Villas Santander - Deluxe Stay

3.0 star property
Hotel with restaurant, near Paseo Cayala
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas Santander - Deluxe Stay

Premium Studio | View from room
Reception hall
Restaurant
Premium Studio | Private kitchen
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Housekeeping once per stay
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden
  • Vending machine
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Blackout curtains
  • Minibar
  • Limited housekeeping
The price is AU$84
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room

Highlights

Soundproofed
Smart TV
Fan
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

Premium Studio

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

Economy Double Room

Highlights

Soundproofed
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010

What's nearby

  • Oakland Mall - 4 min drive - 2.3 km
  • Embassy of Mexico in Guatemala - 5 min drive - 3.5 km
  • U.S. Embassy in Guatemala - 5 min drive - 3.7 km
  • La Aurora Zoo - 7 min drive - 5.9 km
  • Paseo Cayala - 10 min drive - 9.0 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Entre Volcanes Cafe - ‬3 min drive
  • ‪El Encanto - ‬4 min drive
  • ‪Wendy’s - ‬16 min walk
  • ‪El Rito - ‬3 min drive

About this property

Villas Santander - Deluxe Stay

When you stay at Villas Santander - Deluxe Stay, you'll be within a 10-minute drive of Paseo Cayala. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

Spanish

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • On-site parking only available on request
  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Garden
  • Wine-tasting room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately GTQ 23 to 44 per person

Renovations and closures

The property is closed between 5 April and 6 April.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Frequently asked questions

Is Villas Santander - Deluxe Stay currently open?
The property is closed between 5 April and 6 April.
Does Villas Santander - Deluxe Stay offer free cancellation for a full refund?
Yes, Villas Santander - Deluxe Stay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Villas Santander - Deluxe Stay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Villas Santander - Deluxe Stay?
Yes, there's free valet parking.
What are the check-in and check-out times at Villas Santander - Deluxe Stay?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Villas Santander - Deluxe Stay and nearby?
Villas Santander - Deluxe Stay has a garden.
Are there restaurants at or near Villas Santander - Deluxe Stay?
Yes, there's an on-site restaurant.
What's the area around Villas Santander - Deluxe Stay like?
Villas Santander - Deluxe Stay puts you in Zona 10, in the heart of Guatemala City. Popular attractions include Paseo Cayala, which is 10 minutes away by car.

Villas Santander - Deluxe Stay Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Luis, 2-night trip
Verified Hotels.com guest review

2/10 Poor

There was BLACK MOLD in the bathroom. I approached the receptionist, made aware of this and that i woild need a different room. He casually said they can provide a fan ! I told him that black mold is toxic and hazardous to the lungs. He then offered a refund. I said I still need a place to stay. He said everything was booked. I said that i arrived with certain expectations and that he would need to provide a better option. He then proceeded to phone someone (I'm guessing management) and then said they could accommodate me at Villas Sicilia which he said is their sister hotel, a 16 minute walk from Villas Santander. I had three pieces of luggage to haul with me. He offered no transportation to get there and i had to call an Uber. Upon arriving to Villas Sicila, it was closer to midnight. I was let into my new room and found small spores of black mold in the bathroom and the shower curtain had RED build up on the bottom of it which means bacteria growth. Trying to reach ANYONE through this app was impossible. I kept getting AI Bots and gave up as it was past midnight and i was exhausted. Hotels.com needs to make this right as no one should have to experience a hotel stay at the cost of their health and well being. And how convenient for this app to have the photo upload feature not working as I write this to avoid showing you what I saw.
Patricia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

tranquilo y buena seguridad confiable amable lo recomiendo
Eglio c, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Franklin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Estela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good for the price
cesar, 1-night trip
Verified Expedia guest review

8/10 Very good

Gradey, 7-night trip
Verified Expedia guest review

10/10 Exceptional

walter, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Is ok
Oscar, 2-night trip
Verified Expedia guest review

8/10 Very good

Paula, 1-night trip
Verified Expedia guest review

2/10 Poor

To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Don’t go there unless you’re in a desperate situation.
Marco, 2-night trip
Verified Expedia guest review

8/10 Very good

blagoj, 1-night trip
Verified Expedia guest review

6/10 Good

gustavo, 7-night trip
Verified Expedia guest review

4/10 Fair

timothy, 1-night trip
Verified Expedia guest review

6/10 Good

Sebastián, 2-night trip
Verified Expedia guest review

2/10 Poor

Yesenia, 3-night trip
Verified Expedia guest review

8/10 Very good

fairly modern property, overall a good stay
Mesker, 1-night trip
Verified Expedia guest review

8/10 Very good

Yesenia, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.
Xavi, 1-night trip
Verified Expedia guest review

8/10 Very good

Litlle jewel
Great people…great place for the price you can’t ask for more….my room was to close at hallway a lot of noise
Sixto, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Khaled, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Walter, 1-night trip
Verified Expedia guest review

4/10 Fair

No elevators
Amazing stay and good service but I was disappointed with the stairs. I was allocated in the 4 floor full of stairs. No elevator
Cesar, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Connie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable, clean , conveniently located, friendly staff quiet. No complaints
Lou, 3-night trip
Verified Expedia guest review