the entire reason for our trip. I am beyond furious and deeply disappointed. I absolutely do not recommend this hotel and will never be back.
Maria G, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was very friendly and attentive.
Shaji, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was very friendly and attentive. Food had a lot of options. Only complaint is our room shower head was not working and rooms needs to be updated. Overall we had a good time.
Shawn, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Catalonia was amazing, clean, friendly staff always ready to help. Would definitely stay here again.
Karina, 6-night romance trip
Verified Expedia guest review

8/10 Very good

My husband and I went to Catalonia Playa Maroma for our delayed honeymoon (got married during the pandemic and this is the first chance we got to travel), and we were impressed by how much there was to do. We never left the resort as we spent our days by the pool, on the beach, eating, and partaking in the various activities offered by the staff. The first impression of the resort was that it was very overwhelming. There’s a lot of places and a lot of land you can travel, and the first arriving can make someone anxious. Our room was nice (we got premium), however there were stains on the bedding/pillows, hair in the bathroom, and I wasn’t too happy with that. However, as the week went on our housekeeper stepped up their game and our room got cleaner as the days went by. We were satisfied with the amount of dining options there were, and we loved the buffet! The drink options were numerous and anything you wished for, they would make for you. All of the staff was incredible and patient, and overall it was a fantastic experience once we got the hang of the resort life. We would absolutely come back again, and maybe try a Privileged room.
Dawson, 6-night romance trip
Verified Expedia guest review

6/10 Good

In general I like this resort, I like the beach and the pool also the staff is very friendly, but the food is terrible, really bad, from the bars to the hamburgers to the fancy restaurants, the food is bad… l have already received this resort and l have been here 3 times and the food still terrible, this place needs a REAL chef to come and advise the restaurants because they are clueless on what is Japanese food or spanish food or italian or even how to cook a steak… when this place fix the food issue then this place will be very good because the grounds are beautiful and they have great staff
adrian, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved the animals, food, condition . The only things i would improve is to put a but to go to playa del carmen and the children's area.
Vicente, 8-night family trip
Verified Travelocity guest review

8/10 Very good

Room was somewhat dated. Service was great. Limited lunch options. Wasn’t an adults only pool section. Beach was wonderful!
Lisa, 5-night family trip
Verified Expedia guest review

8/10 Very good

Food not good
Mario carvalho, 10-night trip
Verified Expedia guest review

10/10 Exceptional

I love catalonia, I go here once a year
Silvia Muñoz, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Literally this was the perfect trip ever I have recommend it. Every worker was so nice and greeted u always. The place was exceptionally clean and they had different events everyday!! I love this place and definitely would come here again.!!
Omar, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice property with beautiful shaded beach
Jerry darrell, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Everyone was super welcoming and friendly! Food options were wonderful and the beach was AMAZING! Will definitely be returning!
Donald R Holdredge, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Matthew, 7-night trip
Verified Expedia guest review

8/10 Very good

Evelyn, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

We will definitely be coming back!!
Chadwick Earl, 7-night romance trip
Verified Expedia guest review