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Emporio Cancun Optional All Inclusive

4.0 star property
Beachfront resort with outdoor pool, near Iberostar Cancun Golf Course
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Standard Room
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Non-smoking
  • Gym
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness centre
  • Beach towels
  • Children's pool
  • Waterslide
  • Swim-up bar
  • Bar/lounge
Feel at home
  • Children stay free
  • Children's pool
  • Playground on-site
  • Television
  • Garden
  • Terrace
The price is AU$291
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Air conditioning
TV
Separate bedroom
Separate bath and shower
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Partial Ocean View

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Cable channels
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Cable channels
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe With Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Deluxe With Beach View

  • Beach view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe With Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium With Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Premium With Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 7 min walk - 0.6 km
  • Aquaworld - 16 min walk - 1.4 km
  • El Rey Ruins - 3 min drive - 2.3 km
  • Delfines Beach - 4 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬4 min walk
  • ‪Tun-kul - ‬4 min walk
  • ‪El Maguey, Restaurant - ‬12 min walk
  • ‪Market Place - ‬9 min walk
  • ‪MakiTaco - ‬9 min walk

About this property

Emporio Cancun Optional All Inclusive

Emporio Cancun Optional All Inclusive is a great choice for your beach stay in Cancun, putting you near activities such as scuba-diving, surfing/body boarding and parasailing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. CúA Culinary Artisans, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 poolside bars, a bar/lounge and a 24-hour fitness centre. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

At a glance

Hotel size

  • 450 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Playground
  • Children's menu

What to do

  • On the beach
  • Pool table
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 5 meeting rooms
  • Conference space (8288 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 1983
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Arcade/games room
  • Spa services
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

CúA Culinary Artisans – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bacoli Trattoria – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Sunset Grill – Overlooking the ocean, this restaurant only serves lunch. Open selected days.
Legacy Room – On-site sports bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for MXN 0 per day (rates may vary)
  • WiFi is available in public areas for MXN 0 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 495 for adults and MXN 320 for children
  • Late checkout can be arranged for an extra charge of MXN 1800 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Does Emporio Cancun Optional All Inclusive offer free cancellation for a full refund?
Yes, Emporio Cancun Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emporio Cancun Optional All Inclusive?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Emporio Cancun Optional All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Emporio Cancun Optional All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Emporio Cancun Optional All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MXN 1800 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Emporio Cancun Optional All Inclusive?
No, this resort doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Emporio Cancun Optional All Inclusive and nearby?
Have fun with activities such as kayaking, parasailing and scuba-diving, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 poolside bars and a 24-hour fitness centre. Emporio Cancun Optional All Inclusive also has spa services and an arcade, as well as a garden.
Are there restaurants at or near Emporio Cancun Optional All Inclusive?
Yes, there are 3 on-site restaurants, featuring international cuisine and garden views.
What's the area around Emporio Cancun Optional All Inclusive like?
Emporio Cancun Optional All Inclusive is a short 7-minute walk from Iberostar Cancun Golf Course and 16 minutes' walk from Aquaworld. Travellers love the resort's prime location.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Why go anywhere else, This is the perfect place
My 2nd time this year staying at this resort. It’s beautiful, clean, accommodating, reasonable in price and good food and drinks. We love staying here
Shaquanna, 3-night family trip
Verified Hotels.com guest review

6/10 Good

NOT MANY DINING CHOICES
FESTUS, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for our honeymoon.
This was our honeymoon for me and my wife. It was absolutely perfect. The view from the balcony was incredible. We both loved our room and the entire property was amazing. The waiter at one of the restaurants was awesome. Highly recommended for a romantic stay.
Richard, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jorge, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nouri, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emilio, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

It was memorable.
Victor, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Everything about the location and comfort was excellent. Food from buffet was always cold. They should work on a way to keep food hot. The food selection was only Mexican. There was no American options.
Wanda, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not a warm welcome
Food was great. Hotel rooms were basic and not dirty but not the cleanest. Hotel staff was friendly while at the eating areas but extremely rude and unwelcoming in the other areas of the resort. I was injured at the pool. Tiles were broken at the bottom of the pool floor and i cut my foot pretty badly. Staff was very rude about making sure i was ok and refused to give me an incident report number. I wish they were more accommodating to the people that are paying a good amount of money to be here.
Karla, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alberto, 1-night trip
Verified Hotels.com guest review

4/10 Fair

My personal experience
The air conditioning doesn’t work. Also there was a leakage in the room , we had an in incident and they didn’t care. They don’t have anywhere in the website about the all inclusive , not being all inclusive that they charge $300 pesos additional to order from your room. Poor service from the concierge .
Bianca, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Areli, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

jose, 3-night trip
Verified Expedia guest review

4/10 Fair

When you make the reservation make sure is all inclusive because I pay a lot for two nights and didn’t include food
Oscarlin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I had an amazing time at Emporio. The staff was friendly and made check-in easy. My room was clean, comfortable, and had a beautiful view. The pool area was well-maintained. The food wasn’t all that. The location was perfect, close to the beach and local spots. I highly recommend this hotel!
Aichatou, 3-night family trip
Verified Expedia guest review

8/10 Very good

Great service, very clean.
Reagan, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sanaa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice birthday get away
Kyle, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The room was spacious with an updated bathroom including tub and a full array of amenities. Only cards are accepted at pool bar which is a bit annoying but otherwise a great place for 2nts.
Heather, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Es un excelente hotel el servicio es excelente realmente lo recomiendo.
Miguel, 4-night trip
Verified Expedia guest review

6/10 Good

I do not recommend this hotel. It is not really an ALL. Inclusive hotel since they charge you (must pay with credit or debit card, no cash) many items separately like gelato, specialty coffees etc.. there is also a “service fee” if you order room service. They also charge an “environmental fee” at check in. Also, we were not able to book a reservation at any of 2 the main restaurants since they were already fully booked when we arrived at the hotel around 3 pm so we ended up dinning at the only restaurant left with buffet style dining, very informal and with a limited food selection The next morning we woke up to the hammering noise of the construcción near our room @ 8 am on a Saturday! Oh and the pools were on half full, terrible The only pro was the beautiful uncrowned beach
Nidia, 1-night family trip
Verified Expedia guest review

6/10 Good

Staff is very unfriendly to non- Spanish speakers, room service was horrible they take over 2 hours to bring food your food. If an item was missing they promised to return and never did come back.
ELIZA, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Lobby was extremely hot, no AC or fans. when we arrived the receptionist that checked us in wasn't very friendly and looked as if she was in a bad mood. when we got to our room the bathroom was dirty and toilet had pubic hair and it was not cleaned. good thing i travel with travel size cleaning products, shower was also dirty and the desk chair had mold, we had to remind them several times to remove the chair because my daughter has asthma. the vents were full of dust mites and we also had to clean that ourselves. food was not good at all and especially at CUA, it was so hot in there that it was just so uncomfortable to even try and enjoy our food. Not to mention the "aguas frescas" weren't even fresh, they were powdered. Hotel looked much prettier in pictures. i dont thing ill be recommending this hotel to anyone.
MONICA, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

The Staff is so amazing and professional. They were always one step beyond. Specially Daisy at the Restaurant.
Mario, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Deisy, 4-night family trip
Verified Expedia guest review