Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010
What's nearby
Oakland Mall - 4 min drive - 2.3 km
Embassy of Mexico in Guatemala - 5 min drive - 3.5 km
U.S. Embassy in Guatemala - 5 min drive - 3.7 km
La Aurora Zoo - 7 min drive - 5.9 km
Paseo Cayala - 10 min drive - 9.0 km
Getting around
Guatemala City (GUA-La Aurora Intl.) - 20 min drive
Restaurants
Burger King - 3 min drive
Entre Volcanes Cafe - 3 min drive
El Encanto - 4 min drive
Wendy’s - 16 min walk
El Rito - 3 min drive
About this property
Villas Santander - Deluxe Stay
When you stay at Villas Santander - Deluxe Stay, you'll be within a 10-minute drive of Paseo Cayala. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
Spanish
At a glance
Hotel size
23 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
On-site parking only available on request
Free on-site valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
Garden
Wine-tasting room
Room amenities
Be entertained
32-inch Smart TV
Premium digital channels
Home comfort
Minibar
Iron/ironing board (on request)
Laundry detergent
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Electrical adapters/chargers
More
Housekeeping (once per stay)
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately GTQ 23 to 44 per person
Renovations and closures
The property is closed between 5 April and 6 April.
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City
Frequently asked questions
Is Villas Santander - Deluxe Stay currently open?
The property is closed between 5 April and 6 April.
Does Villas Santander - Deluxe Stay offer free cancellation for a full refund?
Yes, Villas Santander - Deluxe Stay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Villas Santander - Deluxe Stay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Villas Santander - Deluxe Stay?
Yes, there's free valet parking.
What are the check-in and check-out times at Villas Santander - Deluxe Stay?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Villas Santander - Deluxe Stay and nearby?
Villas Santander - Deluxe Stay has a garden.
Are there restaurants at or near Villas Santander - Deluxe Stay?
Yes, there's an on-site restaurant.
What's the area around Villas Santander - Deluxe Stay like?
Villas Santander - Deluxe Stay puts you in Zona 10, in the heart of Guatemala City. Popular attractions include Paseo Cayala, which is 10 minutes away by car.
Villas Santander - Deluxe Stay Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
28 Dec 2024
Luis
Luis, 2-night trip
Verified Hotels.com guest review
2/10 Poor
5 Nov 2024
There was BLACK MOLD in the bathroom. I approached the receptionist, made aware of this and that i woild need a different room. He casually said they can provide a fan ! I told him that black mold is toxic and hazardous to the lungs. He then offered a refund. I said I still need a place to stay. He said everything was booked. I said that i arrived with certain expectations and that he would need to provide a better option. He then proceeded to phone someone (I'm guessing management) and then said they could accommodate me at Villas Sicilia which he said is their sister hotel, a 16 minute walk from Villas Santander. I had three pieces of luggage to haul with me. He offered no transportation to get there and i had to call an Uber. Upon arriving to Villas Sicila, it was closer to midnight. I was let into my new room and found small spores of black mold in the bathroom and the shower curtain had RED build up on the bottom of it which means bacteria growth. Trying to reach ANYONE through this app was impossible. I kept getting AI Bots and gave up as it was past midnight and i was exhausted. Hotels.com needs to make this right as no one should have to experience a hotel stay at the cost of their health and well being.
And how convenient for this app to have the photo upload feature not working as I write this to avoid showing you what I saw.
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Sept 2024
tranquilo y buena seguridad confiable amable lo recomiendo
Eglio c
Eglio c, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Sept 2024
Franklin
Franklin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2024
Estela
Estela, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Good for the price
cesar
cesar, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Jan 2024
Gradey
Gradey, 7-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jan 2024
walter
walter, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
28 Dec 2023
Is ok
Oscar
Oscar, 2-night trip
Verified Expedia guest review
8/10 Very good
22 Dec 2023
Paula
Paula, 1-night trip
Verified Expedia guest review
2/10 Poor
17 Dec 2023
To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Don’t go there unless you’re in a desperate situation.
Marco
Marco, 2-night trip
Verified Expedia guest review
8/10 Very good
12 Dec 2023
blagoj
blagoj, 1-night trip
Verified Expedia guest review
6/10 Good
24 Nov 2023
gustavo
gustavo, 7-night trip
Verified Expedia guest review
4/10 Fair
22 Nov 2023
timothy
timothy, 1-night trip
Verified Expedia guest review
6/10 Good
27 Oct 2023
Sebastián
Sebastián, 2-night trip
Verified Expedia guest review
2/10 Poor
21 Oct 2023
Yesenia
Yesenia, 3-night trip
Verified Expedia guest review
8/10 Very good
5 Oct 2023
fairly modern property, overall a good stay
Mesker
Mesker, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Sept 2023
Yesenia
Yesenia, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
30 Aug 2023
They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.
Xavi
Xavi, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Aug 2023
Litlle jewel
Great people…great place for the price you can’t ask for more….my room was to close at hallway a lot of noise
Sixto
Sixto, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2023
Khaled
Khaled, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2023
Walter
Walter, 1-night trip
Verified Expedia guest review
4/10 Fair
27 July 2023
No elevators
Amazing stay and good service but I was disappointed with the stairs. I was allocated in the 4 floor full of stairs. No elevator
Cesar
Cesar, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
19 July 2023
Connie
Connie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2023
Comfortable, clean , conveniently located, friendly staff quiet. No complaints