Placing you just a 5-minute drive from Titanic Museum, The Resort at Governor's Crossing features a free water park and a free kids' club. Guests can splash around at the indoor pool or lazy river, and the spa tub makes for a relaxing end to the day. A fitness center and a sauna are offered, and in-room conveniences at this Victorian hotel include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and family-friendly amenities.
Languages
English
At a glance
Hotel size
233 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Barbecue grills
Traveling with children
Free children's club
Free water park access
Children's pool
Mini golf
Lazy river
Playground
Pool gate
Fence around the pool
What to do
Mini golf
Services
24-hour front desk
Tour/ticket assistance
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 2019
Picnic area
Terrace
Fireplace in lobby
Fitness center
An indoor pool
Free water park
Arcade/game room
Lazy river
Spa tub
Sauna
Waterslide
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Victorian architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Refrigerator
Freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
Dishwasher
Ice maker
Dining table
Paper towels
More
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from March 03 to October 29
Children under 15 years old are not allowed in the swimming pool without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville
Frequently asked questions
Does The Resort at Governor's Crossing offer free cancellation for a full refund?
Yes, The Resort at Governor's Crossing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Resort at Governor's Crossing?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at The Resort at Governor's Crossing?
Sorry, pets aren't allowed.
Is parking offered on site at The Resort at Governor's Crossing?
Yes, there's free self parking.
What are the check-in and check-out times at The Resort at Governor's Crossing?
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Check-out time is 10:00 AM. Express check-in and check-out are available.
What is there to do at The Resort at Governor's Crossing and nearby?
The Resort at Governor's Crossing has a lazy river, a sauna, and a fitness center, as well as an arcade and a picnic area.
Does The Resort at Governor's Crossing have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 18, 2024
Josh
Josh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Lindsey
Lindsey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Excellent for families, great location, and lots of activities for kids.
LANA
LANA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Great hotel and great value.
Great hotel and value for the price. I feel the rooms were slightly dated compared to other similar type properties in the area but I am sure they update them as they can.
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2024
Emilee
Emilee, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Lisa
Lisa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Excellent
Morgan
Morgan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Alisha
Alisha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Making memories 2024
Friendly staff, clean rooms and so much to do at the resort.
Samantha
Samantha, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
Family friendly
It's a good price point for families on a budget.
Derik
Derik, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Solo trip in Tennessee
I planned a solo trip last month and made reservations with this hotel. I loved my stay here. The room was clean and tidy, the workers were welcoming, and I felt very comfortable. I will choose this hotel again when I plan another trip. I can’t wait to go back!
Andrea
Andrea, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Hidden Gem
This was a recommended place of stay for us last minute and it was the BEST recommendation ever !!!! We love everything about the place and we intend to make at least an annual trip here !!!
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Michelle
Michelle, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Kyle
Kyle, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 14, 2024
Stink bug drama
It was nice to have my whole family in one room with plenty of space but we had a stink bug infestation. We had to go buggy bug spray to kill most and maintenance had to come multiple times to vacuum them up. Right upon the moment we stepped foot in the room, they were everywhere. If other hotels would’ve been available (nice safe hotels for my family that is) i would’ve booked somewhere else right away but nothing available. They would just tell me “it’s stink bug season and it’s really bad” but every one we met and other hotels we called to verify this information all don’t know what season they were talking about. Seems to be local to this hotel. Odd part was we went to multiple floors and other parts of hotel with no stink bugs present, except on the 4th floor, building 3000. Definitely will choose a different hotel next visit. Staff was nice, just not helpful, citing other issues for their hotels pest control issues.
Jorge
Jorge, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Fun for all
The hotel has it all. Indoor and outdoor waterparks. A mini arcade. 3 huge firepits in their beautifully landscaped yard. We visited at fall time and walked through a lit up pumpkin patch. They offer so many activities for kids. This is our 2nd stay and we love this place!
Kenny
Kenny, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Gregory
Gregory, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
James
James, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
Enjoyed the pools, lazy river, jacuzzis and the fall pumpkin patch walk and decorations. The lights at night were so pretty. The late pool hours were great. Only suggestions would be to repair the room safe (didn’t work) and clean the jets in the room jacuzzi tub. The heaters in the outdoor pools were broken and about to be replaced so the outdoor pools were very cold even on a hot day. A few improvements and I would come back. The pricing was good because it was after prime season but I think the prime season rates are a bit high.